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Sutherland Global Services Customer Care Executive Interview Questions and Answers for Experienced

Updated 3 Jan 2025

Sutherland Global Services Customer Care Executive Interview Experiences for Experienced

5 interviews found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Work experience
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was a terrible experience they make to wait one whole day and they just said your asking high salary package they don't provide 30% hike for experience its totally waste of time and money
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about something
  • Q3. Tell me schooling
  • Ans. 

    I completed my schooling from XYZ School in my hometown.

    • Attended XYZ School for primary and secondary education

    • Participated in various extracurricular activities like debate club and sports teams

    • Graduated with honors in XYZ year

  • Answered by AI
  • Q4. Tel me unviersity
  • Ans. 

    University is an institution of higher education and research which grants academic degrees in various subjects.

    • Universities offer undergraduate and postgraduate programs in various fields of study.

    • They often have research facilities and libraries for students and faculty.

    • Universities may also offer extracurricular activities and student organizations.

  • Answered by AI

Customer Care Executive Interview Questions Asked at Other Companies for undefined

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Q3. What do you know about Call Centre?
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Q5. 3 types of languages pronunciation one in english language , the ... read more
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Average method of screening

Round 2 - Group Discussion 

General topic with basic knowledge.

Round 3 - One-on-one 

(3 Questions)

  • Q1. Mostly about the resume topics and reasons
  • Q2. If, I had a experience of 1 year at Indian oil corporation. They will ask me about the roles and responsibilities of my job nature.
  • Q3. I just explained as it is.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with your knowledge. That's enough.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic Introduction, Talk about your family background
Round 3 - Assignment 

General knowledge questions were asked in the assignment.

Round 4 - One-on-one 

(1 Question)

  • Q1. Introduction, Family background questions, The manager will ask about any topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - They check only comunications skills in you that's it.

Sutherland Global Services interview questions for designations

 Customer Care

 (1)

 Non Voice Customer Care Executive

 (16)

 Voice Process Customer Care Executive

 (1)

 Health Care Executive

 (1)

 Non Voice Process Customer Care Executive

 (1)

 Customer Executive

 (3)

 Customer Service Executive

 (25)

 Customer Support Executive

 (11)

I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was good calm composed, the place is very neat, clean and tidy that will keep your mood fresh throughout the day.

Round 2 - Technical 

(1 Question)

  • Q1. It was based on English Proficiency test
Round 3 - HR 

(1 Question)

  • Q1. Self Introduction basically Work Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress neatly since the environment is calm clean and composed, avoid talking unnecessary.

What people are saying about Sutherland Global Services

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a sme
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How much can we ask for a SME role with 8 years of experience in Healthcare??
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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(1 Question)

  • Q1. Ss hiukd be more careful

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be more careful about the work and while giving the interview ....

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction about introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Care Executive interview for experienced candidates?
Sutherland Global Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process for experienced candidates are One-on-one Round, HR and Aptitude Test.
How to prepare for Sutherland Global Services Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Communication Skills, customer care, international bpo, International Voice Process and Night Shift.
What are the top questions asked in Sutherland Global Services Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Sutherland Global Services Customer Care Executive interview for experienced candidates -

  1. tell me school...read more
  2. tel me unviers...read more
  3. Company fake vedioes in YouTube so this company ligala how I trust ...read more
How long is the Sutherland Global Services Customer Care Executive interview process?

The duration of Sutherland Global Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Customer Care Executive Interview Process for Experienced

based on 4 interviews

Interview experience

3
  
Average
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
Sutherland Global Services Customer Care Executive Salary
based on 246 salaries
₹1 L/yr - ₹4.5 L/yr
13% more than the average Customer Care Executive Salary in India
View more details

Sutherland Global Services Customer Care Executive Reviews and Ratings

based on 90 reviews

3.3/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

3.3

Salary

3.3

Job security

3.1

Company culture

2.9

Promotions

3.1

Work satisfaction

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