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Mphasis Customer Care Executive Interview Questions and Answers
Mphasis Customer Care Executive Interview Experiences
4 interviews found
(2 Questions)
- Q1. About marketing
- Q2. About credit and debit card
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Tell about yourself
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. Talk on one topic given to you
Interview Preparation Tips
What people are saying about Mphasis
I applied via Approached by Company and was interviewed before Feb 2017. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Directly they ask what should be your ctc per annum but the fixed ctc was satisfactory i used to pay rs 6900 per month during 2006 - 2007
- Q2. 3 types of languages pronunciation one in english language , the same words and subject in hindi and the same statements / dialogue / description in local language that was the process of interview and als...
- Ans.
The question asked about pronunciations in English, Hindi, and the local language.
The question required knowledge of pronunciations in different languages.
Candidates were expected to provide examples of words or phrases in each language.
The question aimed to assess language proficiency and adaptability.
Interview Preparation Tips
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service
Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events
General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Mphasis interview questions for designations
Interview questions from similar companies
I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduction.....?
- Q2. Privious job related questions?
- Q3. Typing
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Self introduction
- Q2. How much aware are you with yourself
- Q3. Key skills knowledge about your attitude towards customers
- Q4. How well spoken are you
Interview Preparation Tips
I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How to handel a angry cx ?
- Q2. What u expect from our company
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Just introduction they asked.. They need employees
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self introduction
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Hexaware Technologies
Anonymous
posted on 19 Dec 2021
I was interviewed before Dec 2020.
Interview Questionnaire
1 Question
- Q1. Why you want to join BPO field
Interview Preparation Tips
Mphasis Interview FAQs
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Mphasis Customer Care Executive Interview Process
based on 2 interviews
Interview experience
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Mphasis Customer Care Executive Reviews and Ratings
based on 30 reviews
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Module Lead
2.4k
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