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UnitedHealth Customer Service Interview Questions and Answers

Updated 30 Jul 2024

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Customer Service Interview Questions

user image Anonymous

posted on 30 Jul 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Video Call Round (2 Questions)

  • Q1. Describe a time you needed supervisor help
  • Q2. How do you deal with an angry customer?

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What do you know about customer service
  • Q2. Why do you wanna work here

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
1
 Bad
Difficulty level
 -
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Client Interview Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why uh left your last company
3

HR Round (1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Personal introduction
  • Q2. About the previous experiences
3

Group Discussion Round

Any topic was given i have to talk for 2 mins

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Related to health care experience
  • Q2. Experience in previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job hai and was interviewed before Mar 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What are your previous Experience ?
  • Q2. Where do you reside

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Indeed and was interviewed in Jun 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. How did you get to know about gebbs
  • Q2. What is important fashion or career

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep at it and you will crack the interview it's very easy if your english is good
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Will previous job product knowledge.
  • Q2. Why you choose Apollo? How do you know apollo hospital as....
  • Q3. Related to the field knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. Tale about your self.
  • Q2. What do you know about pathology.
  • Q3. What types of blood groups
  • Q4. And about my previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job

I applied via Referral and was interviewed before Mar 2021.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What's your expectations to the company ?
  • Q2. What's your weakness.
2

Aptitude Test Round

General English test and and aptitude test

Interview Preparation Tips

Topics to prepare for R1 RCM Customer Executive interview:
  • Maths
  • English
  • English Typing
  • Spoken English
  • Reasoning
Interview preparation tips for other job seekers - Dnt be panic relaxed and try to answer instantly without taking so much time.

UnitedHealth Interview FAQs

How many rounds are there in UnitedHealth Customer Service interview?
UnitedHealth interview process usually has 1 rounds. The most common rounds in the UnitedHealth interview process are Video Call.

Tell us how to improve this page.

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