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Genpact Customer Care Executive Interview Questions, Process, and Tips
Top Genpact Customer Care Executive Interview Questions and Answers
- Q1. What is a web browser ?
- Q2. Which type of rool to intrest
- Q3. what are your strenths
Genpact Customer Care Executive Interview Experiences
9 interviews found
Anonymous
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(5 Questions)
- Q1. Tell me your self
- Q2. What the reason,to you choose this company
- Q3. What do you know about this company
- Q4. Which type of rool to intrest
- Ans.
The question is not clear and seems to have a typo.
The question seems to be asking about a type of 'rool', but it is not clear what 'rool' refers to.
It is important to clarify the question with the interviewer to provide an accurate answer.
Without more context or clarification, it is difficult to provide a meaningful response.
- Q5. What do you do this company
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about social media
- Ans.
Social media refers to online platforms where users can create and share content, connect with others, and engage in virtual communities.
Social media platforms include Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Users can share photos, videos, status updates, and links on social media.
Social media allows for real-time communication and interaction with a global audience.
Businesses use social media for marketing,...
- Q2. Tell me about the movie that you recently watched
- Ans.
I recently watched the movie 'The Shawshank Redemption'
The movie is based on a Stephen King novella
It follows the story of a banker who is wrongly convicted of murder and his experiences in Shawshank State Penitentiary
Themes of hope, friendship, and redemption are central to the plot
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. What is a web browser ?
- Ans.
A web browser is a software application used to access information on the World Wide Web.
Allows users to view websites and web pages
Interprets HTML, CSS, and JavaScript to display content
Common examples include Google Chrome, Mozilla Firefox, and Safari
- Q2. What is a html?
- Ans.
HTML stands for Hypertext Markup Language, used for creating and structuring web pages.
HTML is the standard markup language for creating web pages
It consists of a series of elements that define the structure of a webpage
Elements are represented by tags enclosed in angle brackets, like
Attributes can be added to tags to provide additional information
Example:
This is a heading
Interview Preparation Tips
Skills evaluated in this interview
What people are saying about Genpact
(2 Questions)
- Q1. Tell me about your self
- Q2. How do ypu know about genpact
(2 Questions)
- Q1. Tell me about your self
- Q2. Ask me about genpact
(2 Questions)
- Q1. What are your strenths
- Ans.
My strengths include excellent communication skills, problem-solving abilities, and a strong focus on customer satisfaction.
Excellent communication skills - able to effectively communicate with customers and colleagues
Strong problem-solving abilities - can quickly identify and resolve customer issues
Customer-focused - always prioritize customer satisfaction and strive to exceed their expectations
- Q2. What is your weakness
Genpact interview questions for designations
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Q2. Communication skills
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
We have to discussed about the one topic in group discussion
Interview Preparation Tips
- Journalism
- Photojournalism
Selected
I applied via Campus Placement and was interviewed in Jun 2023. There were 4 interview rounds.
Speed,time ,and distance of aptitude of formulas, percentage,ratio etc..
Group discussion is a comprehensive technical issue and job , scholarship etc. Of judge one to term work.
A task or piece of work allocated of someone as part of a job work course of study
Interview Preparation Tips
- customer care
- Technical Services
- Succession Planning
Stay positive
Network ,network.
Don't let bad news gets your down
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
(6 Questions)
- Q1. Why should we hire you?
- Ans.
I have excellent communication skills, a strong customer service background, and a passion for helping others.
I have a proven track record of providing exceptional customer service in my previous roles.
I am a good listener and can empathize with customers to understand their needs and concerns.
I am highly skilled in resolving customer issues and finding effective solutions.
I am a quick learner and can adapt to new tech...
- Q2. What are your salary expectations?
- Ans.
I expect a competitive salary based on my experience and skills.
I am looking for a salary that reflects my qualifications and the responsibilities of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am open to negotiation and would like to discuss the salary package in more detail.
I believe that fair compensation is important for job satisfaction and motivation.
I am co...
- Q3. What is your family background?
- Ans.
My family background is diverse and supportive.
My family consists of my parents, two siblings, and myself.
We come from different professional backgrounds, including education, healthcare, and business.
We have always been supportive of each other's goals and aspirations.
My parents have instilled strong values of hard work, empathy, and integrity in us.
We often engage in open discussions and debates, which has helped me ...
- Q4. Tell me about yourself.
- Ans.
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for my outstanding performance in customer care.
I am fluent in...
- Q5. Why required to this job
- Q6. What are your hobbies
- Ans.
My hobbies include reading, playing the guitar, and hiking.
Reading: I enjoy reading books from various genres, such as fiction, self-help, and biographies. It helps me relax and expand my knowledge.
Playing the guitar: I have been playing the guitar for several years. It allows me to express my creativity and provides a great way to unwind.
Hiking: I love exploring nature and going on hikes. It not only keeps me physical...
Interview Preparation Tips
(1 Question)
- Q1. Introduce yourself? What is UPI?
Interview Preparation Tips
Interview questions from similar companies
Selected
(2 Questions)
- Q1. Tell me about yourself nd salary discussion
- Q2. After that manager round
Genpact Interview FAQs
The duration of Genpact Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Genpact Customer Care Executive Interview Process
based on 6 interviews in last 1 year
1 Interview rounds
- HR Round
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Genpact Customer Care Executive Reviews and Ratings
based on 25 reviews
Rating in categories
|
Process Developer
36.1k
salaries
|  ₹1 L/yr - ₹6.8 L/yr |
|
Process Associate
28k
salaries
| ₹0.9 L/yr - ₹6.5 L/yr |
|
Assistant Manager
19.8k
salaries
| ₹5 L/yr - ₹14 L/yr |
|
Management Trainee
19.1k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
|
Manager
7.4k
salaries
| ₹5.7 L/yr - ₹24 L/yr |
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