100+ BPO+ Interview Questions & Answers | Complete Prep Guide 2025

Top BPO+ Interview Questions and Answers

Q1. Tell me about business process outsourcing?
asked in Customer Care Executive interview
View answer (1)
Q2. Difference between Customer support and BPO?
asked in Customer Service Executive interview
View answer (1)
Q3. What is your typing speed on desktop
asked in Data Entry Operator interview
View answer (1)

View all 7 questions

BPO+ Interview Experiences

Popular Designations

42 interviews found

BPO Executive Interview Questions & Answers

Anonymous

posted on 23 Feb 2022

Round 1 - Group Discussion

Pro Tip by AmbitionBox:

Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.

View all GD tips

Round 2 - Aptitude Test

A test designed tu detergent a persons ability in a particular skill or field of knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - A highly organized and hard working in dividual loking for a responsibilitie position to gain practical expression

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?

View answer (4)

Tally Calling Interview Questions & Answers

Anonymous

posted on 23 Jul 2021

Interview Questionnaire

3 Questions

Q1. Introduce yourself

Add your answer

Q2. Last birthday celebration

Add your answer

Q3. After 5 year see your position

Add your answer

Tally Calling Interview Questions asked at other Companies

Q1. What is Market? How will you talk to the front Sai?

View answer (1)

BPO+ Interview Questions and Answers for Freshers

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 22 Jul 2021

I appeared for an interview in Jun 2021.

Interview Questionnaire

5 Questions

Q1. What's your daily routine?

Add your answer

Q2. Tell me about your experience?

Add your answer

Q3. Speak on any Historical Building.

Ans.

Taj Mahal - A white marble mausoleum in Agra, India

Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal
Considered as one of the Seven Wonders of the World
Construction took over 20 years to complete
Inscribed with Quranic verses and intricate floral designs
Attracts millions of tourists every year

Answered by AI

Add your answer

Q4. Why do you want to join BPO?

Add your answer

Q5. Difference between Customer support and BPO?

Ans.

Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

BPO includes a wide range of services like customer support, technical support, sales, etc.
Customer support is specifically focused on addressing customer queries and concerns.
BPO may involve outsourcing services to other countries for cost-effectiveness.
Customer support may be provided through various ch...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

Telecalling Executive Interview Questions & Answers

Anonymous

posted on 21 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself . Why we hire you? What is bpo ? Why you join our company . What is your salary expectation.

Add your answer

Interview Preparation Tips

Topics to prepare for BPO+ Telecalling Executive interview:

English Language

Interview preparation tips for other job seekers - Talk with confidence they notice your talking style the way you explain

Telecalling Executive Interview Questions asked at other Companies

Q1. Which accounting platforms have you worked on? Which one do you prefer the most?

View answer (3)

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 22 Aug 2021

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. About My self,Eduction,past Experience, Expected salary and previous salary

Add your answer

Q2. When they recruiting offer Letter send to me

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's compatible interview tqs

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

B.P.O Interview Questions & Answers

Anonymous

posted on 22 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Why you prefer?

Add your answer

Q2. How will you handle your customer

Ans.

I will handle my customer with empathy, active listening, and prompt resolution of their concerns.

Listen actively to understand their concerns
Show empathy and understanding towards their situation
Provide prompt resolution to their issues
Maintain a positive and professional attitude throughout the interaction

Answered by AI

Add your answer

Q3. Non voice and voice

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold dont be over confident answer your questions slow and sturdy

B.P.O Interview Questions asked at other Companies

Q1. What about BPO and it's use ?

View answer (2)

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 5 May 2021

Interview Questionnaire

1 Question

Q1. Why should i choose you

View 1 more answer

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

Business Analyst Interview Questions & Answers

Anonymous

posted on 22 Jul 2021

I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. What is the main purpose of doing job..?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Gud at interview

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more

View answer (9)

Team Manager Interview Questions & Answers

posted on 24 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

REASONING AND LOGICAL THINKING

Round 3 - One-on-one

(1 Question)

Q1. Questions based on your experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - After basics with HR, apptittude test and the final round is one on one

Team Manager Interview Questions asked at other Companies

Q1. To maintain SIEM solution which are the daily activities that you will perform?

View answer (4)

Legal Advisor Interview Questions & Answers

Anonymous

posted on 18 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

Pro Tip by AmbitionBox:

Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.

View all GD tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Basically if we work in a phone banking service the main point it first come first service to the customers. Satisfy them according to their needs listen to the customers carefully. Be gentle be a good listener etc.
Thankyou

Legal Advisor Interview Questions asked at other Companies

Q1. cheaking of plan sheet how sucsses in week.

View answer (1)

Top trending discussions

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about BPO+?

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BPO+ Interview FAQs

How many rounds are there in BPO+ interview?

BPO+ interview process usually has 2-3 rounds. The most common rounds in the BPO+ interview process are HR, Resume Shortlist and Aptitude Test.

How to prepare for BPO+ interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BPO+. The most common topics and skills that interviewers at BPO+ expect are Customer Service, customer support, Telecalling, bpo and voice process.

What are the top questions asked in BPO+ interview?

Some of the top questions asked at the BPO+ interview -

Tell me about business process outsourci...read more
How will you handle your custom...read more
Difference between Customer support and B...read more

How long is the BPO+ interview process?

The duration of BPO+ interview process can vary, but typically it takes about less than 2 weeks to complete.

Customer Care Executive 107 salaries	₹1 L/yr - ₹5 L/yr
Customer Service Executive 62 salaries	₹1.1 L/yr - ₹4.2 L/yr
Telecaller 55 salaries	₹1 L/yr - ₹4 L/yr
Team Lead 46 salaries	₹1.5 L/yr - ₹6 L/yr
BPO Executive 43 salaries	₹1.1 L/yr - ₹3.2 L/yr

BPO+ Interview Questions, Process, and Tips

Top BPO+ Interview Questions and Answers

BPO+ Interview Experiences

42 interviews found

Interview Preparation Tips

BPO Executive Interview Questions asked at other Companies

Interview Questionnaire

3 Questions

Tally Calling Interview Questions asked at other Companies

Interview Questionnaire

5 Questions

Interview Preparation Tips

Customer Service Executive Interview Questions asked at other Companies

(1 Question)

Interview Preparation Tips

Telecalling Executive Interview Questions asked at other Companies

Interview Questionnaire

2 Questions

Interview Preparation Tips

Customer Care Executive Interview Questions asked at other Companies

Interview Questionnaire

3 Questions

Interview Preparation Tips

B.P.O Interview Questions asked at other Companies

Interview Questionnaire

1 Question

Customer Service Executive Interview Questions asked at other Companies

Interview Questionnaire

1 Question

Interview Preparation Tips

Business Analyst Interview Questions asked at other Companies

(1 Question)

Interview Preparation Tips

Team Manager Interview Questions asked at other Companies

Interview Preparation Tips

Legal Advisor Interview Questions asked at other Companies

BPO+ Interview FAQs

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