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R1 RCM Associate Operations Manager Interview Questions, Process, and Tips

Updated 31 Aug 2023

Top R1 RCM Associate Operations Manager Interview Questions and Answers

  • Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
  • Q2. No. of clients I handled and what was the largest AR outstanding value I handled in my previous organisation
  • Q3. What is normal workday routine

R1 RCM Associate Operations Manager Interview Experiences

4 interviews found

I applied via LinkedIn and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. What is normal workday routine
  • Ans. 

    A normal workday routine involves arriving at work, checking emails, attending meetings, completing tasks, and leaving work.

    • Arrive at work on time

    • Check emails and respond to urgent ones

    • Attend meetings and take notes

    • Complete tasks assigned for the day

    • Take breaks and lunch as needed

    • Leave work at the end of the day

  • Answered by AI
  • Q2. What are the different parts of rcm you have worked, explain your whole experience
Round 3 - One-on-one 

(4 Questions)

  • Q1. How do you tackle a situation if there is a process movement and are being moved in a process which is totally new for you
  • Ans. 

    I would approach the situation by seeking guidance and training from experienced colleagues and resources.

    • Ask for guidance and training from experienced colleagues and resources

    • Take notes and ask questions to clarify any confusion

    • Practice and apply the new process with supervision

    • Seek feedback and adjust accordingly

    • Stay positive and open-minded towards learning new skills

  • Answered by AI
  • Q2. How do you resolve conflict
  • Ans. 

    I resolve conflict by actively listening, facilitating open communication, and finding mutually beneficial solutions.

    • Actively listen to all parties involved to understand their perspectives

    • Facilitate open communication by encouraging everyone to express their concerns

    • Find mutually beneficial solutions by exploring different options and compromising if necessary

  • Answered by AI
  • Q3. Expalin us in a STAR format, about the tough situation you have faced in your work life
  • Ans. 

    Handling a difficult client situation

    • Dealing with a client who was unhappy with our product

    • Listening to their concerns and empathizing with their frustration

    • Identifying the root cause of the issue and proposing a solution

    • Collaborating with cross-functional teams to implement the solution

    • Ensuring open communication and providing regular updates to the client

    • Successfully resolving the issue and turning the client's dissa

  • Answered by AI
  • Q4. Did you helped an employee overcome their fears and achieve something in workplace
  • Ans. 

    Yes

    • Yes, I helped an employee overcome their fear of public speaking.

    • I provided the employee with resources and guidance on improving their presentation skills.

    • I encouraged the employee to practice speaking in front of smaller groups before gradually increasing the audience size.

    • I also organized a supportive and constructive feedback session with their colleagues to boost their confidence.

    • As a result, the employee succe...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, think before phrasing any story and try to use STAR format while explaining any situation
Round 1 - HR 

(1 Question)

  • Q1. HR discussion on previous experiences and salary expectations. Reasons to leave the previous organisation.
Round 2 - One-on-one 

(3 Questions)

  • Q1. Manager asked about my previous contribution to the previous company. My biggest achievement as a lead.
  • Q2. No. of clients I handled and what was the largest AR outstanding value I handled in my previous organisation
  • Ans. 

    I handled 10 clients and the largest AR outstanding value was $500,000 in my previous organization.

    • I managed a portfolio of 10 clients in my previous organization.

    • The largest AR outstanding value I handled was $500,000.

    • I ensured timely payments and resolved any billing issues.

    • I maintained a good relationship with clients to ensure repeat business.

    • I also implemented new processes to improve AR collections.

