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R1 RCM Associate Operations Manager Interview Questions, Process, and Tips

Updated 31 Aug 2023

Top R1 RCM Associate Operations Manager Interview Questions and Answers

  • Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
  • Q2. No. of clients I handled and what was the largest AR outstanding value I handled in my previous organisation
  • Q3. What is normal workday routine

R1 RCM Associate Operations Manager Interview Experiences

4 interviews found

I applied via LinkedIn and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is normal workday routine
  • Ans. 

    A normal workday routine involves arriving at work, checking emails, attending meetings, completing tasks, and leaving work.

    • Arrive at work on time

    • Check emails and respond to urgent ones

    • Attend meetings and take notes

    • Complete tasks assigned for the day

    • Take breaks and lunch as needed

    • Leave work at the end of the day

  • Answered by AI
  • Q2. What are the different parts of rcm you have worked, explain your whole experience
Round 3 - One-on-one 

(4 Questions)

  • Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
  • Ans. 

    I would approach the situation by seeking guidance and training from experienced colleagues and resources.

    • Ask for guidance and training from experienced colleagues and resources

    • Take notes and ask questions to clarify any confusion

    • Practice and apply the new process with supervision

    • Seek feedback and adjust accordingly

    • Stay positive and open-minded towards learning new skills

  • Answered by AI
  • Q2. How do you resolve conflict
  • Ans. 

    I resolve conflict by actively listening, facilitating open communication, and finding mutually beneficial solutions.

    • Actively listen to all parties involved to understand their perspectives

    • Facilitate open communication by encouraging everyone to express their concerns

    • Find mutually beneficial solutions by exploring different options and compromising if necessary

  • Answered by AI
  • Q3. Expalin us in a STAR format, about the tough situation you have faced in your work life
  • Ans. 

    Handling a difficult client situation

    • Dealing with a client who was unhappy with our product

    • Listening to their concerns and empathizing with their frustration

    • Identifying the root cause of the issue and proposing a solution

    • Collaborating with cross-functional teams to implement the solution

    • Ensuring open communication and providing regular updates to the client

    • Successfully resolving the issue and turning the client's dissa

  • Answered by AI
  • Q4. Did you helped an employee overcome their fears and achieve something in workplace
  • Ans. 

    Yes

    • Yes, I helped an employee overcome their fear of public speaking.

    • I provided the employee with resources and guidance on improving their presentation skills.

    • I encouraged the employee to practice speaking in front of smaller groups before gradually increasing the audience size.

    • I also organized a supportive and constructive feedback session with their colleagues to boost their confidence.

    • As a result, the employee succe...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, think before phrasing any story and try to use STAR format while explaining any situation
Round 1 - HR 

(1 Question)

  • Q1. HR discussion on previous experiences and salary expectations. Reasons to leave the previous organisation.
Round 2 - One-on-one 

(3 Questions)

  • Q1. Manager asked about my previous contribution to the previous company. My biggest achievement as a lead.
  • Q2. No. of clients I handled and what was the largest AR outstanding value I handled in my previous organisation
  • Ans. 

    I handled 10 clients and the largest AR outstanding value was $500,000 in my previous organization.

    • I managed a portfolio of 10 clients in my previous organization.

    • The largest AR outstanding value I handled was $500,000.

    • I ensured timely payments and resolved any billing issues.

    • I maintained a good relationship with clients to ensure repeat business.

    • I also implemented new processes to improve AR collections.

  • Answered by AI
  • Q3. Why am I looking for change. My salary expectation
Round 3 - One-on-one 

(1 Question)

  • Q1. What value will I add to the company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident with whatever you answer and don’t brag unnecessarily about things you have not done

Associate Operations Manager Interview Questions Asked at Other Companies

asked in R1 RCM
Q1. How do you tackle a situation if there is a process movement and ... read more
asked in R1 RCM
Q2. No. of clients I handled and what was the largest AR outstanding ... read more
asked in Mfine
Q3. If doctor is not available how will you streamline process online ... read more
asked in R1 RCM
Q4. What is normal workday routine
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Pre verification about all our certificates and previous exp
Round 3 - Technical 

(1 Question)

  • Q1. Few domaine questions and updates in medical coding guidelines
Round 4 - One-on-one 

(1 Question)

  • Q1. Discussion with Director or VP
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and transperent while expressing your thoughts

I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Prepare for general aptitude test

Round 2 - HR 

(2 Questions)

  • Q1. Basic hr discussion regarding your last company
  • Q2. Your vision with R1.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and ensure to have a positive approach. Its a great company to work with.

