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eClerx Technical Support Engineer Interview Questions and Answers

Updated 10 May 2024

eClerx Technical Support Engineer Interview Experiences

4 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response
Round 1 - Technical 

(1 Question)

  • Q1. Linux based and scripting SQL query

Calpion Software Technologies

Be part of a company where work compliments life, not consumes it.

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Maths , english and logical

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal details
  • Q2. Name, family , movie , daily routine etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to learn by own

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Salesforce
Q3. How you will get contact of account with name starting with abc.
Q4. What are the steps which you will follow if a customer calls and ... read more
Q5. How to release previous IP which assign to your device?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

It was a bit tough but made this round clear

Round 2 - Technical 

(2 Questions)

  • Q1. Stacks queues , delete vs truncate
  • Ans. 

    Deleting and truncating data in stacks and queues

    • Deleting an element in a stack removes the topmost element

    • Truncating a stack removes all elements

    • Deleting an element in a queue removes the front element

    • Truncating a queue removes all elements

    • Example: Deleting from a stack - pop() function, Truncating a queue - clear() function

  • Answered by AI
  • Q2. What is primary key
  • Ans. 

    Primary key is a unique identifier for each record in a database table.

    • Primary key ensures each record in a table is unique

    • It can be a single column or a combination of columns

    • Primary key values cannot be NULL

    • Example: In a table of employees, employee_id can be a primary key

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through the technical skill and core subjects well

Skills evaluated in this interview

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work & communication

eClerx interview questions for designations

 Technical Support Executive

 (1)

 Technical Support Analyst

 (1)

 Customer Support

 (1)

 Technical Sales Executive

 (1)

 Technical Analyst

 (1)

 Chat and Email Support Executive

 (1)

 Software Engineer

 (2)

 IT Engineer

 (1)

Interview questions from similar companies

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to grow myself in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - It's all good

I applied via Company Website and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About modem, router, ip address, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction

Interview Questionnaire 

1 Question

  • Q1. Explain about server and SQL
  • Ans. 

    Servers and SQL are essential components of modern computing infrastructure.

    • A server is a computer program or device that provides functionality for other programs or devices, called clients.

    • SQL (Structured Query Language) is a programming language used to manage and manipulate relational databases.

    • Servers and SQL are often used together to provide web-based applications and services.

    • Examples of popular server software...

  • Answered by AI

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your weakness and how you try to overcome from that?
  • Ans. 

    My weakness is that I tend to be a perfectionist, but I overcome it by setting realistic goals and prioritizing tasks.

    • I tend to spend too much time on small details

    • I have difficulty delegating tasks

    • I sometimes struggle with work-life balance

    • I overcome this weakness by setting realistic goals and deadlines

    • I prioritize tasks based on their importance and urgency

    • I practice effective time management techniques

    • I communicate...

  • Answered by AI
  • Q2. English communication is good. Good at grammar concepts but lack behind in vocabulary. To overcome from this problem I read more English books, newspaper and watch English series.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate to tell that your English is not much fluent.
Confidence matters.

Interview Questionnaire 

1 Question

  • Q1. What is the intranet
  • Ans. 

    An intranet is a private network that is only accessible to authorized users within an organization.

    • Intranets are used for internal communication, collaboration, and sharing of resources.

    • They can include company news, employee directories, and internal applications.

    • Intranets are typically accessed through a web browser and require authentication.

    • They are different from the internet, which is a public network accessible...

  • Answered by AI

Skills evaluated in this interview

I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Most common questions related to windows system.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very good
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eClerx Interview FAQs

How many rounds are there in eClerx Technical Support Engineer interview?
eClerx interview process usually has 1-2 rounds. The most common rounds in the eClerx interview process are Technical, Aptitude Test and One-on-one Round.
What are the top questions asked in eClerx Technical Support Engineer interview?

Some of the top questions asked at the eClerx Technical Support Engineer interview -

  1. Stacks queues , delete vs trunc...read more
  2. What is primary ...read more
  3. name, family , movie , daily routine ...read more

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eClerx Technical Support Engineer Interview Process

based on 3 interviews

Interview experience

2.3
  
Poor
View more

Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

eClerx Technical Support Engineer Salary
based on 10 salaries
₹2.4 L/yr - ₹4.6 L/yr
36% less than the average Technical Support Engineer Salary in India
View more details

eClerx Technical Support Engineer Reviews and Ratings

based on 6 reviews

4.8/5

Rating in categories

4.8

Skill development

4.8

Work-life balance

4.4

Salary

4.8

Job security

4.8

Company culture

3.2

Promotions

4.8

Work satisfaction

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