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NTT Data Information Processing Services Customer Care Executive Interview Questions and Answers

Updated 15 Feb 2022

1 interview found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 15 Feb 2022

I applied via Walk-in

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Denail management Medical billing

Interview Preparation Tips

Interview preparation tips for other job seekers - Great interview great experience

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

2 Interview Rounds

1

Assignment Round

First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic

2

One-on-one Round (2 Questions)

  • Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication
  • Q2. All about your resume and what your answer for previous question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold they won’t judge you they only check your communication
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Tell me any memorable day of your life.
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Work experience
2

HR Round (1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was a terrible experience they make to wait one whole day and they just said your asking high salary package they don't provide 30% hike for experience its totally waste of time and money
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2023.

5 Interview Rounds

1

Group Discussion Round

Helping others , motivating people.

2

One-on-one Round (3 Questions)

  • Q1. Do you know about bpo
  • Q2. Do you know about customer support
  • Q3. Tell me about your daily routine
3

One-on-one Round (1 Question)

  • Q1. How do you get to know about this opportunity
4

Technical Round (1 Question)

  • Q1. Average Typing speed only.
5

Technical Round (1 Question)

  • Q1. General computer questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just have confidence speak clearly
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jan 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. The interviewer first see your CV and ask a question. 1. First thay will ask you about yourself tell something about U 2. And after that they ask your hobby wha...read more
2

One-on-one Round (1 Question)

  • Q1. Something about business process outsourcing

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't tell any lie be confident
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 Not Selected

I applied via Walk-in and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduce your self?
2

Aptitude Test Round

That was moderate level.

Interview Preparation Tips

Interview preparation tips for other job seekers - HR Tanya mam is Really good. If you Go to interview then reference Tanya mam that would help u to take job in this company very easily. Mam behaviour is so much good. My experience is so good.
Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about something
  • Q3. Tell me schooling
  • Q4. Tel me unviersity
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. No questions They were just building the conversation
  • Q2. Eg: How was your new year??
  • Q3. What is your favourite movie and why

Interview Preparation Tips

Interview preparation tips for other job seekers - It was dead easy to crack the interview.
They will ask another BPO
And why did you choose to work in BPO
That's all
Answer wisely just don't say anything about pay , speak only about growth.
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jun 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Explain about your family
  • Q2. What is your aim in life
2

HR Round (1 Question)

  • Q1. Again asking personal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Wait for good opportunity

NTT Data Information Processing Services Interview FAQs

How many rounds are there in NTT Data Information Processing Services Customer Care Executive interview?
NTT Data Information Processing Services interview process usually has 1 rounds. The most common rounds in the NTT Data Information Processing Services interview process are Technical.
How to prepare for NTT Data Information Processing Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NTT Data Information Processing Services. The most common topics and skills that interviewers at NTT Data Information Processing Services expect are Customer Service, Inbound Calls, customer care, customer support and voice process.

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based on 1 NTT Data Information Processing Services interview
WalkIn
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.
36% more than the average Customer Care Executive Salary in India
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NTT Data Information Processing Services Customer Care Executive Reviews and Ratings

based on 9 reviews

3.2/5

Rating in categories

3.2

Skill development

3.3

Work-Life balance

2.5

Salary & Benefits

2.3

Job Security

2.4

Company culture

1.8

Promotions/Appraisal

2.2

Work Satisfaction

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