BPO+ Non Voice Executive Interview Questions and Answers

Q1. Tell me about your self
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Q2. Talk 2 minutes on a topic
Ans. 
The importance of effective communication in customer support
• Effective communication builds trust with customers

• Clear and concise communication helps in resolving issues quickly

• Active listening is key to understanding customer needs

• Empathy and patience are important in customer interactions
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Q1. Verbal reasoning
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Q2. Few questions should be answered in English proficiency
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Q1. Few questions related to voice and non voice process
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Q2. If experienced few questions subject to past employment role
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Pannel round with some communication skills and english pronounciation etc

Q1. Few questions related to voice and non voice or speak something on a topic for 2 min
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Q2. Salary discussion and nyt shift comfort
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Q1. Self Introduction
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Q2. Most memorable day
Ans. 
My most memorable day was when I graduated from college.
• Graduating with honors

• Celebrating with family and friends

• Feeling proud of my accomplishments
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Pronunciation, typing, Email

Q1. What's that in your hand?
Ans. 
It's a pen.
• It's a black pen with a silver clip.

• I use it for taking notes during interviews.

• It has a comfortable grip for writing.
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Q1. Chatting with AI
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Mathematics and Comprehension

Q1. Hello! How do you do?
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Q2. How good are you in your workspace?
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Q1. Can you mail us your documents for verification?
Ans. 
Yes, I can mail my documents for verification.
• I am able to mail my documents for verification.

• I will ensure all necessary documents are included in the mail.

• I can provide tracking information if needed.
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Q1. Can you tell me about yourself to me and the team as well?
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It Was informative and sensitive so I cannot share it, as per the HIPPA regulations . 🙏

It was a fun activity. And I still feel proud to have been a part of the entire team's success in winning that round.

I apologize for not sharing those details.

Q1. This too shall pass
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Q1. Depends on our resume and self introduction.
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Q2. Self introduction
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Q3. Previous company position related
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Q4. Why you left that company
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Maths related and typing test

Q1. Related to previous company
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Q1. Basic professional questions
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Q1. Experience related questions
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Q1. What is your day
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Q2. Tell me about yourself
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Q1. Self Introduction
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Q2. Who is your role model and why ?
Ans. 
My role model is my mother because of her resilience, compassion, and work ethic.
• My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.

• She is also the most compassionate person I know, always putting others' needs before her own.

• Her strong work ethic has taught me the importance of hard work and dedication in achieving success.
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Grammar and Personality Development

Q1. Self Introduction
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Q2. What is favourite destination ?
Ans. 
My favourite destination is the serene beaches of Maldives.
• Maldives is known for its crystal clear waters and white sandy beaches

• The overwater bungalows in Maldives offer a luxurious and relaxing experience

• Activities such as snorkeling, diving, and sunset cruises are popular in Maldives
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Q1. Introduction, reason for leaving previous organization, expected CTC, comfortable with rotational night shifts?
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Q1. Previous work experience, Family Background, why you want to work in BPO?
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Q2. Comfortable with shift timings
Ans. 
Yes, I am comfortable with shift timings and have experience working in different shifts.
• I have previous experience working in different shifts

• I am flexible with my schedule and can easily adapt to different timings

• I understand the importance of meeting work requirements and deadlines, regardless of the shift timing
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Q1. Amazon Assessment
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