20+ Teleperformance Technical Support Associate Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Technical Support Associate Interview Experiences

7 interviews found

Technical Support Associate Interview Questions & Answers

Anonymous

posted on 3 Oct 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. VPN , Explain in terms of IT?

Ans.

VPN is a technology that allows secure access to a private network over a public network like the internet.

VPN stands for Virtual Private Network
It encrypts data to ensure secure communication over public networks
It allows remote users to access private network resources securely
Common types include SSL VPN, IPsec VPN, and PPTP VPN

Answered by AI

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Q2. How to resolve the issue of a computer while turn on?

Ans.

To resolve the issue of a computer not turning on, check power connections, troubleshoot hardware components, and perform a power cycle.

Check power connections to ensure the computer is receiving power
Troubleshoot hardware components such as the power supply, motherboard, and RAM
Perform a power cycle by unplugging the computer, holding the power button for 30 seconds, then plugging it back in and turning it on
Check for...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare some basics of Technical Support.

Skills evaluated in this interview

Technical Support Associate Interview Questions & Answers

Prince Beniwal

posted on 3 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself??

Ans.

I am a dedicated and experienced technical support professional with a strong background in troubleshooting and customer service.

Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience working in a fast-

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Q2. Yesterday routine???

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Round 2 - Technical

(2 Questions)

Q1. VPN , what is VPN ??

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Q2. About troubleshooting??

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Technical Support Associate Interview Questions & Answers

burugu santhosh kumar

posted on 29 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Self introduction

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Q2. About different customer queries

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Round 2 - Aptitude Test

Typing grammer coll in the blanks

Round 3 - Technical

(2 Questions)

Q1. About technology

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Q2. About products and Instagram

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Technical Support Associate Interview Questions & Answers

Mr Tyagi

posted on 11 Mar 2022

Round 1 - One-on-one

(2 Questions)

Q1. Very practical and to the point

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Q2. Voice Assessment and non voice Assessment

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Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills

Technical Support Associate Interview Questions & Answers

Ashutosh Saini

posted on 14 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Tell something about yourself, past working experience, BPO

Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Technical Support Associate interview:

Bpo
Women empowerment
Yesterday routine

Interview preparation tips for other job seekers - Read from the website of teleperformance.

Technical Support Associate Interview Questions & Answers

Sunny Choudhary

posted on 29 Nov 2019

I applied via Recruitment Consultant

Interview Questionnaire

6 Questions

Q1. Introduction about myself

Ans.

I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues and providing excellent customer service.

Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Strong communication skills and ability to explain technical concepts to non-technical users
Certified in IT support and familiar with variou...

Answered by AI

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Q2. What you do in free time

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Q3. Asked to talk about about given topic

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Q4. Why u want to come in this sector

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Q5. Past experience

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Q6. Some technical questions about computers

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, confident, keep good command on communication.... English at its best is necessary here

Technical Support Associate Interview Questions & Answers

Anonymous

posted on 5 May 2017

I was interviewed in Feb 2017.

Interview Questionnaire

7 Questions

Q1. Tell me about yourself

Ans.

I am a dedicated and experienced Technical Support Associate with a passion for problem-solving and customer satisfaction.

Experienced in troubleshooting technical issues for customers
Strong communication skills to effectively assist customers over phone or email
Ability to work under pressure and meet deadlines
Certified in various technical support tools and software

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Q2. Why this company

Ans.

I am impressed by the company's commitment to innovation, employee development, and customer satisfaction.

The company has a strong reputation for providing excellent customer service.
I admire the company's focus on continuous improvement and innovation.
I believe in the company's mission and values, which align with my own professional goals.
I have heard positive feedback from current employees about the company culture

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Q3. Why did you leave the previous job

Ans.

Seeking new challenges and growth opportunities

Looking for career advancement
Desire to learn new skills
Seeking a more challenging role
Relocation
Company downsizing or restructuring

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Q4. Different types of operating systems

Ans.

Different types of operating systems include Windows, macOS, Linux, and Unix.

Windows: Developed by Microsoft, widely used in personal computers.
macOS: Developed by Apple, used in Macintosh computers.
Linux: Open-source operating system, available in various distributions like Ubuntu, Fedora, and CentOS.
Unix: Multi-user, multitasking operating system used in servers and workstations.

Answered by AI

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Q5. Latest versions of the product

Ans.

The latest versions of the product are 3.0 and 3.1.

Version 3.0 was released in January 2021.
Version 3.1 was released in March 2021.
Both versions include bug fixes and performance improvements.

Answered by AI

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Q6. Knowledge about the product

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Q7. Knowledge about the company

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Interview Preparation Tips

Round: HR Interview
Experience: The HR lady had my CV with her and she asked all these questions. Then, she asked me to wait for the technical interview in the lobby.
Tips: Prepare these questions in advance. Be confident

Round: Technical Interview
Experience: This interview was conducted by the operations manager. He also asked my expectations from the company, financially and otherwise, and also a few questions related to the previous work experience.
Tips: Prepare the technical part strongly. If you don't know the answer, don't guess. Be honest.

Round: Test
Experience: Technical part had MCQs only while grammar part also had a few descriptive questions
Tips: Prepare well. Don't worry, even the company doesn't take this test very seriously. So, you can use your phone during the test to check answers online.
Duration: 1 hour
Total Questions: 40

Round: Typing test
Experience: Duration 2 minutes. Accuracy to be maintained 90% or more. Speed to be maintained 35 words per minute.
Tips: Practice in advance. Just focus on accuracy, maintaing speed is easy. They allow multiple attempts until you clear this, so, don't worry.

Skills: Communication And Confidence, Stability, Patience

Skills evaluated in this interview

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Details about old company

Add your answer

Round 3 - Technical

(1 Question)

Q1. Technical questions we’re asked

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Customer Service Associate Interview Questions & Answers

TCS

Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?

Add your answer

Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Customer Service Associate Interview Questions & Answers

Wipro

Anonymous

posted on 28 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire

4 Questions

Q1. Why do you think you are appropriate for this job?

Add your answer

Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...

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Q3. Why this job is important for you?

Add your answer

Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Associate interview?

Teleperformance interview process usually has 1-2 rounds. The most common rounds in the Teleperformance interview process are Technical, One-on-one Round and HR.

How to prepare for Teleperformance Technical Support Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Adobe, Benefits, Communication Skills, English and Hiring.

What are the top questions asked in Teleperformance Technical Support Associate interview?

Some of the top questions asked at the Teleperformance Technical Support Associate interview -

Different types of operating syst...read more
How to resolve the issue of a computer while turn ...read more
Latest versions of the prod...read more

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Teleperformance Technical Support Associate Salary

based on 214 salaries

₹1.6 L/yr - ₹5.2 L/yr

6% less than the average Technical Support Associate Salary in India

View more details

Teleperformance Salaries in India

Customer Care Executive 6.4k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 6.2k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 6.1k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 3.4k salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 2.9k salaries	₹0 L/yr - ₹0 L/yr