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R1 RCM Associate Operations Manager Interview Questions, Process, and Tips

Updated 31 Aug 2023

Top R1 RCM Associate Operations Manager Interview Questions and Answers

  • Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
  • Q2. No. of clients I handled and what was the largest AR outstanding value I handled in my previous organisation
  • Q3. What is normal workday routine

R1 RCM Associate Operations Manager Interview Experiences

4 interviews found

I applied via LinkedIn and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is normal workday routine
  • Ans. 

    A normal workday routine involves arriving at work, checking emails, attending meetings, completing tasks, and leaving work.

    • Arrive at work on time

    • Check emails and respond to urgent ones

    • Attend meetings and take notes

    • Complete tasks assigned for the day

    • Take breaks and lunch as needed

    • Leave work at the end of the day

  • Answered by AI
  • Q2. What are the different parts of rcm you have worked, explain your whole experience
Round 3 - One-on-one 

(4 Questions)

  • Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
  • Ans. 

    I would approach the situation by seeking guidance and training from experienced colleagues and resources.

    • Ask for guidance and training from experienced colleagues and resources

    • Take notes and ask questions to clarify any confusion

    • Practice and apply the new process with supervision

    • Seek feedback and adjust accordingly

    • Stay positive and open-minded towards learning new skills

  • Answered by AI
  • Q2. How do you resolve conflict
  • Ans. 

    I resolve conflict by actively listening, facilitating open communication, and finding mutually beneficial solutions.

    • Actively listen to all parties involved to understand their perspectives

    • Facilitate open communication by encouraging everyone to express their concerns

    • Find mutually beneficial solutions by exploring different options and compromising if necessary

  • Answered by AI
  • Q3. Expalin us in a STAR format, about the tough situation you have faced in your work life
  • Ans. 

    Handling a difficult client situation

    • Dealing with a client who was unhappy with our product

    • Listening to their concerns and empathizing with their frustration

    • Identifying the root cause of the issue and proposing a solution

    • Collaborating with cross-functional teams to implement the solution

    • Ensuring open communication and providing regular updates to the client

    • Successfully resolving the issue and turning the client's dissa

  • Answered by AI
  • Q4. Did you helped an employee overcome their fears and achieve something in workplace
  • Ans. 

    Yes

    • Yes, I helped an employee overcome their fear of public speaking.

    • I provided the employee with resources and guidance on improving their presentation skills.

    • I encouraged the employee to practice speaking in front of smaller groups before gradually increasing the audience size.

    • I also organized a supportive and constructive feedback session with their colleagues to boost their confidence.

    • As a result, the employee succe...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, think before phrasing any story and try to use STAR format while explaining any situation
Round 1 - HR 

(1 Question)

  • Q1. HR discussion on previous experiences and salary expectations. Reasons to leave the previous organisation.
Round 2 - One-on-one 

(3 Questions)

  • Q1. Manager asked about my previous contribution to the previous company. My biggest achievement as a lead.
  • Q2. No. of clients I handled and what was the largest AR outstanding value I handled in my previous organisation
  • Ans. 

    I handled 10 clients and the largest AR outstanding value was $500,000 in my previous organization.

    • I managed a portfolio of 10 clients in my previous organization.

    • The largest AR outstanding value I handled was $500,000.

    • I ensured timely payments and resolved any billing issues.

    • I maintained a good relationship with clients to ensure repeat business.

    • I also implemented new processes to improve AR collections.

  • Answered by AI
  • Q3. Why am I looking for change. My salary expectation
Round 3 - One-on-one 

(1 Question)

  • Q1. What value will I add to the company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident with whatever you answer and don’t brag unnecessarily about things you have not done

Associate Operations Manager Interview Questions Asked at Other Companies

asked in R1 RCM
Q1. How do you tackle a situation if there is a process movement and ... read more
asked in R1 RCM
Q2. No. of clients I handled and what was the largest AR outstanding ... read more
asked in Mfine
Q3. If doctor is not available how will you streamline process online ... read more
asked in R1 RCM
Q4. What is normal workday routine
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Pre verification about all our certificates and previous exp
Round 3 - Technical 

(1 Question)

  • Q1. Few domaine questions and updates in medical coding guidelines
Round 4 - One-on-one 

(1 Question)

  • Q1. Discussion with Director or VP
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and transperent while expressing your thoughts

I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Prepare for general aptitude test

Round 2 - HR 

(2 Questions)

  • Q1. Basic hr discussion regarding your last company
  • Q2. Your vision with R1.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and ensure to have a positive approach. Its a great company to work with.

