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based on 30.3k Reviews

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Teleperformance Costumer Service Interview Questions and Answers

Updated 20 May 2024

Teleperformance Costumer Service Interview Experiences

1 interview found

Costumer Service Interview Questions & Answers

user image Anonymous

posted on 20 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude test take by the hr

Round 2 - Technical 

(4 Questions)

  • Q1. Technical questions form hr
    • Add your answer
  • Q2. Why should we hire you Introduction
    • Add your answer
  • Q3. What do you known about teleperfomance
  • Ans. 

    Teleperformance is a global leader in customer experience management.

    • Teleperformance is a multinational company specializing in customer service outsourcing.

    • They provide services such as customer care, technical support, and sales.

    • Teleperformance operates in over 80 countries and has a large workforce of customer service professionals.

    • The company is known for its focus on delivering high-quality customer experiences.

    • Te...

    • Answered by AI
    Add your answer
  • Q4. How do you handle coustomer
  • Ans. 

    I handle customers with patience, empathy, and a focus on resolving their issues efficiently.

    • Listen actively to understand the customer's concerns

    • Show empathy and understanding towards the customer's situation

    • Offer solutions or alternatives to address the customer's needs

    • Follow up to ensure the customer's satisfaction

    • Maintain a positive attitude and professional demeanor throughout the interaction

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Why should we hire you
    • Add your answer
Round 4 - Coding Test 

The final round is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your abilities and skills

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Oct 2018

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

    • Answered by AI
    Add your answer
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Aug 2017

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Apr 2021

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about myself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and concise

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 25 Jan 2021

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding work experience and family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To join concentrix first you have to clear Amcat test which is an aptitude based multiple choice questions test then according to voice or non voice profile you need to clear the versant round and lastly one final round of client or Manager round.

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 11 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Salary expectations
    • Add your answer
  • Q2. As per my experience and knowledge I have to earn more then current package.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 20 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Information about company, company owner, writing business emails, telephonic interview, the way we should greet customers, having patience and confidence
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare thoroughly.. Even if you don't know any answer still don't keep quiet... Just tell something you know also confidence is an important matter

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 May 2021

I applied via Recruitment Consultant and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Costumer Service interview?
Teleperformance interview process usually has 4 rounds. The most common rounds in the Teleperformance interview process are Technical, Aptitude Test and Coding Test.
What are the top questions asked in Teleperformance Costumer Service interview?

Some of the top questions asked at the Teleperformance Costumer Service interview -

  1. What do you known about teleperfoma...read more
  2. How do you handle cousto...read more

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Teleperformance Costumer Service Salary
based on 54 salaries
₹1.4 L/yr - ₹3.6 L/yr
10% less than the average Costumer Service Salary in India
View more details

Teleperformance Costumer Service Reviews and Ratings

based on 31 reviews

4.3/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.6

Salary

3.9

Job security

4.1

Company culture

3.4

Promotions

3.9

Work satisfaction

Explore 31 Reviews and Ratings
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