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Teleperformance Costumer Support Interview Questions and Answers

Updated 19 Jan 2025

Teleperformance Costumer Support Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Telephonic Call 

(2 Questions)

  • Q1. Why you want this job..?
  • Ans. 

    I am passionate about helping people and providing excellent customer service.

    • I enjoy problem-solving and finding solutions to customer issues.

    • I have strong communication skills and enjoy interacting with people.

    • I am detail-oriented and strive to provide the best possible support to customers.

    • I am motivated by the opportunity to make a positive impact on customers' experiences.

  • Answered by AI
  • Q2. Have much time for this work..?

Interview Preparation Tips

Topics to prepare for Teleperformance Costumer Support interview:
  • Telephone Handling
Interview preparation tips for other job seekers - If want job
Thene you take a job

Costumer Support Interview Questions Asked at Other Companies

asked in Amazon
Q1. What a person called if he knows two languages
asked in BuyUcoin
Q2. What is your selary expectation
asked in Amazon
Q3. What are the need to customer and want
asked in Ipsos
Q4. How can you sell a product
asked in Amazon
Q5. How nutrition imp to kids
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction Family background About the company.
  • Q2. Education details Accomodation convience.
Round 2 - Aptitude Test 

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. They'll ask you about your work experience in brief and your CTC if you are experienced.
  • Q2. If you are fresher then they'll ask about yourself, studies and they you want to start your career with them.
Round 2 - Operation 

(2 Questions)

  • Q1. Manager will ask about yourself, your experience if any and majorly they will focus on your communication skills and proficiency in English.
  • Q2. Manager will ask you to write a paragraph on any topic of your choice so that they can check your grammar.

Interview Preparation Tips

Interview preparation tips for other job seekers - I had terrible experience there. Nothing is organised there. They took whole day to conduct interview if not satisfied then they'll call you next day and again waste your whole day. as I didn't find the HR and other staff cooperative. They were full of attitude. The HR who took my interview was very egoistic. Her name initials are K.S. They only want candidates to agree with their terms only. The environment was quite toxic. I was called for interview next day again as I was not shortlisted first day, then they let me wait for 6 hours and then called me for manager round. The manager was very unprofessional and rude who asked me very stupid questions, then told me that I was rejected. Fresher can join them as they want to start a career and may agree with given salary.

Teleperformance interview questions for designations

 Costumer Service

 (1)

 Tech Support

 (2)

 Customer Support Executive

 (79)

 Technical Support Executive

 (41)

 Customer Support Associate

 (29)

 Technical Support Engineer

 (9)

 Technical Support Associate

 (7)

 Seller Support Executive

 (3)

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How you see yourself in next 5 years ??
  • Q2. So what is your dream job ??
  • Q3. Why costumer support??

Interview Preparation Tips

Interview preparation tips for other job seekers - Basicaly everyone checks how confident you are don't hasaite if some thing went wrong just go and ask if I am wrong then what is the right answer that will show a positive attitude

Interview questions from similar companies

I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. About my self?
  • Q2. They asked about ma work experiences n future planning

Interview Preparation Tips

Round: HR Interview
Experience: It was good .they just check my abilities and communication.and team handling

Round: Technical + HR Interview
Experience: I explained about ma work experiences and they like ma exposure.

Interview Questionnaire 

1 Question

  • Q1. TDS related questions

Interview Preparation Tips

Round: Test
Experience: Aptitude, reasoning, maths and English grammer

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your previous job experience
  • Q2. How did u send your lockdown
  • Q3. Tell me about yourself

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Costumer Support interview?
Teleperformance interview process usually has 1-2 rounds. The most common rounds in the Teleperformance interview process are HR, Coding Test and Telephonic Call.
What are the top questions asked in Teleperformance Costumer Support interview?

Some of the top questions asked at the Teleperformance Costumer Support interview -

  1. Manager will ask you to write a paragraph on any topic of your choice so that t...read more
  2. Education details Accomodation convien...read more

Tell us how to improve this page.

Teleperformance Costumer Support Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
View more

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Teleperformance Costumer Support Salary
based on 44 salaries
₹1.5 L/yr - ₹4.5 L/yr
At par with the average Costumer Support Salary in India
View more details

Teleperformance Costumer Support Reviews and Ratings

based on 21 reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.9

Salary

3.6

Job security

4.1

Company culture

3.3

Promotions

4.0

Work satisfaction

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