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American Express Fraud Analyst Interview Questions and Answers

Updated 22 Sep 2024

American Express Fraud Analyst Interview Experiences

7 interviews found

Fraud Analyst Interview Questions & Answers

user image Amrita Dey

posted on 22 Sep 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your strength and weaknesses? Strength 5 Strength
  • Ans. 

    My strength lies in my attention to detail, analytical skills, ability to think critically, strong communication skills, and adaptability.

    • Attention to detail: I am meticulous in reviewing data and identifying discrepancies.

    • Analytical skills: I am able to analyze complex information and detect patterns or anomalies.

    • Critical thinking: I can assess situations objectively and make informed decisions.

    • Communication skills: I...

  • Answered by AI
  • Q2. Tell me 5 things about American Express
  • Ans. 

    American Express is a financial services company known for its credit cards and travel services.

    • American Express is a multinational financial services corporation headquartered in New York City.

    • It is best known for its credit card products, including the American Express Gold Card and Platinum Card.

    • American Express also offers travel services, such as travel insurance and assistance.

    • The company was founded in 1850 and ...

  • Answered by AI

Fraud Analyst Interview Questions & Answers

user image Anonymous

posted on 16 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General test with basic maths cases

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic hr questions
  • Q2. Situation based question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and. Open thinking is the key

Fraud Analyst Interview Questions Asked at Other Companies

Q1. What is the difference between customer service and customer supp ... read more
Q2. How would you explain fraud to a 12-year-old?
Q3. What is the importance of soft skills in customer-facing roles?
asked in Startek
Q4. How many types of join are there? Explain left outer join
asked in Wipro
Q5. What is fraud, and what are different ways to prevent it?

Fraud Analyst Interview Questions & Answers

user image Aditya Prakash

posted on 23 Jun 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic reasoning, aptitude, English

Round 2 - One-on-one 

(2 Questions)

  • Q1. Who is ceo of your company
  • Ans. 

    The CEO of our company is a visionary leader driving innovation and growth in the industry.

    • The CEO has over 20 years of experience in the industry.

    • Under their leadership, the company has seen a 30% increase in revenue.

    • They are known for their commitment to corporate social responsibility.

    • The CEO frequently speaks at industry conferences, sharing insights on market trends.

  • Answered by AI
  • Q2. Who founded your company
Round 3 - HR 

(2 Questions)

  • Q1. Huw much increased salary
  • Ans. 

    The increased salary depends on various factors like experience, industry standards, and company policies.

    • Consider industry benchmarks: For example, if the average salary for a Fraud Analyst is $70,000, an increase might be 10-15%.

    • Evaluate your experience: A candidate with 5 years of experience may negotiate a higher increase compared to a fresher.

    • Company performance: If the company has had a successful year, they may ...

  • Answered by AI
  • Q2. Why want to join us
  • Ans. 

    I am drawn to your company for its commitment to innovation in fraud prevention and its strong ethical standards.

    • Your company's reputation for using advanced analytics to combat fraud aligns with my passion for data-driven decision making.

    • I admire your commitment to continuous improvement and training, which will help me grow my skills in fraud detection.

    • The collaborative culture at your organization excites me, as I b...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's pathetic company

Fraud Analyst Interview Questions & Answers

user image qwerty King

posted on 28 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Puzzles asked to test aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Respond with integrity

Fraud Analyst Interview Questions & Answers

user image Jatin Yadav

posted on 27 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself, Experience related questions
Round 3 - Aptitude Test 

Logical question, Numerical question,

Round 4 - One-on-one 

(1 Question)

  • Q1. About yourself , hobbies, background,experience

Fraud Analyst Interview Questions & Answers

user image Anonymous

posted on 23 Oct 2021

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join American Express?
  • Ans. 

    I admire American Express for its commitment to innovation, customer service, and integrity in the financial sector.

    • American Express is a leader in the financial services industry, known for its innovative products and services.

    • The company's strong focus on customer service aligns with my values, as I believe in putting the customer first.

    • I am impressed by American Express's commitment to combating fraud and ensuring s...

  • Answered by AI
  • Q2. What is the difference between customer service and customer Support ?
  • Ans. 

    Customer service focuses on providing assistance and guidance to customers, while customer support focuses on resolving specific issues or problems.

    • Customer service involves helping customers with general inquiries, providing information, and offering solutions to their problems.

    • Customer support is more specialized and involves addressing specific issues or problems that customers may encounter.

    • Customer service is proa...

  • Answered by AI
  • Q3. What is the importance of soft skills in customer dealing business?
  • Ans. 

    Soft skills are crucial in customer dealing business as they help in building rapport, resolving conflicts, and ensuring customer satisfaction.

    • Soft skills like communication, empathy, and active listening help in understanding customer needs and concerns.

    • They also aid in conflict resolution and problem-solving, which are essential in dealing with dissatisfied customers.

    • Soft skills like patience and positivity help in m...

  • Answered by AI
  • Q4. Why you want to move to voice profile from back office ?
  • Ans. 

    I seek to transition to a voice profile to leverage my communication skills and enhance customer interactions in fraud analysis.

    • Enhanced Communication: I enjoy engaging with customers directly, which allows me to clarify issues and provide immediate assistance.

    • Real-time Problem Solving: Voice interactions enable quicker resolution of fraud cases, as I can ask questions and receive answers instantly.

