BPO+ Non Voice Executive Interview Questions and Answers

Q1. Tell me about yourself and past experience thats it easy to get job
Add your answer

Q1. Where do you see yourself in 5 years?
Add your answer
Q2. Why are you looking for a change?
Add your answer
Q3. What is your family background?
Add your answer
Q4. What are your salary expectations?
Add your answer
Q5. What are your strengths and weaknesses?
Add your answer
Q6. Why should we hire you?
Add your answer
Q7. Share details of your previous job.
Add your answer
Q8. Tell me about yourself.
Add your answer

It can always vary just don't stammer while speaking.

Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.
Add your answer

They talk about your personal or professional life and share some basics things about their organisation

Q1. Basically they ask about your yourself
Add your answer
Q2. What’s your aim or Dreams for a life
Add your answer
Q3. Why do you want to join our organisation
Add your answer

Q1. Can you rearrange the sentences on basic given parts of sentences?
Ans. 
Yes, I can rearrange the sentences on basic given parts of sentences.
• I have experience in rearranging sentences to improve clarity and coherence.

• I can identify the subject, verb, and object in a sentence and rearrange them accordingly.

• For example, 'The dog chased the cat' can be rearranged as 'The cat was chased by the dog'.
Answered by AI
View 1 more answer
Q2. Can you repeat sentences you hear?
Ans. 
Yes, I can repeat sentences I hear.
• As a Customer Service Executive, it is important to actively listen to customers and understand their concerns.

• Repeating sentences helps in clarifying any misunderstandings and ensures accurate communication.

• For example, if a customer says, 'I have not received my order yet,' I can repeat it as 'You have not received your order yet. Is that correct?'
Answered by AI
View 1 more answer
Q3. Can you repeat paragraph you hear in brief?
Ans. 
Yes, I can repeat a paragraph I hear in brief.
• I have good listening skills and can summarize information accurately.

• I can ask clarifying questions to ensure I understand the main points.

• For example, if a customer is explaining an issue with their product, I can repeat the problem back to them to confirm I have it right.
Answered by AI
View 1 more answer
Q4. Can you answer common sense questions?
Ans. 
Yes, I can answer common sense questions.
• Yes, I have the ability to answer common sense questions.

• I can use my knowledge and logical thinking to provide accurate answers.

• I have experience in handling customer queries and providing solutions.

• I can provide examples to support my answers if needed.
Answered by AI
View 1 more answer

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer service executive with a passion for providing exceptional service.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Proven ability to handle difficult customers and resolve issues

• Proficient in using customer service software and tools

• Received multiple positive customer feedback and recognition

• Implemented new customer service str...read more
Answered by AI
Add your answer
Q2. Are you comfortable to work in BPO? Why you want to join this company?
Ans. 
Yes, I am comfortable working in a BPO and I want to join this company because of its reputation and growth opportunities.
• I have prior experience working in a BPO and I am familiar with the work environment and processes.

• I enjoy interacting with customers and providing them with excellent service, which aligns with the role of a Customer Service Executive in a BPO.

• I have researched about this company and I am impressed...read more
Answered by AI
Add your answer
Q3. Tell me some basics about process you are about to hire.
Ans. 
The process we are hiring for is a customer service executive role.
• The role involves providing assistance and support to customers.

• Responsibilities include answering customer inquiries, resolving complaints, and processing orders.

• Excellent communication and problem-solving skills are required.

• Experience in handling customer interactions and using customer service software is preferred.

• The candidate should be able to wo...read more
Answered by AI
Add your answer