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Mphasis Customer Care Executive Interview Questions and Answers
Updated
6 Jun 2024
4 interviews found
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I applied via Approached by Company and was interviewed before Feb 2017.
5 Interview Rounds
Interview Questions
- Q1. Directly they ask what should be your ctc per annum but the fixed ctc was satisfactory i used to pay rs 6900 per month during 2006 - 2007
Add Answer
- Q2. 3 types of languages pronunciation one in english language , the same words and subject in hindi and the same statements / dialogue / description in local langu...read more
View Answers (1)
Interview Preparation Tips
Round: Resume Shortlist
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service
Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events
General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service
Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events
General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. About marketing Add Answer
- Q2. About credit and debit card Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell about yourself Add Answer
What people are saying about Mphasis
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an application development analyst
1w
Need advice on which company to join
I have offers from HealthAsyst and WellDoc at 13LPA fixed as a .NET FSD.
Also Capgemini and Mphasis offering me 14 LPA (yet to disclose structure)
I'm interviewing with Deloitte and Dentsu for a higher offer.
Please suggest me which company would be best to join for good knowledge growth, stability and moderate work pressure.
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Interview Questions
- Q1. Tell me about yourself
Add Answer
- Q2. Talk on one topic given to you
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared for your interview
Mphasis interview questions for designations
Interview questions from similar companies
Customer Care Executive Interview Questions
Sutherland Global Services
Anonymous
posted on 24 May 2024
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
2 Interview Rounds
1
Assignment Round
First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic
2
One-on-one Round (2 Questions)
- Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication Add Answer
- Q2. All about your resume and what your answer for previous question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be bold they won’t judge you they only check your communication
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Jan 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
2
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
Customer Care Executive Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 15 Feb 2022
I applied via Walk-in
1 Interview Round
1
Technical Round (1 Question)
- Q1. Denail management Medical billing Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Great interview great experience
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Based on general knowledge. Not so difficult.. Some basic math and science and computer related stuff.
3
Typing Test Round (1 Question)
- Q1. 25-30 words per minute speed. Will give some paragraph and u hv to type it without error. Add Answer
4
One-on-one Round (1 Question)
- Q1. Will ask questions related to education and whatever there will be on resume. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Can join for some work experience in customer services in international process.
Vidhya
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in May 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction about yourself Add Answer
- Q2. Work experience Add Answer
2
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's was a terrible experience they make to wait one whole day and they just said your asking high salary package they don't provide 30% hike for experience its totally waste of time and money
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
Mphasis Interview FAQs
How many rounds are there in Mphasis Customer Care Executive interview?
Mphasis interview process usually has 1 rounds. The most common rounds in the Mphasis interview process are HR and One-on-one Round.
How to prepare for Mphasis Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mphasis. The most common topics and skills that interviewers at Mphasis expect are Communication Skills, Insurance, International Voice Process, US Shift and customer care.
What are the top questions asked in Mphasis Customer Care Executive interview?
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Mphasis Interviews By Designations
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Interview Questions for Popular Designations
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People are getting interviews through
based on 2 Mphasis interviews
WalkIn
50%
50% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
22%
more
than the average Customer Care Executive Salary in India
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Mphasis Customer Care Executive Reviews and Ratings
based on 29 reviews
Rating in categories
|
Software Engineer
6.4k
salaries
|  ₹2 L/yr - ₹9.5 L/yr |
|
Senior Software Engineer
5.8k
salaries
| ₹6 L/yr - ₹23 L/yr |
|
Associate Software Engineer
4.6k
salaries
| ₹2 L/yr - ₹7 L/yr |
|
Module Lead
2.5k
salaries
| ₹8.1 L/yr - ₹33 L/yr |
|
Transaction Processing Officer
2.3k
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
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