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TTEC India Fraud Analyst Interview Questions and Answers
TTEC India Fraud Analyst Interview Experiences
3 interviews found
Soam Suvra Sarker
It comprises mainly of checking your english grammatical knowledge and your ability to catch minute details along with checking knowledge of computer basic knowledge
(3 Questions)
- Q1. Introduce your self
- Q2. Who is your favorite personality and what you admire about that person
- Q3. Also, there was typing checking
(1 Question)
- Q1. Taken by Trainer to see if you can distinguish between a fraud and a legitimate customer
Interview Preparation Tips
Anonymous
Selected
I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.
After your resume get shortlisted there will be a aptitude test consists which consists English comprehension, Scenario based emphatic responses, basic reasoning, pattern recognition, basic Computer knowledge, and mock chat with virtual customers.
(6 Questions)
- Q1. Why you want to join TTEC?
- Q2. Have you appeared for ttec before?
- Q3. Why you left your previous organisation?
- Q4. Brief introduction about you and your family.
- Q5. Your academic background and work experience.
- Q6. What's your hometown will you be able relocate once we start working from office?
(6 Questions)
- Q1. Brief introduction about you and your family.
- Q2. What are the challenges you faced in your previous organisation and how did you overcome that?
- Q3. Where do you see yourself in terms of growth in the future?
- Q4. Tell me something about your hobbies.
- Q5. What are your favourite movie and series, give me a brief idea about the last web series you watched.
- Q6. Why did you choose Ahmedabad over Hyderabad or any other cities?
Interview Preparation Tips
I applied via Company Website and was interviewed before May 2021. There were 4 interview rounds.
Aptitude test consists of logical reasoning, analytical thinking, basic communication etiquette, Grammar, vocabulary and basic computer knowledge.
(7 Questions)
- Q1. What are your hobbies?
- Q2. Tell me about your family?
- Q3. Why you chose TTEC India?
- Q4. How did you came across this opening?
- Q5. What is difference between hard work and smart work?
- Q6. Why did you left your previous job?
- Q7. What are your career ambition?
(5 Questions)
- Q1. Tell me something about yourself?
- Q2. What are your hobbies?
- Q3. Tell me about a recent movie or webseries you watched and loved.
- Q4. Describe a episode of that series in your own word.
- Q5. What are the movies and web series you will suggest me toh watch out for and why?
Interview Preparation Tips
What people are saying about TTEC India
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Are you okay with night shift
- Ans. Yes, I don't have any issue with night shift
- Q2. What do you understand by customer care excutive?
- Ans.
A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.
Customer care executives are responsible for handling customer inquiries, complaints, and feedback.
They provide information about products or services, answer questions, and address concerns.
They may assist customers in placing orders, tracking shipments, or processing ret...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What all parameters to assume about fraud txns?
- Ans.
Parameters to assume about fraud txns
Transaction amount
Transaction location
Transaction frequency
Transaction type
User behavior
Device used for transaction
IP address
Time of transaction
- Q2. When we need to raise charge back?
- Ans.
Chargebacks are raised when a customer disputes a transaction and requests a refund from their bank.
Chargebacks are typically raised when a customer does not recognize a charge on their statement or believes the transaction was fraudulent.
Chargebacks can also be raised if the customer did not receive the product or service they paid for.
As a fraud analyst, it is important to investigate chargebacks to determine if they...
Interview Preparation Tips
Learn about the position that you are going to apply for.
If you are ready then be positive and confident.
Don't be nervous.
Be on time.
(2 Questions)
- Q1. About Indian agriculture development
- Q2. Numarila, reasoning and problems solving test
(2 Questions)
- Q1. Self introduction
- Q2. How you identify suspicious transaction
- Ans.
I identify suspicious transactions by analyzing patterns, anomalies, and red flags in the data.
Look for transactions that are significantly larger or smaller than usual for that customer
Monitor for transactions from high-risk countries or regions
Check for multiple transactions in a short period of time
Review transactions with incomplete or inconsistent information
Flag transactions that deviate from the customer's typic
Selected
I appeared for an interview in Jan 2025.
(5 Questions)
- Q1. Tell me about yourself & process related questions.
- Q2. Process related questions
- Q3. Process related
- Q4. About fraud detection
- Q5. Types of fraud and transactions
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
Profit and Loss, percentage, Ratio & Proportion, etc
(2 Questions)
- Q1. About banking and about check fraud resolution
- Q2. Hobbies, and qualification and family background.
I don't remember the topic name
I applied via Job Portal and was interviewed in Dec 2021. There was 1 interview round.
(1 Question)
- Q1. Background check, requirements check
Interview Preparation Tips
TTEC India Interview FAQs
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TTEC India Interviews By Designations
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TTEC India Fraud Analyst Interview Process
based on 5 interviews
1 Interview rounds
- HR Round
Fraud Analyst Interview Questions from Similar Companies
TTEC India Fraud Analyst Reviews and Ratings
based on 72 reviews
Rating in categories
|
Fraud Analyst
291
salaries
|  ₹2.3 L/yr - ₹5 L/yr |
|
Chat Support Executive
236
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
|
Fraud Prevention Representative
203
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Customer Service Representative
180
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Chat Associate
155
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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