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UnitedHealth Customer Service Interview Questions and Answers
UnitedHealth Customer Service Interview Experiences
1 interview found
(2 Questions)
- Q1. Describe a time you needed supervisor help
- Ans.
I needed supervisor help when dealing with a difficult customer complaint.
Customer was unhappy with our service and demanded to speak with a supervisor
Supervisor helped me de-escalate the situation and find a resolution
Supervisor provided guidance on how to handle similar situations in the future
- Q2. How do you deal with an angry customer?
- Ans.
I remain calm, listen actively, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Apologize for any inconvenience caused
Work towards finding a solution that satisfies the customer
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Interview questions from similar companies
Selected
I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.
Very easy one which is based on Stream API
Question based on case study
Interview Preparation Tips
I was interviewed in Jul 2024.
(1 Question)
- Q1. Salary, years of experience, usual hr screening
Tell me about a time you had a disagreement with a coworker
I applied via unstop and was interviewed before Oct 2023. There were 3 interview rounds.
It was medium to difficult level test
(2 Questions)
- Q1. Questions about core subjects like oops pillars
- Q2. Questions about projects, technologies used
(2 Questions)
- Q1. Why do you want to join this
- Q2. Your previous experience and questions about your background
Business Analyst Interview Questions & Answers
GeBBS Healthcare Solutions
Anonymous
posted on 18 Aug 2023
Selected
I applied via Approached by Company and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Question related to experience and skills
(1 Question)
- Q1. Healthcare experience related to the medical coding?
Interview Preparation Tips
- US Healthcare
- Use Cases
- Agile Methodology
- Scrum
- Requirement Gathering
Business Analyst Interview Questions & Answers
GeBBS Healthcare Solutions
saloni sonawane
posted on 16 Dec 2024
Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Power bi test which ask you to make a dashboard
Basic communication round
Interview Preparation Tips
- powerbi
- SQL
- Excel
- basic knowledge of python
Software Developer Interview Questions & Answers
Cloudnine Hospital
Gajendra Singh
posted on 19 May 2024
(1 Question)
- Q1. Javascript, React, hooks , life-cycle methods,
Problem solving, binary search, shorting technique
(1 Question)
- Q1. Explain about pagination
- Ans.
Pagination is the process of dividing content into separate pages to improve user experience and optimize performance.
Pagination is commonly used in websites to display a large amount of data in manageable chunks.
It allows users to navigate through different pages of content, typically with options like 'Next' and 'Previous'.
Pagination can also include features like page numbers, page size selection, and total item cou...
(1 Question)
- Q1. General Managerial questions
Skills evaluated in this interview
Senior Software Engineer Interview Questions & Answers
Johnson & Johnson
Anonymous
posted on 6 Aug 2024
Selected
(2 Questions)
- Q1. Explain different types of HL7 messages
- Q2. Difference between 1C 2C 3C attribute types in DICOM
Software Developer Interview Questions & Answers
Cloudnine Hospital
Pratik Kumar
posted on 22 Oct 2024
Selected
I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.
(1 Question)
- Q1. Basic introduction and soo on.
Question related to profile.
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UnitedHealth Customer Service Interview Process
based on 1 interview
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