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BPO+ Customer Relationship Manager Interview Questions and Answers

Updated 29 Sep 2022

BPO+ Customer Relationship Manager Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General topics asked by the hr self introduction,

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction, language known read and write
  • Q2. Practical, voice test checking communication
Round 4 - HR 

(1 Question)

  • Q1. Why we had to select you , sir I would never delay work given

Interview Preparation Tips

Topics to prepare for BPO+ Customer Relationship Manager interview:
  • Quality Control
  • Business Development
Interview preparation tips for other job seekers - Self introduction, and thought I am a fresher, I would work hard to acquire my skills,

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What do you know about ecommerce?
  • Ans. 

    Ecommerce refers to buying and selling of goods and services online.

    • Ecommerce platforms include Amazon, eBay, and Shopify.

    • Customers can make purchases using credit/debit cards, PayPal, or other payment methods.

    • Ecommerce has revolutionized the retail industry by providing convenience and accessibility to customers.

    • Ecommerce also includes services such as online banking, online ticket booking, and online food delivery.

    • Ec...

  • Answered by AI
  • Q2. What are the benefits of using ecommerce services rather than going to shopping/markets in person?
  • Ans. 

    Ecommerce services offer convenience, variety, and cost savings compared to shopping in person.

    • Ecommerce allows for shopping from anywhere at any time

    • Online stores offer a wider variety of products and brands

    • Ecommerce often offers lower prices and discounts

    • No need to physically travel to stores and deal with crowds and parking

    • Ecommerce allows for easy comparison shopping

    • Delivery options make it easy to receive purchase...

  • Answered by AI
  • Q3. Why did you left your previous company?
  • Q4. What are your goals?
  • Q5. Tell me about yourself.
  • Q6. How long will you work here?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hey guys, hope you are all doing well.
If you're reading this, it means you are in search of a job, be it your passion or regarding your situations.

After joining in this company, I realised one thing. Happiness doesn't comes with the increase in your CTC nor even in the extra benefits. It always lies in the work that you love to do. Never ever feel inferior, or depressed by thinking what others are actually thinking about you (especially your current position in life). But remember, it's not them who make you happier. It is you.

So, when you're going to give an interview, just be hopeful and confident. During the interview process, just make sure your seating position is comfortable. Then take a deep breath and relax your facial muscles. Then understand the question clearly that are asked by the interviewer, and then speak out without fumbling. There's no need to hurry up like you're a superfast express, just stay calm and speak out clearly.

That's it, it shows your compassion and confidence, which might end up in taking the offer that you're willing to.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  I was asked my experience in Last Employment and difference between Customer service and customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say,

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts and sentence formation skills. Dont worry, ba...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with your sentences, share your experiences in this field. Have a positive mindset. Once, you are on call with HR. Don't act as if it's a question and answer session, I did this in my first interview lol..Converse with them, ask them valid questions (it shows your interest in this job). And yeah, it's not that difficult. You can pass this interview. All the very best!!

I applied via Indeed and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about your career and education?
  • Q2. Why do you want to shift and work in jaipur?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy just a piece of cake

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your qualification
  • Q2. What is your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfortable and confident . Listen carefully first and then answer each and every question

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About myself and why I want this job and any work experience .
  • Q2. I tell about myself as a I am a fresher and want to work to learn something skills as it is a renowned company for work with them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident what you say true and honest
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving the interview and focus on employers need

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. General questions like your schedule, responsibilities , role of your previous profile.
  • Q2. How did you spend your last day?
  • Q3. Explain an accident.
  • Ans. 

    A car collided with a truck on the highway.

    • The accident occurred on the highway.

    • A car and a truck were involved in the collision.

    • There may have been injuries or damage to the vehicles.

    • Emergency services may have been called to the scene.

    • The cause of the accident may be under investigation.

  • Answered by AI
  • Q4. Why did you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient and never interrupt interviewer, don't fumble in between the conversation because if you do they will stop you right away.

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
  • Q2. About yourself (if you are a fresher)
  • Q3. Expected salary
  • Q4. Comfortable in working with rotational shifts? (If any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

BPO+ Interview FAQs

How many rounds are there in BPO+ Customer Relationship Manager interview?
BPO+ interview process usually has 4 rounds. The most common rounds in the BPO+ interview process are HR, Resume Shortlist and Aptitude Test.

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BPO+ Customer Relationship Manager Salary
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₹1.2 L/yr - ₹2.2 L/yr
63% less than the average Customer Relationship Manager Salary in India
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