Genpact
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
Filter interviews by
Social media refers to online platforms where users can create and share content, connect with others, and engage in virtual communities.
Social media platforms include Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Users can share photos, videos, status updates, and links on social media.
Social media allows for real-time communication and interaction with a global audience.
Businesses use social media for marketing,...
I recently watched the movie 'The Shawshank Redemption'
The movie is based on a Stephen King novella
It follows the story of a banker who is wrongly convicted of murder and his experiences in Shawshank State Penitentiary
Themes of hope, friendship, and redemption are central to the plot
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
A web browser is a software application used to access information on the World Wide Web.
Allows users to view websites and web pages
Interprets HTML, CSS, and JavaScript to display content
Common examples include Google Chrome, Mozilla Firefox, and Safari
HTML stands for Hypertext Markup Language, used for creating and structuring web pages.
HTML is a markup language used to create the structure of web pages.
It consists of elements enclosed in tags, such as <html>, <head>, <title>, <body>.
Attributes can be added to elements to provide additional information.
HTML is used in conjunction with CSS and JavaScript to create interactive web pages.
I know about Genpact through research on top customer care companies.
Researched top customer care companies
Genpact consistently mentioned in industry reports
Positive reviews from current and former employees
My strengths include excellent communication skills, problem-solving abilities, and a strong focus on customer satisfaction.
Excellent communication skills - able to effectively communicate with customers and colleagues
Strong problem-solving abilities - can quickly identify and resolve customer issues
Customer-focused - always prioritize customer satisfaction and strive to exceed their expectations
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
I have a tendency to overthink and second-guess my decisions
I can be too hard on myself when things don't go as planned
I am working on finding a balance between striving for excellence and accepting imperfection
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
What people are saying about Genpact
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
The question is not clear and seems to have a typo.
The question seems to be asking about a type of 'rool', but it is not clear what 'rool' refers to.
It is important to clarify the question with the interviewer to provide an accurate answer.
Without more context or clarification, it is difficult to provide a meaningful response.
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
We have to discussed about the one topic in group discussion
I applied via Campus Placement and was interviewed in Jun 2023. There were 4 interview rounds.
Speed,time ,and distance of aptitude of formulas, percentage,ratio etc..
Group discussion is a comprehensive technical issue and job , scholarship etc. Of judge one to term work.
A task or piece of work allocated of someone as part of a job work course of study
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
I have excellent communication skills, a strong customer service background, and a passion for helping others.
I have a proven track record of providing exceptional customer service in my previous roles.
I am a good listener and can empathize with customers to understand their needs and concerns.
I am highly skilled in resolving customer issues and finding effective solutions.
I am a quick learner and can adapt to new tech...
I expect a competitive salary based on my experience and skills.
I am looking for a salary that reflects my qualifications and the responsibilities of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am open to negotiation and would like to discuss the salary package in more detail.
I believe that fair compensation is important for job satisfaction and motivation.
I am co...
My family background is diverse and supportive.
My family consists of my parents, two siblings, and myself.
We come from different professional backgrounds, including education, healthcare, and business.
We have always been supportive of each other's goals and aspirations.
My parents have instilled strong values of hard work, empathy, and integrity in us.
We often engage in open discussions and debates, which has helped me ...
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for my outstanding performance in customer care.
I am fluent in...
My hobbies include reading, playing the guitar, and hiking.
Reading: I enjoy reading books from various genres, such as fiction, self-help, and biographies. It helps me relax and expand my knowledge.
Playing the guitar: I have been playing the guitar for several years. It allows me to express my creativity and provides a great way to unwind.
Hiking: I love exploring nature and going on hikes. It not only keeps me physical...
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
The duration of Genpact Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 9 interview experiences
Difficulty level
Duration
based on 30 reviews
Rating in categories
Process Developer
37.9k
salaries
| ₹2.4 L/yr - ₹7.5 L/yr |
Process Associate
28.9k
salaries
| ₹0.6 L/yr - ₹7 L/yr |
Management Trainee
22.1k
salaries
| ₹1.8 L/yr - ₹10.1 L/yr |
Assistant Manager
21.6k
salaries
| ₹6 L/yr - ₹13.3 L/yr |
Manager
8.5k
salaries
| ₹11 L/yr - ₹19.1 L/yr |
Accenture
Capgemini
TCS
Cognizant