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HCL Group Customer Care Executive Interview Questions and Answers
HCL Group Customer Care Executive Interview Experiences
1 interview found
Anonymous
Selected
(2 Questions)
- Q1. Tell me about yourself nd salary discussion
- Q2. After that manager round
Interview questions from similar companies
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Like about myself, most of the questions actually asked to check fluency on English
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Just introduction they asked.. They need employees
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. They will just check your commutation skills
- Q2. You should sound professional and technical
Interview Preparation Tips
I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How to handel a angry cx ?
- Q2. What u expect from our company
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self introduction
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About your self, Education, Expiration of previous company and How long you want to job with this organization
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Why should we hire you?
- Q2. Strengths and weaknesses
- Q3. Self Introduction
- Q4. Case study in the office scenario
- Q5. Why you choose this sales field?
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. To tell about yourself, and brief about work experience?
- Q2. In an interview, you have to speak on any topic? For instance I converse that, my hobby is to watch cricket, so the interviewer would ask to tell about your favorite cricketer.
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Expectations of the salary?
- Ans.
I expect a salary that is competitive and reflects my skills and experience.
I have researched the average salary for this position and industry
I am open to negotiation based on the specific responsibilities and benefits offered
I am looking for a salary that allows me to support myself and my family
I am willing to work hard and contribute to the success of the company in exchange for fair compensation
- Q2. Tell me about yourself?
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for helping people.
I have worked in customer service for 3 years, where I honed my problem-solving skills
I am a quick learner and can adapt to new situations easily
I am proficient in using CRM software and have experience in handling customer complaints
I am a team player and enjoy collaborating with colleagues to achieve common goals
Interview Preparation Tips
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HCL Group Customer Care Executive Interview Process
based on 1 interview
Interview experience
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HCL Group Customer Care Executive Reviews and Ratings
based on 3 reviews
Rating in categories
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