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3.8

based on 25.9k Reviews

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Concentrix Corporation Costumer Support Interview Questions and Answers

Updated 5 Oct 2024

Concentrix Corporation Costumer Support Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Apna Jobs and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Assignment 

It was simple English test

Round 2 - Typing Test 

(5 Questions)

  • Q1. You have SDE background why you want to apply for this job?
  • Q2. Sell me a watch
  • Ans. 

    Our watch is a stylish and reliable accessory that complements any outfit.

    • Our watch features a sleek design that is perfect for both casual and formal occasions.

    • It is made with high-quality materials to ensure durability and longevity.

    • The watch is water-resistant, making it suitable for everyday wear.

    • With its accurate timekeeping and easy-to-read display, our watch is a practical and fashionable choice.

    • Available in a v...

  • Answered by AI
  • Q3. Are you ok with rotational shifts
  • Q4. Do you have any other plan for next 3-4months
  • Q5. Tell me why u r a good match for this job
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Operation 

(1 Question)

  • Q1. Managerial Question

Costumer Support Interview Questions Asked at Other Companies

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Q1. What a person called if he knows two languages
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Q2. What is your selary expectation
asked in Amazon
Q3. What are the need to customer and want
asked in Ipsos
Q4. How can you sell a product
asked in Amazon
Q5. How nutrition imp to kids

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. Firstly thank you for giving me this opportunity to introduce myself and my name ayan and i live in old delhi and as for as my qualification background consult I have done my schooling from np boys sn sec school and now im doing pursuing graduation as for as my family background consult there are six member in my family including me and my parent thats it.
  • Answered Anonymously
  • Q2. What's your memorable day
  • Ans. 

    My memorable day was when I went on a hiking trip with my friends.

    • I went on a hiking trip with my friends

    • We explored a beautiful trail in the mountains

    • We reached the summit and enjoyed breathtaking views

    • We had a picnic and shared laughter and stories

    • It was a day filled with adventure and bonding

  • Answered by AI
  • Q3. Why we should hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have extensive experience in customer support roles, where I have honed my communication skills and ability to handle difficult situations.

    • I am empathetic and patient, which allows me to understand and address customer concerns effectively.

    • I am a quick learner and adapt easily to new technologies and systems.

    • ...

  • Answered by AI
  • Q4. Why do you join to this organization
  • Ans. 

    I joined this organization because of its strong reputation and commitment to customer satisfaction.

    • The organization has a proven track record of providing excellent customer support.

    • I was impressed by the positive reviews and feedback from current and former employees.

    • The company's mission aligns with my own values and goals.

    • I believe in the products and services offered by the organization and want to contribute to t...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Case Study 

Eg of any coustomer taken came is complent so I will first study him / her case and after I will give answer to him / her

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is your name
  • Q2. What experience so you have

Interview Preparation Tips

Interview preparation tips for other job seekers - I have a best experience and I have to relocate the place.

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction,skills,qualification,personal interview,hr round interview

Interview Preparation Tips

Interview preparation tips for other job seekers - I have sincerely work in our company plg conduct interview as early as possible and early send me offer letter.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Telephonic Call 

(2 Questions)

  • Q1. Why you want this job..?
  • Ans. 

    I am passionate about helping people and providing excellent customer service.

    • I enjoy problem-solving and finding solutions to customer issues.

    • I have strong communication skills and enjoy interacting with people.

    • I am detail-oriented and strive to provide the best possible support to customers.

    • I am motivated by the opportunity to make a positive impact on customers' experiences.

  • Answered by AI
  • Q2. Have much time for this work..?

Interview Preparation Tips

Topics to prepare for Teleperformance Costumer Support interview:
  • Telephone Handling
Interview preparation tips for other job seekers - If want job
Thene you take a job
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. Firstly thank you for giving me this opportunity to introduce myself and my name ayan and i live in old delhi and as for as my qualification background consult I have done my schooling from np boys sn sec school and now im doing pursuing graduation as for as my family background consult there are six member in my family including me and my parent thats it.
  • Answered Anonymously
  • Q2. What's your memorable day
  • Ans. 

    My memorable day was when I went on a hiking trip with my friends.

    • I went on a hiking trip with my friends

    • We explored a beautiful trail in the mountains

    • We reached the summit and enjoyed breathtaking views

    • We had a picnic and shared laughter and stories

    • It was a day filled with adventure and bonding

  • Answered by AI
  • Q3. Why we should hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have extensive experience in customer support roles, where I have honed my communication skills and ability to handle difficult situations.

    • I am empathetic and patient, which allows me to understand and address customer concerns effectively.

    • I am a quick learner and adapt easily to new technologies and systems.

    • ...

  • Answered by AI
  • Q4. Why do you join to this organization
  • Ans. 

    I joined this organization because of its strong reputation and commitment to customer satisfaction.

    • The organization has a proven track record of providing excellent customer support.

    • I was impressed by the positive reviews and feedback from current and former employees.

    • The company's mission aligns with my own values and goals.

    • I believe in the products and services offered by the organization and want to contribute to t...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Syllabus questions only MCQ type

Round 2 - Technical 

(3 Questions)

  • Q1. What's is diodes
  • Ans. 

    Diodes are electronic components that allow current to flow in one direction only.

    • Diodes are used to convert AC to DC in power supplies

    • They are also used in signal processing and logic circuits

    • Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)

  • Answered by AI
  • Q2. What's is the pn junction
  • Ans. 

    A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.

    • It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).

    • The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.

    • When a vo...

  • Answered by AI
  • Q3. Why to the working of zener diodes
  • Ans. 

    Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.

    • Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.

    • They are commonly used in voltage regulator circuits to maintain a stable voltage output.

    • Zener diodes have a sharp breakdown voltage, making them useful for prote...

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What is your name
  • Q2. Education fo the your
  • Q3. Skill releted questions
Round 4 - Case Study 

कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Interview Preparation Tips

Topics to prepare for Foundever Costumer Service interview:
  • Diploma electronics engineering
  • C language
Interview preparation tips for other job seekers - सर third time interview देत आहे काही चुकी झाले असेल तर माफ करा आणि स्टेप पण चुकली असेल कदाचित

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Costumer Support interview?
Concentrix Corporation interview process usually has 1-2 rounds. The most common rounds in the Concentrix Corporation interview process are Assignment and Typing Test.

Tell us how to improve this page.

Concentrix Corporation Costumer Support Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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Concentrix Corporation Costumer Support Salary
based on 28 salaries
₹1.5 L/yr - ₹4 L/yr
11% more than the average Costumer Support Salary in India
View more details

Concentrix Corporation Costumer Support Reviews and Ratings

based on 6 reviews

4.4/5

Rating in categories

3.1

Skill development

4.2

Work-life balance

2.8

Salary

4.0

Job security

3.9

Company culture

2.7

Promotions

3.8

Work satisfaction

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