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American Express Fraud Analyst Interview Questions and Answers
American Express Fraud Analyst Interview Experiences
7 interviews found
Amrita Dey
I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. What is your strength and weaknesses? Strength 5 Strength
- Ans.
My strength lies in my attention to detail, analytical skills, ability to think critically, strong communication skills, and adaptability.
Attention to detail: I am meticulous in reviewing data and identifying discrepancies.
Analytical skills: I am able to analyze complex information and detect patterns or anomalies.
Critical thinking: I can assess situations objectively and make informed decisions.
Communication skills: I...
- Q2. Tell me 5 things about American Express
- Ans.
American Express is a financial services company known for its credit cards and travel services.
American Express is a multinational financial services corporation headquartered in New York City.
It is best known for its credit card products, including the American Express Gold Card and Platinum Card.
American Express also offers travel services, such as travel insurance and assistance.
The company was founded in 1850 and ...
Anonymous
General test with basic maths cases
(2 Questions)
- Q1. Basic hr questions
- Q2. Situation based question
Interview Preparation Tips
Aditya Prakash
Selected
I applied via LinkedIn and was interviewed in Dec 2023. There were 3 interview rounds.
Basic reasoning, aptitude, English
(2 Questions)
- Q1. Who is ceo of your company
- Q2. Who founded your company
(2 Questions)
- Q1. Huw much increased salary
- Q2. Why want to join us
Interview Preparation Tips
What people are saying about American Express
qwerty King
(1 Question)
- Q1. Puzzles asked to test aptitude
Interview Preparation Tips
American Express interview questions for designations
Jatin Yadav
I applied via Referral and was interviewed in Apr 2023. There were 4 interview rounds.
(1 Question)
- Q1. Introduce yourself, Experience related questions
Logical question, Numerical question,
(1 Question)
- Q1. About yourself , hobbies, background,experience
Interview Questionnaire
4 Questions
- Q1. Why you want to join American Express?
- Q2. What is the difference between customer service and customer Support ?
- Ans.
Customer service focuses on providing assistance and guidance to customers, while customer support focuses on resolving specific issues or problems.
Customer service involves helping customers with general inquiries, providing information, and offering solutions to their problems.
Customer support is more specialized and involves addressing specific issues or problems that customers may encounter.
Customer service is proa...
- Q3. What is the importance of soft skills in customer dealing business?
- Ans.
Soft skills are crucial in customer dealing business as they help in building rapport, resolving conflicts, and ensuring customer satisfaction.
Soft skills like communication, empathy, and active listening help in understanding customer needs and concerns.
They also aid in conflict resolution and problem-solving, which are essential in dealing with dissatisfied customers.
Soft skills like patience and positivity help in m...
- Q4. Why you want to move to voice profile from back office ?
Interview Preparation Tips
2. Brush up your communication skills.
3. Portray yourself as profession .
4. Always make sure your wifi and internet connection is up and running .
5. Ask any question to interviewer at the end of the interview .
I applied via Company Website and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you want to become fraud Analyst?
- Q2. What does fraud mean if you have to explain to explain it to a 12-year kid
- Ans.
Fraud is when someone tricks or deceives others to steal their money or personal information.
Fraud is a type of dishonest behavior where someone tries to take advantage of others for their own gain.
It involves tricking or deceiving people to steal their money, personal information, or belongings.
Fraud can happen in different ways, such as online scams, identity theft, or fake products.
For example, if someone pretends t...
Interview Preparation Tips
Interview questions from similar companies
Selected
(1 Question)
- Q1. Difference between credit card and debit card
- Ans.
Credit card is a form of borrowing money with interest, while debit card is linked to your bank account and uses your own funds.
Credit card allows you to borrow money up to a certain limit, while debit card uses funds directly from your bank account.
Credit card charges interest on the borrowed amount, while debit card does not have interest charges.
Credit card may offer rewards or cashback, while debit card does not ty...
(2 Questions)
- Q1. Well Fargo CEO's name
- Q2. Excel formula's
Selected
I was interviewed before Apr 2022.
(2 Questions)
- Q1. Asked about previous experience
- Q2. More stress on international voice process experience
(1 Question)
- Q1. HR discussed salary and benefits
Interview Preparation Tips
(2 Questions)
- Q1. They provided a scenario and I had to explain how I would handle it
- Q2. How well do you work under pressure?
American Express Interview FAQs
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American Express Fraud Analyst Interview Process
based on 7 interviews
1 Interview rounds
- Aptitude Test Round
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American Express Fraud Analyst Reviews and Ratings
based on 23 reviews
Rating in categories
|
Business Analyst
879
salaries
|  ₹9.7 L/yr - ₹16.8 L/yr |
|
Assistant Manager
718
salaries
| ₹14 L/yr - ₹42 L/yr |
|
Senior Analyst
589
salaries
| ₹5.9 L/yr - ₹23.4 L/yr |
|
Lead Analyst
497
salaries
| ₹4 L/yr - ₹15 L/yr |
|
Analyst
453
salaries
| ₹12.8 L/yr - ₹28 L/yr |
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