R1 RCM interview questions for designations

 Operations Manager

 (1)

 Associate

 (4)

 Associate Analyst

 (10)

 Senior Associate

 (5)

 Associate Lead

 (3)

 Process Associate

 (2)

 Senior Process Associate

 (1)

 Senior Associate Analyst

 (1)

Associate Operations Manager Jobs at R1 RCM

View all

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell us about yourself
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your notice period, and what is your current salary?
  • Ans. 

    My notice period is 1 month, and my current salary is $60,000 per year.

    • Notice period is 1 month

    • Current salary is $60,000 per year

  • Answered by AI
  • Q2. What is your notice period?
  • Ans. 

    My notice period is one month.

    • Notice period is one month

    • Standard notice period in the industry

    • Can be negotiable based on circumstances

  • Answered by AI
Round 2 - Technical 

(6 Questions)

  • Q1. What is an amortization entry?
  • Ans. 

    An amortization entry is a financial transaction that spreads the cost of an intangible asset over its useful life.

    • Amortization entries are used to gradually reduce the value of intangible assets on the balance sheet.

    • They are typically recorded as a debit to amortization expense and a credit to the intangible asset account.

    • Examples of intangible assets that may require amortization entries include patents, trademarks,

  • Answered by AI
  • Q2. What is the process for recording a depreciation entry in accounting?
  • Ans. 

    Depreciation entry in accounting involves allocating the cost of an asset over its useful life.

    • Calculate the depreciation expense using a chosen method (straight-line, double-declining balance, units of production, etc.)

    • Debit the depreciation expense account and credit the accumulated depreciation account

    • Adjust the book value of the asset on the balance sheet

    • Repeat the process each accounting period until the asset is

  • Answered by AI
  • Q3. What are the types of reconstruction currently being undertaken?
  • Ans. 

    Types of reconstruction currently being undertaken include urban, environmental, and infrastructure reconstruction.

    • Urban reconstruction - rebuilding of cities and towns after natural disasters or conflicts

    • Environmental reconstruction - restoration of ecosystems and habitats

    • Infrastructure reconstruction - repairing or upgrading of roads, bridges, and utilities

    • Examples: rebuilding of New Orleans after Hurricane Katrina, ...

  • Answered by AI
  • Q4. What is your reason for seeking a job change?
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic work environment.

    • Looking for new challenges and opportunities for growth

    • Seeking a more dynamic work environment

    • Interested in taking on more responsibilities as an Assistant Manager

  • Answered by AI
  • Q5. What automation ideas have you implemented or suggested in your current processes?
  • Ans. 

    Implemented automation ideas include introducing automated email notifications for order status updates and setting up automated data backups.

    • Introduced automated email notifications for order status updates to improve communication with customers

    • Set up automated data backups to ensure data security and prevent loss

    • Suggested implementing automated inventory management system to streamline operations and reduce manual e

  • Answered by AI
  • Q6. What is the accounting entry for prepaid expenses?
  • Ans. 

    Prepaid expenses are assets paid for in advance but not yet used, so the accounting entry involves debiting an asset account and crediting a liability account.

    • Debit the Prepaid Expense account (asset account) to increase its balance

    • Credit the Cash/Bank account or Accounts Payable account to decrease the balance

    • As the prepaid expense is used up, it is recognized as an expense on the income statement

    • Examples: Prepaid ren

  • Answered by AI
Round 3 - Technical 

(8 Questions)

  • Q1. What is the amortization entry?
  • Ans. 

    Amortization entry is a financial accounting process of spreading the cost of an intangible asset over its useful life.

    • Amortization entry is used to allocate the cost of intangible assets such as patents, copyrights, and trademarks over their useful life.

    • It helps in matching the expense of the asset with the revenue it generates.

