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Teleperformance Costumer Service Interview Questions and Answers

Updated 20 May 2024

Teleperformance Costumer Service Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude test take by the hr

Round 2 - Technical 

(4 Questions)

  • Q1. Technical questions form hr
  • Q2. Why should we hire you Introduction
  • Q3. What do you known about teleperfomance
  • Ans. 

    Teleperformance is a global leader in customer experience management.

    • Teleperformance is a multinational company specializing in customer service outsourcing.

    • They provide services such as customer care, technical support, and sales.

    • Teleperformance operates in over 80 countries and has a large workforce of customer service professionals.

    • The company is known for its focus on delivering high-quality customer experiences.

    • Te...

  • Answered by AI
  • Q4. How do you handle coustomer
  • Ans. 

    I handle customers with patience, empathy, and a focus on resolving their issues efficiently.

    • Listen actively to understand the customer's concerns

    • Show empathy and understanding towards the customer's situation

    • Offer solutions or alternatives to address the customer's needs

    • Follow up to ensure the customer's satisfaction

    • Maintain a positive attitude and professional demeanor throughout the interaction

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Why should we hire you
Round 4 - Coding Test 

The final round is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your abilities and skills

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
  • Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
  • Q3. Tell why you left your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do You know about SHIKSHA ?
  • Q2. What reminds you to think of your mother everytime you eat

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself and work history
  • Q2. Why did you leave those companies
  • Q3. Grammar test and simple topics to speak on a minute

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

Interview Questionnaire 

1 Question

  • Q1. Tell us about your work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How do you find yourself fit for this Job role ?
  • Q2. What are your salary expectations ?

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be very good with communication, especially for languages you are selected for. Also keep in mind that salary negotiations are pretty much pointless if you are a fresher.
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance Costumer Service interview?
Teleperformance interview process usually has 4 rounds. The most common rounds in the Teleperformance interview process are Technical, Aptitude Test and Coding Test.
What are the top questions asked in Teleperformance Costumer Service interview?

Some of the top questions asked at the Teleperformance Costumer Service interview -

  1. What do you known about teleperfoma...read more
  2. How do you handle cousto...read more

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Teleperformance Costumer Service Interview Process

based on 4 interviews

Interview experience

3.8
  
Good
View more
Teleperformance Costumer Service Salary
based on 55 salaries
₹1.4 L/yr - ₹3.6 L/yr
7% less than the average Costumer Service Salary in India
View more details

Teleperformance Costumer Service Reviews and Ratings

based on 29 reviews

4.3/5

Rating in categories

4.0

Skill development

4.1

Work-life balance

3.7

Salary

4.1

Job security

4.2

Company culture

3.5

Promotions

4.0

Work satisfaction

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