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American Express

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based on 3.1k Reviews

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Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

About
Reviews
3.1k
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21.1k
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American Express Fraud Analyst Reviews

Updated 23 Nov, 2024

Overall Rating

4.2/5

based on 23 reviews

Rating distribution

5

17 (73.9%)

4

2 (8.7%)

3

0 (0%)

2

1 (4.3%)

1

3 (13.0%)

Category Ratings

4.3

Job security

4.2

Salary

4.2

Work-life balance

4.1

Company culture

4.1

Skill development

4.0

Work satisfaction

3.7

Promotions

What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

63% employees reported

Flexible timing

42% employees reported

No travel

77% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

5 reviews

4.2

Rated by Men

15 reviews

American Express is rated 4.2 out of 5 stars on AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

American Express is rated 4.2 out of 5 stars on AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

23 reviews found

Sort by: Popular

Fraud Analyst in Gurgaon / Gurugram

Full Time

·

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2024

Likes

Work Culture, the cafeteria, more avenues to learn n work on projects with other departments

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Internal promotions take a long time. Pay increments are slow.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Full Time

·

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Apr 2024

Likes

Awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

For now nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about American Express

View All

a senior software engineer

Interview and Hiring Process

Hi folks, Can someone let me know about the hiring process of AmEx? Like, how much time does it take after the last interview to get a response from HR? Also, do they inform if we haven’t cleared the interview or is it obvious? I have been contactin... read more

Got a question about American Express?

Ask anonymously on communities.

Fraud Analyst in Noida

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Apr 2024

Likes

good food

Dislikes

pathetic work place

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Fraud Analyst in New Delhi

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2023

Likes

Efficient Transport. Tech concierge is quite good. Free lunch and other similar perks. Work life balance is excellent (it's bad for the night shift folks tho) Peace of mind when it comes to job security, as Amex has a good brand value in the market

Salary - Good
Skill development - Excellent
Job security - Good
Work-life balance - Excellent

Dislikes

Amex is no longer the fun place it used to be. Politics is rampant. You got to keep tripping people over to stay 'relevant' and visbile, because promotions are extremely slow. I've seen people hold the same entry level job for over a decade despite them bein good employees who def can do a fine job. There's too much focus on excruciating numbers and targets (in the customer service dept) that often come in the way of effective customer servicing, where you gotta sacrifice things just to achieve their targets. If we keep at it, how is amex any different from other banks? Amex could be so much better! For starters, they need sensible 'targets' and relax a bit. And maybe work on helping us attain mental health. Emails don't help. We need actual plans and monetary support....Read More

Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2023

Likes

Excellent people great work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

If you get highlighted once , there is no going back

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read American Express Fraud Analyst Reviews based on locations

4.6

Gurgaon / Gurugram

(18)

Fraud Analyst in New Delhi

Full Time

·

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Dec 2023

Likes

Money

Salary - Excellent
Job security - Excellent

Dislikes

Promotion of undeserving people

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Full Time

·

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Mar 2023

Likes

Love the backing of leadership at American Express and employe friendly culture and policies. Blue Box Rocks

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I Can’t think of anything

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about American Express.

Fraud Analyst in Gurgaon / Gurugram

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Sep 2023

Likes

Job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everyone and everything is good

Discover interview dos and don'ts from real experiences

Fraud Analyst in Gurgaon / Gurugram

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Apr 2023

Likes

Freshers can get good salary

Dislikes

So much politics and biased behaviour

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Contractual

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2023

Likes

Office culture of the company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing ..........

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Full Time

·

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Feb 2023

Likes

Excellent job. Great work and culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing nothing nothing nothing nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Fraud Analyst in Gurgaon / Gurugram

Credit Risk Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Aug 2022

Likes

Work Environment, pay benefits and the way they back their colleagues

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

everything at amex was great i didnt find any thing to dislike about them

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Fraud Analyst in Gurgaon / Gurugram

Fraud Detection Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 20 Apr 2022

Likes

Absolutely nothing. Working there felt like you are turning into a robot. Any moment my brain would burst open with all the pressure. It's unbelievable metrics, you are hiring humans be a little reasonable.

Dislikes

The process needs to be designed well, hire more people if you think that there's going to so much volume. Please treat your employees like humans, let them breathe after calls and if they are being abused let them be a little more firm and harsh to the people who are abusing them, at the end we are all customers.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Stress.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

Job security and work culture is amazing.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to be disliked

Fraud Analyst in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

The kind of support they are offering in this difficult time is unheard of !

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Fixed shifts and offs, not a single extra minute in office after shift.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Fast Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Sep 2021

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Na Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jun 2021

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work days: Rotational Shift (Strict Timings)

Fraud Analyst in Gurgaon / Gurugram

Contractual

·

Coustomer Service Representative Department

4.0

posted on 05 Apr 2024

Overall Rating

Good

Fraud Analyst in Gurgaon cyber city

Fraud Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2020

Likes

Good work environment

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary increment is slow and hardwork is not well paid off. Salary increment is always low inspite Of working hard. Less opportunity to learn and grow

Salary - Bad
Promotions - Poor

Work Details

It’s a great experience to work with Amex

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Fraud Analyst in Gurgaon / Gurugram

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Nov 2019

Likes

Management is good

Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Sop

Work Details

Fraud analyst

Work timings: Strict Timings

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More about working at American Express

#4 Best Large Company - 2022

#1 Best Large Financial Services Company - 2022

#18 Best Large Company - 2021

HQ - New York City,New York, United States
Financial Services
10k-50k Employees (India)
Retail

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 63% of e...mployees reported the working days at American Express as Monday to Friday. 58% employees reported the work timings at American Express as Strict timing. Read more

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American Express Fraud Analyst Reviews

American Express Office Photos

+5

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American Express Fraud Analyst Salary

based on 154 salaries

₹3.8 L/yr - ₹12 L/yr

81% more than the average Fraud Analyst Salary in India

View more details

Employee Benefits for American Express Fraud Analyst

Office cab/shuttle

2 total responses

Health insurance

2 total responses

Office gym

2 total responses

Child care facility

1 total response

+3 more benefits

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