R1 RCM interview questions for designations

 Operations Manager

 (1)

 Associate

 (4)

 Associate Analyst

 (11)

 Senior Associate

 (5)

 Associate Lead

 (3)

 Process Associate

 (2)

 Senior Process Associate

 (1)

 Medical Billing Associate

 (1)

Associate Operations Manager Jobs at R1 RCM

View all

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe your job role or what you do on a daily basis
  • Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
  • Q3. What are your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is more into your self personality especially what you do.. make sure you prepare your CV and talk sometime in similar lines only. If you don't know something clearly call it out that you don't know. Don't beat around the bush..

Prepare for the below points which will always be helpful for any HR related interview:

Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done

Performance management - Need to have hands on practice on whatever is done in your organization

Employee engagement

Employee relations

Escalation management

Policy and any enhancement

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oh Sorry! I did not remember the exact questions because the assessment happened last year.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to say keep a positive approach and humble attitude in mind and you will get the passing score for sure. Sometimes you would get the tricky questions but always remember yourself as a manager who gets things done at any cost with integrity.

I applied via LinkedIn and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About management skills, Technical knowledge about ICD and CPT updates

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, just explain your job responsibilities and ur experience u have, there nothing like exam where u have things out of the syllabus everything is asked from ur experience only, just be confident about yr experience and skills, all the best
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and Overall Experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. JOB Profile and KPI's
  • Q2. Key Performance Indicators
Round 3 - Case Study 

Shrinkage Attrition Calculation

Round 4 - One-on-one 

(1 Question)

  • Q1. Client Round Management Skills
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. People management , operations matrix , R&P parameter .
  • Q2. Scenarios based questions.

Interview Preparation Tips

Topics to prepare for iEnergizer Assistant Manager interview:
  • shrinkage , attrition , mapower
Interview preparation tips for other job seekers - keep updated yourself for market conditions. need to be good in communication skill .
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Overcoming the unbalanced ways of handleing team
  • Ans. 

    To overcome unbalanced ways of handling a team, focus on communication, setting clear expectations, providing support and feedback, and promoting a positive team culture.

    • Improve communication by holding regular team meetings and one-on-one check-ins.

    • Set clear expectations and goals for each team member to ensure everyone is on the same page.

    • Provide support and resources to help team members succeed in their roles.

    • Offer...

  • Answered by AI
  • Q2. Conflicts arise onto team
  • Ans. 

    Conflicts on a team can be addressed through open communication, conflict resolution techniques, and fostering a positive team culture.

    • Encourage open communication among team members to address conflicts early on

    • Use conflict resolution techniques such as active listening, compromise, and mediation

    • Foster a positive team culture by promoting respect, collaboration, and empathy

    • Lead by example and demonstrate effective con

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask if they are taking them on for backfill or as per requirement from assistant manager to deputy general managers everyone is a dumb heads they just take for name sake and spoil our time where we deny other offers I would say Omega healthcare management should be kept as last option in terms of career or interview scheduling cuz they dont deserve to be a competitor in market and completely absurd on recruitments and no proper planning with dumb management

R1 RCM Interview FAQs

How many rounds are there in R1 RCM Associate Operations Manager interview?
R1 RCM interview process usually has 3-4 rounds. The most common rounds in the R1 RCM interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for R1 RCM Associate Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at R1 RCM. The most common topics and skills that interviewers at R1 RCM expect are Revenue Cycle Management, Denial Management, Healthcare, Performance Management and US Healthcare.
What are the top questions asked in R1 RCM Associate Operations Manager interview?

Some of the top questions asked at the R1 RCM Associate Operations Manager interview -

  1. How do you tackle a situation if there is a process movement and are being move...read more
  2. No. of clients I handled and what was the largest AR outstanding value I handle...read more
  3. What is normal workday rout...read more

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R1 RCM Associate Operations Manager Interview Process

based on 3 interviews

1 Interview rounds

  • HR Round
View more

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R1 RCM Associate Operations Manager Salary
based on 197 salaries
₹7 L/yr - ₹13.6 L/yr
At par with the average Associate Operations Manager Salary in India
View more details

R1 RCM Associate Operations Manager Reviews and Ratings

based on 35 reviews

4.0/5

Rating in categories

3.5

Skill development

3.8

Work-life balance

3.8

Salary

4.0

Job security

3.7

Company culture

3.4

Promotions

3.6

Work satisfaction

Explore 35 Reviews and Ratings
Associate Operations Manager

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Associate Operations Manager

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Associate Operations Manager

Hyderabad / Secunderabad

3-6 Yrs

Not Disclosed

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