  • Answered by AI
  • Q3. Why am I looking for change. My salary expectation
Round 3 - One-on-one 

(1 Question)

  • Q1. What value will I add to the company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident with whatever you answer and don’t brag unnecessarily about things you have not done

Associate Operations Manager Interview Questions Asked at Other Companies

asked in R1 RCM
Q1. How do you tackle a situation if there is a process movement and ... read more
asked in R1 RCM
Q2. No. of clients I handled and what was the largest AR outstanding ... read more
asked in Mfine
Q3. If doctor is not available how will you streamline process online ... read more
asked in R1 RCM
Q4. What is normal workday routine
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Pre verification about all our certificates and previous exp
Round 3 - Technical 

(1 Question)

  • Q1. Few domaine questions and updates in medical coding guidelines
Round 4 - One-on-one 

(1 Question)

  • Q1. Discussion with Director or VP
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and transperent while expressing your thoughts

I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Prepare for general aptitude test

Round 2 - HR 

(2 Questions)

  • Q1. Basic hr discussion regarding your last company
  • Q2. Your vision with R1.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and ensure to have a positive approach. Its a great company to work with.

R1 RCM interview questions for designations

 Operations Manager

 (1)

 Associate

 (4)

 Associate Analyst

 (11)

 Senior Associate

 (5)

 Associate Lead

 (3)

 Process Associate

 (2)

 Senior Process Associate

 (1)

 Senior Associate Analyst

 (1)

Associate Operations Manager Jobs at R1 RCM

View all

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

I applied via Recruitment Consultant

Interview Preparation Tips

General Tips: Had to follow up with HR to remind them that I was interviewed that’s when Hr writes to operations manager to get the feedback.
After multiple follow ups HR gave the offer letter and forgot to delete trail mail.
It was approved by operations manager almost 3 weeks ago
Skills: Communication, Analytical Skills, Leadership, Decision Making Skills
Duration: 1-3 Months

Interview Questionnaire 

3 Questions

  • Q1. Your journey in IBM and most difficult time over there?
  • Ans. 

    I joined IBM as a fresh graduate and faced challenges adapting to the corporate environment.

    • Transitioning from a student to a professional was difficult

    • Learning to navigate the corporate culture and hierarchy was a challenge

    • Managing workload and expectations in a fast-paced environment was tough

    • Dealing with difficult clients or projects tested my problem-solving skills

  • Answered by AI
  • Q2. Your weakness and strength??
  • Ans. 

    My weakness is that I can be overly critical of myself, but my strength is my ability to adapt quickly to new situations.

    • Weakness: tend to be overly critical of myself

    • Strength: ability to adapt quickly to new situations

  • Answered by AI
  • Q3. What if employee is not happy with your management,what will you do to motivate me??

Interview Questionnaire 

2 Questions

  • Q1. Accounting question asked
  • Q2. Answer has been given accordingly

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an average interview. If you have good experience of MNC culture and you have short notice period of your existing company then they can hire you.
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R1 RCM Interview FAQs

How many rounds are there in R1 RCM Associate Operations Manager interview?
R1 RCM interview process usually has 3-4 rounds. The most common rounds in the R1 RCM interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for R1 RCM Associate Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at R1 RCM. The most common topics and skills that interviewers at R1 RCM expect are Revenue Cycle Management, Denial Management, Healthcare, Performance Management and US Healthcare.
What are the top questions asked in R1 RCM Associate Operations Manager interview?

Some of the top questions asked at the R1 RCM Associate Operations Manager interview -

  1. How do you tackle a situation if there is a process movement and are being move...read more
  2. No. of clients I handled and what was the largest AR outstanding value I handle...read more
  3. What is normal workday rout...read more

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R1 RCM Associate Operations Manager Interview Process

based on 3 interviews

1 Interview rounds

  • HR Round
View more

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R1 RCM Associate Operations Manager Salary
based on 186 salaries
₹7 L/yr - ₹13.6 L/yr
At par with the average Associate Operations Manager Salary in India
View more details

R1 RCM Associate Operations Manager Reviews and Ratings

based on 34 reviews

4.1/5

Rating in categories

3.7

Skill development

3.9

Work-life balance

3.9

Salary

4.2

Job security

3.8

Company culture

3.4

Promotions

3.7

Work satisfaction

Explore 34 Reviews and Ratings
Associate Operations Manager

Hyderabad / Secunderabad

3-6 Yrs

Not Disclosed

Associate Operations Manager

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2-4 Yrs

Not Disclosed

Associate Operations Manager

Bangalore / Bengaluru

3-6 Yrs

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