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I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.
Customer care executives are responsible for handling customer inquiries, complaints, and feedback.
They provide information about products or services, answer questions, and address concerns.
They may assist customers in placing orders, tracking shipments, or processing ret...
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I identify suspicious transactions by analyzing patterns, anomalies, and red flags in the data.
Look for transactions that are significantly larger or smaller than usual for that customer
Monitor for transactions from high-risk countries or regions
Check for multiple transactions in a short period of time
Review transactions with incomplete or inconsistent information
Flag transactions that deviate from the customer's typic
It comprises mainly of checking your english grammatical knowledge and your ability to catch minute details along with checking knowledge of computer basic knowledge
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
Profit and Loss, percentage, Ratio & Proportion, etc
I don't remember the topic name
I applied via Job Portal and was interviewed in Dec 2021. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 6 interview rounds.
Work related, need to solve the cases
Aptitude test related to work process
posted on 10 Aug 2021
I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
Parameters to assume about fraud txns
Transaction amount
Transaction location
Transaction frequency
Transaction type
User behavior
Device used for transaction
IP address
Time of transaction
Chargebacks are raised when a customer disputes a transaction and requests a refund from their bank.
Chargebacks are typically raised when a customer does not recognize a charge on their statement or believes the transaction was fraudulent.
Chargebacks can also be raised if the customer did not receive the product or service they paid for.
As a fraud analyst, it is important to investigate chargebacks to determine if they...
I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.
After your resume get shortlisted there will be a aptitude test consists which consists English comprehension, Scenario based emphatic responses, basic reasoning, pattern recognition, basic Computer knowledge, and mock chat with virtual customers.
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
Profit and Loss, percentage, Ratio & Proportion, etc
I don't remember the topic name
Interview experience
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Cognizant
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