    • Building Rapport: Sp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Always do full research about company .
2. Brush up your communication skills.
3. Portray yourself as profession .
4. Always make sure your wifi and internet connection is up and running .
5. Ask any question to interviewer at the end of the interview .

I applied via Company Website and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to become fraud Analyst?
  • Ans. 

    I am passionate about identifying and preventing fraud to protect individuals and organizations from financial loss.

    • I have a strong analytical mindset, which allows me to dissect complex data patterns and identify anomalies.

    • My background in data analysis equips me with the skills to utilize various tools and techniques for fraud detection.

    • I am motivated by the challenge of staying ahead of fraudsters and developing str...

  • Answered by AI
  • Q2. What does fraud mean if you have to explain to explain it to a 12-year kid
  • Ans. 

    Fraud is when someone tricks or deceives others to steal their money or personal information.

    • Fraud is a type of dishonest behavior where someone tries to take advantage of others for their own gain.

    • It involves tricking or deceiving people to steal their money, personal information, or belongings.

    • Fraud can happen in different ways, such as online scams, identity theft, or fake products.

    • For example, if someone pretends t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer your thought process of dealing any situation asked. Remember that you cannot be pro and that is why you get trained on a process. Add this to your answer as well
Are these interview questions helpful?

Top trending discussions

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Interview Tips & Stories
6d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about American Express?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are the types of derivatives?
  • Ans. 

    Derivatives are financial instruments that derive their value from an underlying asset or security.

    • Types of derivatives include futures, options, swaps, and forwards.

    • Futures are contracts to buy or sell an asset at a predetermined price and date.

    • Options give the buyer the right, but not the obligation, to buy or sell an asset at a predetermined price and date.

    • Swaps involve exchanging cash flows based on different finan...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare on Derviatives and structure of funds.

I appeared for an interview in Jan 2017.

Interview Questionnaire 

3 Questions

  • Q1. 1. Why do you want to join Citi?
  • Ans. 

    I want to join Citi because of its global presence, strong reputation, and opportunities for growth.

    • Citi is a global company with a presence in over 100 countries, which provides an opportunity to work with diverse teams and gain international exposure.

    • Citi has a strong reputation in the financial industry, known for its expertise and innovative solutions.

    • Citi offers excellent career development opportunities, includin...

  • Answered by AI
  • Q2. 2. Why do you want a career in banking? And not consulting or finance?
  • Ans. 

    I am interested in a career in banking because of the opportunities for growth, the dynamic nature of the industry, and my passion for financial analysis.

    • Opportunities for growth: Banking offers a wide range of career paths and opportunities for advancement. I am excited about the potential to develop my skills and progress within the industry.

    • Dynamic nature of the industry: Banking is constantly evolving, with new tec...

  • Answered by AI
  • Q3. 3. How has the Indian Economy performed in the past 2 years?
  • Ans. 

    The Indian economy has experienced mixed performance in the past 2 years.

    • GDP growth rate has fluctuated

    • Demonetization and GST implementation impacted the economy

    • Unemployment rate has been a concern

    • Inflation has remained relatively low

    • Foreign direct investment has increased

    • Agricultural sector faced challenges due to weather conditions

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume had gotten shortlisted for the profile of an Analyst. This was the first stage.

Round: Group Discussion
Duration: 20 minutes

College Name: Lady Shri Ram College

Interview Preparation Tips

Round: Test
Experience: There were 25 MCQs and 2 case studies (one was guesstimate and other was a strategy case).

Round: Other Interview
Experience: We had 4 rounds of interviews, each lasting for about 15 minutes. In each one, they asked something from the resume and some puzzles, probability questions and this was again because I told them I like Maths. Last one was telephonic and they asked me about my family background.

General Tips: Be yourself. Prepare everything from your resume. Take a good sleep before the interview. Don't pretend to be over-smart and DO NOT argue with them.
Skills: Puzzle solving skills, Probability
College Name: IIT KANPUR

American Express Interview FAQs

How many rounds are there in American Express Fraud Analyst interview?
American Express interview process usually has 2-3 rounds. The most common rounds in the American Express interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for American Express Fraud Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express. The most common topics and skills that interviewers at American Express expect are Analytical, Internet Research, Customer Service, Fraud Detection and Investigation.
What are the top questions asked in American Express Fraud Analyst interview?

Some of the top questions asked at the American Express Fraud Analyst interview -

  1. What is the difference between customer service and customer Suppor...read more
  2. What does fraud mean if you have to explain to explain it to a 12-year ...read more
  3. What is the importance of soft skills in customer dealing busine...read more

Tell us how to improve this page.

Overall Interview Experience Rating

3/5

based on 7 interview experiences

Difficulty level

Easy 25%
Moderate 50%
Hard 25%

Duration

Less than 2 weeks 67%
2-4 weeks 33%
View more

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American Express Fraud Analyst Salary
based on 153 salaries
₹5.2 L/yr - ₹11.4 L/yr
77% more than the average Fraud Analyst Salary in India
View more details

American Express Fraud Analyst Reviews and Ratings

based on 25 reviews

4.1/5

Rating in categories

3.9

Skill development

4.3

Work-life balance

4.3

Salary

3.9

Job security

4.0

Company culture

3.4

Promotions

4.1

Work satisfaction

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