    • The entry typically involves debiting amortization expense and crediting accumulated amorti...

  • Answered by AI
  • Q2. What is your understanding of Lean?
  • Ans. 

    Lean is a methodology focused on maximizing customer value while minimizing waste.

    • Lean is about continuously improving processes to eliminate waste and increase efficiency.

    • It involves identifying value from the customer's perspective and streamlining operations to deliver that value.

    • Lean principles include Kaizen (continuous improvement), Just-in-Time production, and Jidoka (automation with a human touch).

    • Examples of L...

  • Answered by AI
  • Q3. What is your understanding of Six Sigma
  • Ans. 

    Six Sigma is a data-driven methodology used to improve processes by reducing defects and variations.

    • Six Sigma aims to achieve near perfection in processes by identifying and eliminating causes of defects or errors.

    • It uses statistical tools and techniques to measure and analyze process performance.

    • The goal of Six Sigma is to reduce variation and improve efficiency, ultimately leading to cost savings and customer satisfa...

  • Answered by AI
  • Q4. What are the techniques used in Six Sigma?
  • Ans. 

    Six Sigma techniques include DMAIC, Lean Six Sigma, Root Cause Analysis, and Statistical Process Control.

    • DMAIC (Define, Measure, Analyze, Improve, Control) is a structured problem-solving methodology used to improve processes.

    • Lean Six Sigma combines Six Sigma methods with Lean manufacturing principles to reduce waste and improve efficiency.

    • Root Cause Analysis is a technique used to identify the underlying cause of a pr...

  • Answered by AI
  • Q5. What is a service level?
  • Ans. 

    A service level is a metric used to measure the performance of a service provider in meeting customer expectations.

    • Service level agreements (SLAs) define the expected level of service to be provided

    • Service levels are often expressed as a percentage of time that a service is available or delivered within a certain timeframe

    • Monitoring and reporting on service levels helps identify areas for improvement

    • Example: A service ...

  • Answered by AI
  • Q6. What are Service Level Agreements (SLAs)?
  • Ans. 

    SLAs are agreements between a service provider and a customer that outline the level of service expected.

    • SLAs define the scope, quality, and responsibilities of the service provider.

    • They include metrics such as response time, resolution time, and uptime guarantees.

    • Penalties may be specified for failing to meet SLA requirements.

    • Examples include a web hosting company guaranteeing 99.9% uptime or a call center promising t

  • Answered by AI
  • Q7. What automation ideas have you proposed for the current processes?
  • Ans. 

    I have proposed implementing robotic process automation (RPA) for repetitive tasks, using workflow automation tools, and integrating AI for data analysis.

    • Proposed implementing robotic process automation (RPA) for repetitive tasks to increase efficiency

    • Suggested using workflow automation tools to streamline processes and reduce manual errors

    • Recommended integrating AI for data analysis to improve decision-making and fore

  • Answered by AI
  • Q8. What is the case study regarding the entry for accrued expenses?
  • Ans. 

    Accrued expenses refer to expenses that have been incurred but not yet paid.

    • Accrued expenses are recorded as liabilities on the balance sheet.

    • They are typically recognized at the end of an accounting period.

    • Examples include accrued salaries, interest, and utilities.

    • Accrued expenses are important for accurate financial reporting.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The final round with the Operations Head was quite challenging; his primary focus was on automation. He did not inquire about accounting, but rather asked questions related to Six Sigma, Lean methodologies, service levels, and service level agreements.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Can you describe your experience and provide details about your job role?
  • Ans. 

    I have over 5 years of experience in operations management, overseeing daily activities, optimizing processes, and ensuring efficiency.

    • Managed a team of 20+ employees to ensure smooth operations

    • Implemented new strategies to improve productivity and reduce costs

    • Collaborated with cross-functional teams to streamline processes and achieve operational goals

  • Answered by AI
  • Q2. What is your desired location for work, and what is your availability?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Education gaps and study gaps. Education history and work experience history
  • Q2. Work history and education history

Interview Preparation Tips

Interview preparation tips for other job seekers - Be precise and straightforward. Avoid sharing unnecessary information that could be used against you.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Introduce yourself
  • Q2. WHy you want to join WNS
  • Q3. Salary Expectation
  • Q4. WHen will you join?
  • Q5. If you join how much do you serve here ?

