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based on 26.9k Reviews

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Concentrix Corporation Costumer Service Interview Questions and Answers

Updated 11 Jun 2023

Concentrix Corporation Costumer Service Interview Experiences

1 interview found

Costumer Service Interview Questions & Answers

user image Anonymous

posted on 11 Jun 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was quite good and easy

Round 3 - Assignment 

A little bit lengthy but overall okay

Round 4 - HR 

(2 Questions)

  • Q1. Introduce yourself self
  • Ans. Why you want to join us
    • Answered Anonymously
    Add your answer
  • Q2. What are your experience
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Teleperformance user image Anonymous

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Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Jun 2017

Interview Questionnaire 

1 Question

  • Q1. About yourself
    • View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 
Round 2 - Group Discussion 

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

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    • Add your answer

Interview Preparation Tips

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Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself your current CTC and expectation
    • Add your answer
  • Q2. Tell about yourself your current CTC
    • Add your answer
  • Q3. Tell about your work profile
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Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for work but job is not secure

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Teleperformance user image Anonymous

posted on 5 May 2020

I applied via Recruitment Consultant and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

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Interview Preparation Tips

Interview preparation tips for other job seekers - Active listner.
No nervousness
Listen the question wait, think and then answer it properly by framing the sentence correctly. Speak slowly in telephonic rounds.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Nov 2020

I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is customer service ?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat,...

    • Answered by AI
    View 1 more answer
  • Q2. Why according to you is a BPO
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress to gain trust and command respect
Things you should never Say in a job interview like
Negative about a previous jobs and employs. I don't know. Unprofessional language. It's on my resume give and select real life examples
More about working at Concentrix Corporation
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Costumer Service interview?
Concentrix Corporation interview process usually has 4 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, Aptitude Test and Assignment.

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Concentrix Corporation Costumer Service Interview Process

based on 2 interviews

Interview experience

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Concentrix Corporation Costumer Service Salary
based on 29 salaries
₹1.7 L/yr - ₹5.1 L/yr
15% more than the average Costumer Service Salary in India
View more details

Concentrix Corporation Costumer Service Reviews and Ratings

based on 6 reviews

3.8/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

3.4

Salary

4.0

Job security

3.4

Company culture

3.2

Promotions

3.1

Work satisfaction

Explore 6 Reviews and Ratings
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