UnitedHealth Interview Questions, Process, and Tips

Q1. Describe a time you needed supervisor help
Ans. 
I needed supervisor help when dealing with a difficult customer complaint.
• Customer was unhappy with our service and demanded to speak with a supervisor

• Supervisor helped me de-escalate the situation and find a resolution

• Supervisor provided guidance on how to handle similar situations in the future
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Q2. How do you deal with an angry customer?
Ans. 
I remain calm, listen actively, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.
• Remain calm and composed

• Listen actively to understand their concerns

• Empathize with their situation

• Apologize for any inconvenience caused

• Work towards finding a solution that satisfies the customer
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Q1. Oops related insharitance encapsulation
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Anatomy and physiology

Q1. What is the code for a patient on dialysis
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Q1. What is Medical coding
Ans. Transformation of healthcare diagnosis, procedures, equipment and medical services into universally accepted Alpha numeric codes
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Q1. What is the Current salary
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Coding test with full stack in react and node js with advanced topics of javascript and logical questsions

Gave problem statement to solve

Q1. Gave some technical and logical questions in react
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Q1. Difference b/w full and partial selectors
Ans. 
Full selectors select all descendants of a specified element, while partial selectors select only direct children.
• Full selectors use a space between the parent and child elements, while partial selectors use the > symbol.

• Full selectors are more general and can target multiple levels of descendants, while partial selectors are more specific and target only direct children.

• Example of full selector: div p selects all

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Q2. What is Screen scraping and data scraping
Ans. 
Screen scraping is extracting data from a website's HTML code, while data scraping is extracting data from various sources.
• Screen scraping involves extracting data from the visual representation of a website, usually using automation tools like web scrapers.

• Data scraping involves extracting data from various sources such as databases, APIs, and documents.

• Both screen scraping and data scraping are used to collect and an...read more
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