Interview Preparation Tips

Interview preparation tips for other job seekers - HR round hota hai....salary jyada expect kiya toh agale round mein nahi bulate hai..... Jo salary company offer kr rahi hai usme khush ho toh they can proceed you for necx=xt round of typing.... They give you 3 chances of typing approximate 25 wpm 100 % accuracy chaiye....Then aapko ek baar aur typing test keliye bulate hai.... yske baad online aptitude, unke kuch process wale online test deneke liye bolte hai.... Sab clear krne ke badd.... documentation aur aapki joining hoti hai.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How to reduce attrition
  • Ans. 

    To reduce attrition, focus on employee engagement, career development, work-life balance, and effective communication.

    • Improve communication between management and employees

    • Provide opportunities for career growth and development

    • Offer work-life balance initiatives such as flexible schedules or remote work options

    • Create a positive work environment that promotes employee engagement and satisfaction

  • Answered by AI
  • Q2. How to control shrinkage
  • Ans. 

    Shrinkage can be controlled by implementing strict inventory management practices.

    • Implementing regular inventory audits to track discrepancies

    • Training employees on proper handling and storage of products

    • Utilizing security measures such as surveillance cameras and security tags

    • Analyzing sales data to identify patterns of shrinkage

    • Implementing a system for reporting and investigating any suspected theft or loss

  • Answered by AI
  • Q3. How to improve communication
  • Ans. 

    Improving communication involves active listening, clear messaging, feedback, and utilizing various channels.

    • Encourage active listening to ensure understanding

    • Provide clear and concise messages to avoid confusion

    • Offer feedback regularly to address any issues or concerns

    • Utilize various communication channels such as emails, meetings, and instant messaging

    • Implement communication training for team members

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to reduce error count
  • Ans. 

    To reduce error count, implement standardized processes, provide training, conduct regular audits, and encourage open communication.

    • Implement standardized processes to ensure consistency and reduce human error

    • Provide training to employees to improve skills and knowledge

    • Conduct regular audits to identify and address potential errors

    • Encourage open communication to allow team members to discuss and resolve issues

    • Utilize t

  • Answered by AI
  • Q2. How to manage team

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your favorite movie, and can you describe it?
  • Q2. Where do you want to travel why
  • Q3. Describe your hobbies
  • Q4. Describe your pet
  • Q5. Can you work under pressure
Round 2 - Aptitude Test 

Simple maths reasoning computer knowledge

Round 3 - Case Study 

Mock call was there active listings skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be active keep a smile on your face

R1 RCM Interview FAQs

How many rounds are there in R1 RCM Associate Operations Manager interview?
R1 RCM interview process usually has 3-4 rounds. The most common rounds in the R1 RCM interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for R1 RCM Associate Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at R1 RCM. The most common topics and skills that interviewers at R1 RCM expect are Revenue Cycle Management, Denial Management, Healthcare, Performance Management and US Healthcare.
What are the top questions asked in R1 RCM Associate Operations Manager interview?

Some of the top questions asked at the R1 RCM Associate Operations Manager interview -

  1. How do you tackle a situation if there is a process movement and are being move...read more
  2. No. of clients I handled and what was the largest AR outstanding value I handle...read more
  3. What is normal workday rout...read more

Tell us how to improve this page.

R1 RCM Associate Operations Manager Interview Process

based on 3 interviews

1 Interview rounds

  • HR Round
View more

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R1 RCM Associate Operations Manager Salary
based on 193 salaries
₹7 L/yr - ₹13.6 L/yr
At par with the average Associate Operations Manager Salary in India
View more details

R1 RCM Associate Operations Manager Reviews and Ratings

based on 34 reviews

4.1/5

Rating in categories

3.7

Skill development

3.9

Work-life balance

3.9

Salary

4.2

Job security

3.8

Company culture

3.4

Promotions

3.7

Work satisfaction

Explore 34 Reviews and Ratings
Associate Operations Manager

Hyderabad / Secunderabad

2-4 Yrs

Not Disclosed

Associate Operations Manager

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Associate Operations Manager

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

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