5 Teleperformance Costumer Service Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Costumer Service Interview Experiences

1 interview found

Costumer Service Interview Questions & Answers

Anonymous

posted on 20 May 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Aptitude Test

Aptitude test take by the hr

Round 2 - Technical

(4 Questions)

Q1. Technical questions form hr

Add your answer

Q2. Why should we hire you Introduction

Add your answer

Q3. What do you known about teleperfomance

Ans.

Teleperformance is a global leader in customer experience management.

Teleperformance is a multinational company specializing in customer service outsourcing.
They provide services such as customer care, technical support, and sales.
Teleperformance operates in over 80 countries and has a large workforce of customer service professionals.
The company is known for its focus on delivering high-quality customer experiences.
Te...

Answered by AI

Add your answer

Q4. How do you handle coustomer

Ans.

I handle customers with patience, empathy, and a focus on resolving their issues efficiently.

Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to address the customer's needs
Follow up to ensure the customer's satisfaction
Maintain a positive attitude and professional demeanor throughout the interaction

Answered by AI

Add your answer

Round 3 - Technical

(1 Question)

Q1. Why should we hire you

Add your answer

Round 4 - Coding Test

The final round is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your abilities and skills

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Concentrix Corporation

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Some basics maths, reassoning question and grammer.

Round 3 - HR

(1 Question)

Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

Add your answer

Q2. Privious job related questions?

Add your answer

Q3. Typing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 2 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Customer Service Associate Interview Questions & Answers

Infosys

Anonymous

posted on 25 Jan 2021

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About me and the general knowledge questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

Customer Service Associate Interview Questions & Answers

Tech Mahindra

kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.

Add your answer

Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.

Add your answer

Q3. Tell why you left your last company?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

Customer Service Associate Interview Questions & Answers

Wipro

Anonymous

posted on 19 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. What do You know about SHIKSHA ?

Add your answer

Q2. What reminds you to think of your mother everytime you eat

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

Customer Service Associate Interview Questions & Answers

Tech Mahindra

posted on 29 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about yourself and work history

Add your answer

Q2. Why did you leave those companies

Add your answer

Q3. Grammar test and simple topics to speak on a minute

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 8 May 2021

Interview Questionnaire

1 Question

Q1. Tell us about your work experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well

Customer Service Associate Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 10 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. How do you find yourself fit for this Job role ?

Add your answer

Q2. What are your salary expectations ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be very good with communication, especially for languages you are selected for. Also keep in mind that salary negotiations are pretty much pointless if you are a fresher.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Costumer Service interview?

Teleperformance interview process usually has 4 rounds. The most common rounds in the Teleperformance interview process are Technical, Aptitude Test and Coding Test.

What are the top questions asked in Teleperformance Costumer Service interview?

Some of the top questions asked at the Teleperformance Costumer Service interview -

What do you known about teleperfoma...read more
How do you handle cousto...read more

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Teleperformance Interviews By Designations

Interview Questions for Popular Designations

Teleperformance Costumer Service Interview Process

based on 4 interviews

Interview experience

3.8

Good

Tech Mahindra Costumer Service Interview Questions

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3.8

• 1 Interview

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2 Interviews

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2 Interviews

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2 Interviews

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1 Interview

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Teleperformance Costumer Service Salary

based on 55 salaries

₹1.4 L/yr - ₹3.6 L/yr

7% less than the average Costumer Service Salary in India

View more details

Teleperformance Salaries in India

Customer Care Executive 6.4k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 6.2k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 6.1k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 3.4k salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 2.9k salaries	₹0 L/yr - ₹0 L/yr