Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Concentrix Corporation Team. If you also belong to the team, you can get access from here

Concentrix Corporation Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 25.8k Reviews

Filter interviews by

Concentrix Corporation Technical Support Associate Interview Questions and Answers

Updated 3 Jun 2024

Concentrix Corporation Technical Support Associate Interview Experiences

8 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Design Test 

(1 Question)

  • Q1. It's a easy writing test
Round 2 - Aptitude Test 

Technical skill, General knowledge

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The aptitude test was pretty challenging.

Round 3 - HR 

(3 Questions)

  • Q1. Mostly asks about yourself, your background and basic stuff about you to know you more.
  • Q2. About family background
  • Q3. Education and certification
Round 4 - Technical 

(3 Questions)

  • Q1. About the domain study you're applying for
  • Q2. Few questions about the skills that they are looking for
  • Q3. Few basic knowledge about the skills you've mentioned and they are looking for

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Technical Support Associate interview:
  • Communication Skills
  • Confidence
  • constable activities
  • Stability Studies
  • Convincing Power
Interview preparation tips for other job seekers - There’s so much to do during a job search: update your resume, track and log where you’ve applied and who you need to follow up with, and growing your network. It can be overwhelming.

Technical Support Associate Interview Questions Asked at Other Companies

Q1. What is a difference between router and modem?
Q2. What is the difference between hubs and switches?
Q3. What is Mac address and can we change the Mac address.
Q4. How to repair PST and how can you access mails in PST?
asked in Vedantu
Q5. What is DNS and how to change DNS IP address in windows and MAC c ... read more
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Assignment 

Basic vocabulary test, typing test

Round 2 - Technical 

(1 Question)

  • Q1. BSOD, Black screen, BIOS, Troubleshooting basic laptop / Desktop / Motherboard / Graphic card issues /RAM / ROM / SSD, HDD

What people are saying about Concentrix Corporation

View All
playfulcola
Verified Icon
1w
works at
Concentrix Corporation
What sort of questions will be asked for infrastructure tech support practicioner( sccm) for Accenture interview
Got a question about Concentrix Corporation?
Ask anonymously on communities.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was mainly on aptitude and typing test

Round 2 - HR 

(2 Questions)

  • Q1. Face to Face interview with the HR
  • Q2. Basic questions etc

Concentrix Corporation interview questions for designations

 Technical Support

 (5)

 Senior Technical Support Associate

 (2)

 Technical Associate

 (1)

 Technical Support Engineer

 (34)

 Technical Support Executive

 (16)

 Technical Support Advisor

 (7)

 Technical Support Representative

 (2)

 Technical Support Assistant

 (1)

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay positive. You must work on technical knowledge as well as communication

Interview Questionnaire 

1 Question

  • Q1. Ip address. Private address. Public address. And Dns and dhcp

Interview Preparation Tips

Interview preparation tips for other job seekers - Ospf, hsrp and deep about networking concepts, many where tough and easy

I applied via Recruitment Consultant and was interviewed in Nov 2017. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Here, HR asks you your basic details whatever you mentioned on your CV
  • Q2. Post that, they will ask your work experience, place from where you are, educational qualifications, designation of current company
  • Q3. Here, they check your technical knowledge. Be it hardware, software or exchange server issues. Questions will be somewhat like this : How to import contacts on outlook slow performance issues Not abl...

Interview Preparation Tips

General Tips: First of all go through with the lot of technical related videos on YouTube, then check Microsoft website for update related informations, check the website for the process which they are hiring.
Good luck..!!
Skills: Communication, Time Management, Decision Making Skills
Duration: <1 week

Interview Questionnaire 

2 Questions

  • Q1. Basic introduction
  • Q2. Questions related to process and they would check the stability of the candidate.

Interview Preparation Tips

Round: HR Interview
Experience: It was an easy beginning, mainly focused on the confidence level of a person.
Tips: Sound confident and be relaxed

Round: Resume Shortlist
Experience: It would be more of the language test, interviewer would check the vocabulary and construction of sentences.
Tips: Again confidence would be the key.

Round: Test
Experience: Study about computers, networks and more regarding the profile and process.
Tips: Prepare well

Round: Technical Interview
Experience: Sound affirmative and confident, study a bit about company and the process.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basic computer knowledge
  • Q2. General hardware and software
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and CompTIA A+

    • Previous experience in managing a team of support tech

  • Answered by AI
  • Q2. Where do you stay
  • Ans. 

    I currently stay in a rented apartment in downtown area.

    • I stay in a rented apartment

    • Located in downtown area

    • Close to public transportation

    • Nearby grocery stores and restaurants

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Lucid interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. What was Experience ?
Round 2 - HR 

(1 Question)

  • Q1. Salary excepted

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Technical Support Associate interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, Aptitude Test and Resume Shortlist.
How to prepare for Concentrix Corporation Technical Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Technical Support, Interpersonal Skills, Hardware, Calling and Communication Skills.
What are the top questions asked in Concentrix Corporation Technical Support Associate interview?

Some of the top questions asked at the Concentrix Corporation Technical Support Associate interview -

  1. Here, they check your technical knowledge. Be it hardware, software or excha...read more
  2. BSOD, Black screen, BIOS, Troubleshooting basic laptop / Desktop / Motherboard ...read more
  3. Ip address. Private address. Public address. And Dns and d...read more

Tell us how to improve this page.

Concentrix Corporation Technical Support Associate Interview Process

based on 7 interviews

1 Interview rounds

  • Technical Round
View more
Concentrix Corporation Technical Support Associate Salary
based on 461 salaries
₹1.8 L/yr - ₹6.5 L/yr
At par with the average Technical Support Associate Salary in India
View more details

Concentrix Corporation Technical Support Associate Reviews and Ratings

based on 159 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

3.3

Salary

3.9

Job security

3.3

Company culture

2.9

Promotions

3.2

Work satisfaction

Explore 159 Reviews and Ratings
Customer Service Executive
3.7k salaries
unlock blur

₹0.9 L/yr - ₹7.8 L/yr

Assistant Manager
3.3k salaries
unlock blur

₹2.9 L/yr - ₹10.2 L/yr

Advisor
3.2k salaries
unlock blur

₹0.9 L/yr - ₹6 L/yr

Senior Representative
3.1k salaries
unlock blur

₹1.6 L/yr - ₹6.5 L/yr

Content Moderator
3k salaries
unlock blur

₹1.7 L/yr - ₹5 L/yr

Explore more salaries
Compare Concentrix Corporation with

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview