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BPO+

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4.1

based on 186 Reviews

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BPO+ Customer Care Executive Interview Questions and Answers for Experienced

Updated 14 May 2024

BPO+ Customer Care Executive Interview Experiences for Experienced

4 interviews found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 27 Dec 2022

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Internshala and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

I had to do a assignment in which i had to make a video towards the explaining the company product

Round 3 - HR 

(4 Questions)

  • Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer
    • Add your answer
  • Q2. Why did i choose this profession
    • Add your answer
  • Q3. Because bpo makes my communication skills better
    • Add your answer
  • Q4. Why do you choose bpo
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident when you attended you interview

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 14 May 2022

I applied via Naukri.com and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Customer satisfaction is most important

Interview Preparation Tips

Topics to prepare for BPO+ Customer Care Executive interview:
  • Communication Skills
  • Computer
  • Comp
Interview preparation tips for other job seekers - Pehli baat calling line hame patients rakhna hoga, customer chae.jaise bhi humse baat karte hai ,acha ya bura Lekin hume unse pyar se baat karni hogi or puru koshish karni hogi ki hum customer ki problem ko slove karne ki puri koshish karni hogi taki wo satisfied hoke khus ho jye or hume feedback acha de ,yahi hamari duty hai is calling line me humari
Thankyou

Customer Care Executive Interview Questions Asked at Other Companies for Experienced

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Q2. Advantages and disadvantages of Online shopping
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Q3. What do you know about Call Centre?
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Q4. What if cx didn't get delivered with the products and it's showin ... read more
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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. What is bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party service provider.

    • BPO is a cost-effective way for companies to outsource non-core business activities such as customer service, data entry, and accounting.

    • BPO services are typically provided by companies in countries with lower labor costs, such as India and the Philippines.

    • BPO can help companies focus on t...

    • Answered by AI
    Add your answer
  • Q3. Why aru u join this company?
    • Add your answer
  • Q4. What is your salary expectations?
    • Add your answer
  • Q5. And want to know leave
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thats all it

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 22 Aug 2021

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About My self,Eduction,past Experience, Expected salary and previous salary
    • Add your answer
  • Q2. When they recruiting offer Letter send to me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's compatible interview tqs

BPO+ interview questions for designations

 Non Voice Customer Care Executive

 (1)

 Customer Service Executive

 (2)

 Operations Customer Support Executive

 (1)

 Customer Relationship Manager

 (1)

 Customer Excetive

 (1)

 BPO Executive

 (2)

 Telecalling Executive

 (1)

 Billing Executive

 (1)

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about BPO+?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. Name, location, education and work experience
    • Answered by Shivraj Singh
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 29 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Interviews are easy in concentrix

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to switch
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident that's it and communication should be good

Customer Care Executive Interview Questions & Answers

Teleperformance user image

posted on 9 Jun 2022

I applied via Campus Placement and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something else I am interested in this position teleperformanace
    • Add your answer
  • Q2. Why are you there in this position
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not told this job because I am first time normal question

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
  • Q7. To speak on a topic on current affairs in hindi english bengali
    • Add your answer
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. About myself and my city and to speak on a topic
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Care Executive interview:
  • Current event
Interview preparation tips for other job seekers - Could apply .job security is there if u r honest but salary increment very slow nd growth is there if u please ur manager personally by giving gifts always treating them as they r ur 🙏 nd leaves are not guven properly at the end of year leaves got lapsed .nowadays in this company negativity is more than positivity

Customer Care Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 29 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

50 question of reasoning and aptitude

Interview Preparation Tips

Topics to prepare for TaskUs Customer Care Executive interview:
  • Mental health vs good salary
Interview preparation tips for other job seekers - Why do you have to work here go someplace nice where you are appreciated and you are rewarded for the hard work you do, don't be blind by their colourful interior, the management, they are rotten inside, nobody listens nobody cares. Salary in not the only thing you should go for, it's mental peace you should focus on because it is way more important than a good salary..
More about working at BPO+

BPO+ Interview FAQs

How many rounds are there in BPO+ Customer Care Executive interview for experienced candidates?
BPO+ interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the BPO+ interview process for experienced candidates are Resume Shortlist, Case Study and Assignment.
How to prepare for BPO+ Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BPO+. The most common topics and skills that interviewers at BPO+ expect are Customer Service, customer support and voice support.
What are the top questions asked in BPO+ Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the BPO+ Customer Care Executive interview for experienced candidates -

  1. What is b...read more
  2. Tell me about business process outsourci...read more
  3. When they recruiting offer Letter send to...read more

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BPO+ Interviews By Designations

Interview Questions for Popular Designations

BPO+ Customer Care Executive Interview Process for Experienced

based on 1 interview

Interview experience

2
  
Poor
View more

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BPO+ Customer Care Executive Salary
based on 107 salaries
₹1 L/yr - ₹5 L/yr
5% less than the average Customer Care Executive Salary in India
View more details

BPO+ Customer Care Executive Reviews and Ratings

based on 8 reviews

4.1/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.5

Salary

3.3

Job security

4.0

Company culture

3.4

Promotions

3.6

Work satisfaction

Explore 8 Reviews and Ratings
BPO+ Salaries in India
Customer Care Executive
107 salaries
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₹1 L/yr - ₹5 L/yr

Customer Service Executive
63 salaries
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₹1.1 L/yr - ₹5 L/yr

Telecaller
57 salaries
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₹1 L/yr - ₹4 L/yr

BPO Executive
44 salaries
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₹1.1 L/yr - ₹3.2 L/yr

Team Lead
44 salaries
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₹2 L/yr - ₹6 L/yr

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