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BPO+ Interview Questions, Process, and Tips

Updated 18 Dec 2024

Top BPO+ Interview Questions and Answers

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BPO+ Interview Experiences

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42 interviews found

Interview Questions & Answers

user image Anonymous

posted on 30 Jul 2022

I applied via Company Website and was interviewed in Jun 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell mea little bit about introduction 2 what are your hobbieas 3 why do we hire you or how are you the right candiate for this job
  • Ans. My self laxmi shivappa chintamani i am from jath i am 22years old. I did my graduation bca from shivaji university . I belong nuclear family .my strength are i am self motivated and hard working.disciplined person.my short term goal is to get a job in a reputed in a companey and mynlong term goal is to achive a good position where i acn build my carrer and help the organation to My hobbies are reading dancing acting
  • Answered Anonymously
Round 3 - Case Study 

Background to the inaide event
Subject bachground
2: The inside event
Detection of the abuse
Organizationeal response
3:Motivations subject
Assessment by first hand witnesses

Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself 2:what are your strengths? 3:what are your wekkness? 4:what are your hobbies? 5:what do you know about our companey?
  • Ans. My self laxmi shivappa chintamani i am from jath.l am 22 year old.i have bca complected. My strength is self motivatied and hard working My hobbies are listing music rading acting
  • Answered Anonymously
  • Q2. 1:Tell me about your self 2:Why are you the best person for the job? 3:why do you want this job? 4:what is your greateat strength?
  • Ans. My self laxmi shivappa chintamani I am from jath . I have bca complected from shivaji universty. I belong nuclear family. I am confident that i can bring this type of success to this position. Talk about speific examplea how you can help this companey achive their goals and highligt any relevant transferrable skills that will make you stand out as right candidate. Communication skills.leadership skills
  • Answered Anonymously
Round 5 - One-on-one 

(1 Question)

  • Q1. 1:Tell me about your self 2:what is your greateat your weakness? 3:what are your goals? 4:what motivates you to do good job?
  • Ans. My self laxmi shivappa chintamani. i am 22 years old girl. I have complceted bca shivaji univercaty. My father is shopkeeper and my mother is house wife. Self-critical Lacking experience Negative self talk
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Create to your position
Learn how to listen
Focus on body language

Advisor Interview Questions & Answers

user image Anonymous

posted on 1 May 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself ? Where did you job before and what resion for leave ?
  • Q2. What are you family background your

Interview Preparation Tips

Interview preparation tips for other job seekers - Friend consultant internet

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market
View answer (3)
BPO+ Interview Questions and Answers for Freshers
illustration image
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. How do you know that company
  • Q2. Why should hire you
  • Q3. Why interest to non voiceprocess role
  • Q4. How many interviews attend in few years
  • Q5. Tell me about yourself

Interview Preparation Tips

Topics to prepare for BPO+ Non Voice Process Associate interview:
  • c
  • Tallyprime
  • MS Office
Interview preparation tips for other job seekers - Acquires knowledge gain skills

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Internshala and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Assignment 

I had to do a assignment in which i had to make a video towards the explaining the company product

Round 3 - HR 

(4 Questions)

  • Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer
  • Q2. Why did i choose this profession
  • Q3. Because bpo makes my communication skills better
  • Q4. Why do you choose bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident when you attended you interview

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

BPO+ interview questions for popular designations

 Customer Care Executive

 (7)

 BPO Executive

 (2)

 Customer Service Executive

 (2)

 Non Voice Process Associate

 (2)

 Sales

 (1)

 Data Analyst

 (1)

 Team Manager

 (1)

 Business Analyst

 (1)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How do you that company they ask very simple questions

Interview Preparation Tips

Topics to prepare for BPO+ Non Voice Process Associate interview:
  • Java, tally ,ms office
Interview preparation tips for other job seekers - Acquires knowledge and gain skills

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

Interview Questions & Answers

user image Anonymous

posted on 6 Aug 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Do you have sales experience?
Round 3 - Aptitude Test 

Grammar, vocabulary, math, personality

Round 4 - HR 

(1 Question)

  • Q1. Will you give your 100% to the company?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Shortcut keys, company introduction

Round 3 - HR 

(1 Question)

  • Q1. Self introduction, denials action, difficult question

Interview Preparation Tips

Interview preparation tips for other job seekers - Improvement in my knowledge and Money problem in my life
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General reasoning questions, if you are strong in mathematical calculations upto 10th standard then it is so easy to you.

Round 3 - HR 

(6 Questions)

  • Q1. Tell me about your self?
  • Q2. Tell me about your previous company and your job role ( for experienced condidate only) ?
  • Q3. Where you want to see yourself after 5 years in this company
  • Q4. How was your last Sunday?
  • Q5. Why we hire you ?
  • Q6. What's your salary expectation?

Interview Preparation Tips

Topics to prepare for BPO+ Marketing & Business Development Executive interview:
  • Spoken English
  • Field knowledge
Interview preparation tips for other job seekers - Be prepared first. English language is must. Job role is very easy to do but at the time of interview,the interviewers are behaves very rudely in IT sector.

Marketing & Business Development Executive Interview Questions asked at other Companies

Q1. What is bpo according to you
View answer (1)

I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell about your profile
  • Ans. I am Supriya I stay in ambernath I have completed Hsc apart of a some basic knowledge computer ms-cit tally ERP and I like to do coking and drawing and I am fresher
  • Answered Anonymously
  • Q2. What are your salary expectations
  • Q3. Tell about this company
  • Ans. This company is international company and have to learn this company and bpo is the business processing outsourcing company
  • Answered Anonymously
  • Q4. Why we hire you in this company
  • Ans. I am capable for this job I am very quickly learner and I will try my best for this company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - I am do job for any company I will do my best and I will learn for this job and i fallow company rules and regulations and I will progress my self

Back Office Executive Interview Questions asked at other Companies

Q1. Which tools or software do you use to streamline processes and tasks?
View answer (2)

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General topics asked by the hr self introduction,

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction, language known read and write
  • Q2. Practical, voice test checking communication
Round 4 - HR 

(1 Question)

  • Q1. Why we had to select you , sir I would never delay work given

Interview Preparation Tips

Topics to prepare for BPO+ Customer Relationship Manager interview:
  • Quality Control
  • Business Development
Interview preparation tips for other job seekers - Self introduction, and thought I am a fresher, I would work hard to acquire my skills,

Customer Relationship Manager Interview Questions asked at other Companies

Q1. What are the values of IKEA, which value aligns with you the most, and which values do you prefer to follow?
View answer (1)
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BPO+ Interview FAQs

How many rounds are there in BPO+ interview?
BPO+ interview process usually has 2-3 rounds. The most common rounds in the BPO+ interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for BPO+ interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BPO+. The most common topics and skills that interviewers at BPO+ expect are Customer Service, customer support, Telecalling, bpo and voice process.
What are the top questions asked in BPO+ interview?

Some of the top questions asked at the BPO+ interview -

  1. Tell me about business process outsourci...read more
  2. How will you handle your custom...read more
  3. Difference between Customer support and B...read more
How long is the BPO+ interview process?

The duration of BPO+ interview process can vary, but typically it takes about less than 2 weeks to complete.

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BPO+ Interview Process

based on 30 interviews

Interview experience

3.8
  
Good
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4.1/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.8

Salary

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Job security

4.1

Company culture

3.8

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4.0

Work satisfaction

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