Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by eClerx Team. If you also belong to the team, you can get access from here

eClerx Verified Tick

Compare button icon Compare button icon Compare
3.3

based on 4.7k Reviews

Filter interviews by

eClerx Customer Care Executive Interview Questions and Answers

Updated 16 Jan 2023

1 interview found

Sort by: Popular

Customer Care Executive Interview Questions

user image Anonymous

posted on 16 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Based on general knowledge. Not so difficult.. Some basic math and science and computer related stuff.

3

Typing Test Round (1 Question)

  • Q1. 25-30 words per minute speed. Will give some paragraph and u hv to type it without error.
4

One-on-one Round (1 Question)

  • Q1. Will ask questions related to education and whatever there will be on resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Can join for some work experience in customer services in international process.

Customer Care Executive Jobs at eClerx

View all

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

2 Interview Rounds

1

Assignment Round

First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic

2

One-on-one Round (2 Questions)

  • Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication
  • Q2. All about your resume and what your answer for previous question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold they won’t judge you they only check your communication
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. About marketing
  • Q2. About credit and debit card
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Jan 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about your self
2

One-on-one Round (1 Question)

  • Q1. Tell me about your self

I applied via Walk-in

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Denail management Medical billing

Interview Preparation Tips

Interview preparation tips for other job seekers - Great interview great experience
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Work experience
2

HR Round (1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was a terrible experience they make to wait one whole day and they just said your asking high salary package they don't provide 30% hike for experience its totally waste of time and money
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell about yourself
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jan 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. The interviewer first see your CV and ask a question. 1. First thay will ask you about yourself tell something about U 2. And after that they ask your hobby wha...read more
2

One-on-one Round (1 Question)

  • Q1. Something about business process outsourcing

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't tell any lie be confident

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for your interview

eClerx Interview FAQs

How many rounds are there in eClerx Customer Care Executive interview?
eClerx interview process usually has 4 rounds. The most common rounds in the eClerx interview process are Resume Shortlist, Aptitude Test and Typing Test.
How to prepare for eClerx Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Communication Skills, Customer Service, customer care, voice process and CRM.
What are the top questions asked in eClerx Customer Care Executive interview?

Some of the top questions asked at the eClerx Customer Care Executive interview -

  1. Will ask questions related to education and whatever there will be on resu...read more
  2. 25-30 words per minute speed. Will give some paragraph and u hv to type it with...read more

Tell us how to improve this page.

People are getting interviews through

based on 1 eClerx interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
eClerx Customer Care Executive Salary
based on 19 salaries
₹2.2 L/yr - ₹4 L/yr
14% more than the average Customer Care Executive Salary in India
View more details

eClerx Customer Care Executive Reviews and Ratings

based on 11 reviews

4.3/5

Rating in categories

4.5

Skill development

4.4

Work-Life balance

4.3

Salary & Benefits

4.0

Job Security

4.2

Company culture

3.6

Promotions/Appraisal

4.1

Work Satisfaction

Explore 11 Reviews and Ratings
Customer Care Executive

Pune

0-3 Yrs

Not Disclosed

Explore more jobs
Senior Analyst
5.5k salaries
unlock blur

₹2 L/yr - ₹8 L/yr

Analyst
4k salaries
unlock blur

₹1 L/yr - ₹6.5 L/yr

Financial Analyst
4k salaries
unlock blur

₹1.2 L/yr - ₹4.8 L/yr

Associate Process Manager
2.4k salaries
unlock blur

₹3.8 L/yr - ₹13 L/yr

Processing Manager
1.7k salaries
unlock blur

₹6 L/yr - ₹20 L/yr

Explore more salaries
Compare eClerx with

Genpact

3.9
Compare

WNS

3.4
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview