Advisor

30+ Advisor Interview Questions and Answers

Updated 2 Nov 2024

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Q1. What knowledge do you have about market? What is the status of current market

Ans.

The market refers to the overall activity of buying and selling goods and services. The current market status varies depending on the industry and region.

  • The market can be divided into different sectors such as stock market, real estate market, and commodity market.

  • The current market status is influenced by various factors such as economic conditions, political events, and consumer behavior.

  • For example, the stock market may be performing well due to positive earnings reports ...read more

Q2. Will you able to do this because there will be lot of difficulties and some annoying people whom u will be dealing with.

Ans.

Yes, I am confident in my ability to handle difficulties and deal with annoying people.

  • I have experience in managing challenging situations and difficult individuals.

  • I am skilled in conflict resolution and maintaining professionalism in stressful situations.

  • I have a strong ability to remain calm and composed, even when faced with challenging circumstances.

  • I believe in effective communication and active listening to address concerns and resolve conflicts.

  • I have successfully de...read more

Advisor Interview Questions and Answers for Freshers

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Q3. What do you understand by customer service

Ans.

Customer service is the assistance and support provided to customers before, during, and after a purchase.

  • Customer service involves addressing customer needs and concerns

  • It includes providing information about products or services

  • It also involves resolving customer complaints and issues

  • Good customer service can lead to customer loyalty and positive reviews

  • Examples include answering phone calls, responding to emails, and providing in-person assistance

Q4. How handle customer when he is agrasive

Ans.

Stay calm and listen actively. Try to understand the root cause of their aggression and offer solutions.

  • Remain calm and composed

  • Listen actively and empathetically

  • Avoid arguing or getting defensive

  • Try to understand the root cause of their aggression

  • Offer solutions to resolve the issue

  • If necessary, involve a supervisor or manager

  • Ensure the safety of yourself and others

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Q5. Sell me something which is present in the room

Ans.

A vintage painting

  • The painting is an exquisite piece of art

  • It depicts a serene landscape with vibrant colors

  • The brushstrokes are skillfully done, showcasing the artist's talent

  • The painting adds a touch of elegance and sophistication to the room

Q6. What is customer care What is customer service What is customer satisfaction

Ans.

Customer care is the provision of assistance and support to customers before, during, and after a purchase.

  • Customer care involves addressing customer concerns and needs

  • It includes providing information about products or services

  • Customer care can be provided through various channels such as phone, email, or chat

  • Customer care is important for building customer loyalty and retention

  • Customer care can also involve handling complaints and resolving issues to ensure customer satisfa...read more

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Q7. What is E commerce and how does it work?

Ans.

E-commerce is the buying and selling of goods and services online.

  • E-commerce allows businesses to reach a wider audience and sell products 24/7.

  • Customers can browse and purchase products from anywhere with an internet connection.

  • Payment and shipping are typically handled electronically.

  • Examples of e-commerce platforms include Amazon, eBay, and Shopify.

Q8. How would you advise a person with 10lakh capital with age of 554

Ans.

Invest in a diversified portfolio with a mix of low-risk and high-risk investments.

  • Consider investing in fixed deposits or bonds for low-risk returns.

  • Allocate a portion of the capital towards equity mutual funds or stocks for higher returns.

  • Consult with a financial advisor to create a personalized investment plan.

  • Keep in mind the individual's risk tolerance and investment goals.

  • Regularly review and rebalance the portfolio to ensure it aligns with the individual's changing nee...read more

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Q9. How do you see the growth of insurance coverage in India

Ans.

Insurance coverage in India is expected to grow steadily due to increasing awareness and government initiatives.

  • The insurance penetration rate in India is still low, leaving room for growth

  • The government's Ayushman Bharat scheme aims to provide health insurance to millions of low-income families

  • Insurance companies are expanding their reach through digital channels and partnerships with banks and other institutions

  • The COVID-19 pandemic has highlighted the importance of insuran...read more

Q10. How to account if payment of expenses is more than a amount accrued?

Ans.

If expenses exceed accrued amount, adjust the accounts by debiting expenses and crediting accrued expenses.

  • Debit the expenses account to reflect the actual amount paid

  • Credit the accrued expenses account to reduce the amount accrued

  • The difference between the payment and the accrued amount will be recorded as an expense in the income statement

  • Adjust the accounts to ensure accurate financial reporting

Q11. What is accounting cycle P2p cycle Fixed asset process flow Chart of accouts Journal entries

Ans.

The accounting cycle is the process of recording, summarizing, and analyzing financial transactions of a business.

  • The accounting cycle typically includes steps such as journalizing transactions, posting to the general ledger, preparing trial balances, adjusting entries, preparing financial statements, and closing entries.

  • P2P cycle refers to the procure-to-pay process, which involves purchasing goods or services, receiving them, approving invoices, and making payments.

  • Fixed as...read more

Q12. What is the benefits of digital marketing in insurance companies

Ans.

Digital marketing in insurance companies can help increase brand awareness, reach a wider audience, generate leads, and improve customer engagement.

  • Increased brand awareness through targeted online advertising

  • Ability to reach a wider audience through social media platforms and search engine optimization

  • Generation of leads through email marketing campaigns and online forms

  • Improved customer engagement through personalized content and interactive tools

  • Cost-effective compared to ...read more

Q13. If a child drops an expensive item , you as a staff , what will you do

Ans.

I would calmly assess the situation, ensure the child is safe, and then address the damage or replacement of the item.

  • Ensure the child is not hurt and provide any necessary assistance

  • Assess the damage to the item and determine if it can be repaired

  • If the item is beyond repair, discuss the situation with the child's parents and offer to replace the item if necessary

Q14. What is your experience in Share market?

Ans.

I have been actively investing in the share market for the past 5 years.

  • I have experience in both long-term and short-term investments.

  • I have invested in various sectors such as technology, healthcare, and finance.

  • I have also studied technical analysis and use it to make informed investment decisions.

  • I have had both successful and unsuccessful investments, which has taught me valuable lessons.

  • I keep up-to-date with market news and trends to make informed investment decisions.

Q15. What is your understanding of Catastrophe Modelling?

Ans.

Catastrophe modelling is the process of using mathematical models to estimate the potential losses from natural disasters.

  • It involves analyzing data on historical events and using that data to create models that can predict the likelihood and severity of future events.

  • These models are used by insurance companies, governments, and other organizations to assess risk and plan for potential disasters.

  • Examples of catastrophes that can be modelled include hurricanes, earthquakes, f...read more

Q16. How best farmers can be prepared for weather variability

Ans.

Farmers can be prepared for weather variability by implementing diverse farming practices, utilizing technology for weather forecasting, and having insurance coverage.

  • Implement diverse farming practices such as crop rotation and intercropping to reduce the impact of weather variability.

  • Utilize technology for weather forecasting to stay informed about upcoming weather patterns and plan accordingly.

  • Have insurance coverage for crops to mitigate financial losses in case of extrem...read more

Q17. Why there is poor adaptive capacity for the farmers

Ans.

Farmers have poor adaptive capacity due to lack of resources, knowledge, infrastructure, and support.

  • Limited access to technology and information

  • Lack of financial resources for investments in adaptive measures

  • Inadequate infrastructure for irrigation, storage, and transportation

  • Limited government support and extension services

  • Climate change impacts affecting traditional farming practices

Q18. What is Asset under construction

Ans.

Asset under construction refers to assets that are being constructed or developed but are not yet completed and ready for use.

  • Assets under construction are not yet in use and are still being developed or built.

  • These assets are typically recorded as a separate category on the balance sheet until they are completed and ready for use.

  • Examples include buildings, machinery, and infrastructure projects that are still in the process of being constructed.

Q19. What is your biggest achievement? How will yoi handle customer queries

Ans.

My biggest achievement is successfully leading a team to exceed sales targets by 30% in one quarter.

  • I will handle customer queries by actively listening to their concerns and providing personalized solutions.

  • I will ensure prompt responses to customer queries through various communication channels such as phone, email, and live chat.

  • I will escalate complex queries to the appropriate department or manager for resolution.

  • I will follow up with customers to ensure their queries ha...read more

Q20. What is life cycle of asset

Ans.

The life cycle of an asset refers to the stages it goes through from acquisition to disposal.

  • Acquisition: The asset is obtained and put into use.

  • Utilization: The asset is used for its intended purpose.

  • Maintenance: Regular maintenance and repairs are performed to ensure optimal performance.

  • Depreciation: The asset loses value over time due to wear and tear.

  • Disposal: The asset is either sold, scrapped, or otherwise disposed of.

  • Examples: A car being purchased, driven, maintained,...read more

Q21. Difference between depreciation and amortization

Ans.

Depreciation is for tangible assets like buildings and machinery, while amortization is for intangible assets like patents and copyrights.

  • Depreciation is the allocation of the cost of tangible assets over their useful life.

  • Amortization is the allocation of the cost of intangible assets over their useful life.

  • Depreciation is typically used for assets like buildings, machinery, and vehicles.

  • Amortization is typically used for assets like patents, copyrights, and trademarks.

Q22. Describe types of the importance about customer service in Financial Aid.

Ans.

Customer service in Financial Aid is crucial for providing accurate information, resolving issues, building trust, and ensuring student satisfaction.

  • Ensuring accurate and timely information is provided to students regarding financial aid options and requirements

  • Resolving any issues or concerns that students may have in a prompt and efficient manner

  • Building trust and credibility with students by demonstrating empathy, professionalism, and transparency

  • Ensuring student satisfact...read more

Q23. Current status and future of indian seed industry .

Ans.

Indian seed industry is growing rapidly with the adoption of new technologies and government initiatives.

  • The Indian seed industry is expected to reach a market size of USD 7.8 billion by 2025.

  • The government has launched several initiatives like the National Seed Project and the Pradhan Mantri Fasal Bima Yojana to support the growth of the industry.

  • The adoption of new technologies like biotechnology and genetic engineering is helping in the development of high-yielding and dis...read more

Q24. How to do true up of expenses in our books

Ans.

Trueing up expenses involves reconciling actual expenses with recorded expenses in the books.

  • Review all expenses recorded in the books

  • Compare them with actual expenses incurred

  • Make adjustments for any discrepancies found

  • Ensure all expenses are accurately reflected in the books

  • Document the true-up process for future reference

Q25. What do you know about mutual funds

Ans.

Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.

  • Mutual funds are managed by professional fund managers

  • Investors can buy and sell mutual fund shares at the end of each trading day

  • Mutual funds offer diversification and liquidity

  • There are different types of mutual funds, such as equity funds, bond funds, and money market funds

  • Mutual funds charge fees, such as expense ratios an...read more

Q26. What is Asset revaluation

Ans.

Asset revaluation is the process of adjusting the value of assets on a company's balance sheet to reflect their current market value.

  • Asset revaluation is typically done to ensure that the assets are not carried on the balance sheet at a value that is significantly different from their current market value.

  • Revaluation can result in an increase or decrease in the value of assets, which can impact the company's financial statements.

  • Examples of assets that may be revalued include...read more

Q27. what is visual merchandising?

Ans.

Visual merchandising is the practice of creating visually appealing displays and layouts to attract customers and promote sales.

  • It involves arranging products, signage, and decor in a way that is visually appealing and encourages customers to make purchases.

  • Visual merchandising can include elements such as window displays, product placement, lighting, color schemes, and overall store layout.

  • The goal of visual merchandising is to create an immersive and engaging shopping exper...read more

Q28. Why Retail?

Ans.

I chose retail because of its dynamic nature and the opportunity to interact with diverse customers.

  • I enjoy the fast-paced environment of retail and the constant challenges it presents.

  • Retail allows me to utilize my interpersonal skills and build relationships with customers.

  • I find satisfaction in helping customers find the products they need and providing excellent service.

  • Retail offers opportunities for growth and advancement, allowing me to develop my career.

  • Examples: Work...read more

Q29. What do you know about Financial Aid?

Ans.

Financial Aid refers to monetary assistance provided to students to help cover the cost of education.

  • Financial Aid can come in the form of scholarships, grants, loans, or work-study programs.

  • It is typically awarded based on financial need, academic performance, or other criteria set by the institution.

  • FAFSA (Free Application for Federal Student Aid) is a common form used to apply for financial aid in the United States.

Q30. Check ur experience and communication

Ans.

I have over 5 years of experience in advising clients on financial matters and possess excellent communication skills.

  • Experience: Over 5 years in financial advising

  • Communication: Excellent communication skills

  • Client interaction: Regularly interact with clients to provide financial advice

  • Problem-solving: Ability to analyze complex financial situations and provide solutions

  • Feedback: Seek feedback from clients to improve services

Q31. What do you know about wtw?

Ans.

WTW is a global company providing risk management and insurance brokerage services.

  • WTW stands for Willis Towers Watson.

  • It is a leading global advisory, broking, and solutions company.

  • They help clients turn risk into a path for growth.

  • WTW operates in over 140 countries.

  • Services include insurance brokerage, reinsurance, and consulting.

Q32. Advantages of e-commerce and disadvantages

Ans.

E-commerce offers convenience and accessibility, but also poses security risks and lacks personal touch.

  • Advantages: 24/7 availability, global reach, cost-effective, easy to compare prices, convenient for customers

  • Disadvantages: security risks, lack of personal touch, potential for fraud, shipping delays, reliance on technology

  • Example: Amazon, Alibaba, eBay

  • Example: Cyber attacks, phishing scams, identity theft

  • Example: Difficulty in returning products, inability to physically i...read more

Q33. What is your CTC expectations?

Ans.

My CTC expectations are based on my experience, skills, and the market standards.

  • My CTC expectations are in line with my experience and skills.

  • I have researched the market standards for similar roles in the industry.

  • I am open to negotiation based on the overall compensation package offered.

Q34. How you will handle pressure

Ans.

I handle pressure by staying organized, prioritizing tasks, and maintaining a positive mindset.

  • I stay organized by creating to-do lists and setting deadlines for myself.

  • I prioritize tasks by identifying the most important and urgent ones first.

  • I maintain a positive mindset by practicing stress-management techniques such as deep breathing and taking short breaks.

  • I communicate effectively with my team and seek support when needed.

  • I adapt to changing situations and remain flexib...read more

Q35. Will you able to sell policies

Ans.

Yes, I have the skills and experience to sell policies effectively.

  • I have a strong background in sales and customer service.

  • I am knowledgeable about different types of insurance policies and their benefits.

  • I have a proven track record of meeting sales targets and exceeding customer expectations.

  • I am skilled in building relationships with clients and understanding their insurance needs.

  • I am confident in my ability to explain policy details and answer any questions or concerns....read more

Q36. Culture of the company

Ans.

Our company culture is focused on collaboration, innovation, and work-life balance.

  • We prioritize teamwork and encourage open communication

  • We value creativity and encourage employees to share their ideas

  • We promote a healthy work-life balance through flexible schedules and wellness programs

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