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BPO+ Customer Care Executive Interview Questions and Answers
Updated
14 May 2024
7 interviews found
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Anonymous
I applied via Walk-in and was interviewed in Mar 2022.
3 Interview Rounds
1
Group Discussion Round
See basically they want to assess you
So they will be asking you tell something about any social media platform or any destination which you have went recently. Note : they asked me this so i don't know how other company takes the interview.
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Tell me about business process outsourcing? View Answers (1)
3
HR Round (5 Questions)
- Q1. What are your strengths and weaknesses? Add Answer
- Q2. Where do you see yourself in 5 years? Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. What are your qualities? Add Answer
- Q5. How many years you will commit for this company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and don't worry even if you get fail.
Interview experience
Average
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. How to handle the customer anger View Answers (2)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. The very first question is same for all about yourself Second one they want to check communication so they asked questions like how you spend ur last day abhiut...read more Add Answer
3
Aptitude Test Round
Most probably they give you typing test if you clear then may be versant .
4
One-on-one Round (1 Question)
- Q1. This is main round or we can say it is a client or technical round . In this they firstly start with intro then ask about job role , ask about your experience a...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - As I given too many interviews. So my first advise is work on your communication means English speaking.
The second think is there is 70 % english and 30% body language how respectfully actively you response to HR quest .
And last but not least confidence that you crack this interview. All the best.
The second think is there is 70 % english and 30% body language how respectfully actively you response to HR quest .
And last but not least confidence that you crack this interview. All the best.
Interview experience
Poor
Difficulty level
Hard
Duration
2-4 weeks
Result
Not Selected
I applied via Internshala and was interviewed in Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Assignment Round
I had to do a assignment in which i had to make a video towards the explaining the company product
3
HR Round (4 Questions)
- Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer View Answers (1)
- Q2. Why did i choose this profession Add Answer
- Q3. Because bpo makes my communication skills better Add Answer
- Q4. Why do you choose bpo Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please be confident when you attended you interview
BPO+ interview questions for designations
I applied via Naukri.com and was interviewed in Nov 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Case Study Round
Customer satisfaction is most important
Interview Preparation Tips
Topics to prepare for BPO+ Customer Care Executive interview:
Thankyou
- Communication Skills
- Computer
- Comp
Thankyou
Interview Questions
- Q1. Tell me about your self?
Add Answer
- Q2. What is bpo?
View Answers (1)
- Q3. Why aru u join this company?
Add Answer
- Q4. What is your salary expectations?
View Answers (1)
- Q5. And want to know leave
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Thats all it
I applied via Recruitment Consultant and was interviewed in Jul 2021.
Interview Questions
- Q1. About My self,Eduction,past Experience, Expected salary and previous salary
Add Answer
- Q2. When they recruiting offer Letter send to me
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's compatible interview tqs
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about BPO+?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Communication skills Add Answer
- Q2. General questions abt customer handling Add Answer
2
One-on-one Round (2 Questions)
- Q1. General questions Add Answer
- Q2. Abt customer service Add Answer
Rrrbaahubali
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Tell me about your previous company experience? Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Sep 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Why should we hire you View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - First of all improve your English and communicate with people it help to crack your interview
BPO+ Interview FAQs
How many rounds are there in BPO+ Customer Care Executive interview?
BPO+ interview process usually has 2-3 rounds. The most common rounds in the BPO+ interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for BPO+ Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BPO+. The most common topics and skills that interviewers at BPO+ expect are Customer Service, customer support, Back Office, Backend and Bpo Voice.
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People are getting interviews through
based on 6 BPO+ interviews
WalkIn
Job Portal
Recruitment Consultant
50%
33%
17%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Care Executive Interview Questions from Similar Companies
At
par with the average Customer Care Executive Salary in India
View more details
BPO+ Customer Care Executive Reviews and Ratings
based on 8 reviews
Rating in categories
|
Customer Care Executive
106
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Customer Service Executive
54
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
|
Telecaller
52
salaries
| ₹1 L/yr - ₹4 L/yr |
|
Team Lead
44
salaries
| ₹1.5 L/yr - ₹6.8 L/yr |
|
BPO Executive
35
salaries
| ₹1 L/yr - ₹7 L/yr |
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