BPO+ Costumer Service Interview Questions and Answers

Syllabus questions only MCQ type

• Q1. What's is diodes
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• Q2. What's is the pn junction
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• Q3. Why to the working of zener diodes
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• Q1. What is your name
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• Q2. Education fo the your
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• Q3. Skill releted questions
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कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

• Q1. What is your name
  Add Answer
• Q2. What experience so you have
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1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

• Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?
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• Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?
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• Q1. Why you want this job..?
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• Q2. Have much time for this work..?
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Syllabus questions only MCQ type

• Q1. What's is diodes
  View Answers (1)
• Q2. What's is the pn junction
  View Answers (1)
• Q3. Why to the working of zener diodes
  View Answers (1)

• Q1. What is your name
  Add Answer
• Q2. Education fo the your
  Add Answer
• Q3. Skill releted questions
  Add Answer

कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Aptitude test take by the hr

• Q1. Technical questions form hr
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• Q2. Why should we hire you Introduction
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• Q3. What do you known about teleperfomance
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• Q4. How do you handle coustomer
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• Q1. Why should we hire you
  Add Answer

The final round is very easy

Eg of any coustomer taken came is complent so I will first study him / her case and after I will give answer to him / her