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Sutherland Global Services
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Sutherland Global Services Technical Support Engineer Interview Questions and Answers
Sutherland Global Services Technical Support Engineer Interview Experiences
6 interviews found
Anonymous
(1 Question)
- Q1. Language prificiency
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. How did you reach office today
- Q2. Technical on Hardware A+
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues for clients.
5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Experience working with clients to resolve technical issues
Certified in various technical support tools and systems
I applied via Campus Placement and was interviewed in Jan 2022. There were 3 interview rounds.
General questions and some problems to solve.
A specific topic was given and was provided 3 minutes of time to talk about it .
(1 Question)
- Q1. General and personal questions.
Interview Preparation Tips
Sutherland Global Services interview questions for designations
Interview Questionnaire
1 Question
- Q1. If laptop is not working and customer shouted on you what will be your fist step
- Ans.
Stay calm and listen to the customer's concerns.
Remain calm and composed
Listen attentively to the customer's complaints
Apologize for the inconvenience caused
Assure the customer that you will do your best to resolve the issue
Ask relevant questions to gather more information about the problem
Offer possible solutions or troubleshooting steps
If necessary, escalate the issue to a higher level of support
I applied via Naukri.com and was interviewed in Nov 2018. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. Technical questions regarding computer, operating system and software
Interview Preparation Tips
Experience: Relevant experience
Round: Group Discussion
Experience: GD on Personal experience and check on communication skills
General Tips: Be confident on what you answer even if its wrong. Be clear on what you communicate. Have a control on high rate of speech. Finally be cool while answering the questions.
Skills: Technical Skill, Communication And Confidence, Communication, Problem Solving, Decision Making Skills
Duration: <1 week
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
(2 Questions)
- Q1. Where do we use BigInteger in java ?
- Ans.
BigInteger is used for mathematical operations involving very large integers in Java.
BigInteger is used when the range of values supported by primitive data types like int and long is not sufficient.
It is commonly used in cryptography and security applications.
It provides methods for arithmetic, bitwise, and logical operations on large integers.
Example: calculating factorial of a large number, generating large prime nu
- Q2. Merge Sort Algo code in java
- Ans.
Merge Sort Algo code in java
Divide the array into two halves
Recursively sort the two halves
Merge the sorted halves
Time complexity: O(n log n)
Interview Preparation Tips
- Core Java
- DSA
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Jun 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Cobol, DB2 main practical questions
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About self introduction, project that I have done.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic peopletools questions on AE, CI, Peoplecode, File Layout.
Interview Preparation Tips
Sutherland Global Services Interview FAQs
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Sutherland Global Services Technical Support Engineer Interview Process
based on 5 interviews
Interview experience
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Sutherland Global Services Technical Support Engineer Reviews and Ratings
based on 79 reviews
Rating in categories
|
Associate
2.4k
salaries
|  ₹1.1 L/yr - ₹6.7 L/yr |
|
Senior Associate
1.9k
salaries
| ₹1.9 L/yr - ₹8 L/yr |
|
Customer Service Associate
1.7k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
|
Associate Manager
880
salaries
| ₹4.2 L/yr - ₹14 L/yr |
|
Customer Service Executive
681
salaries
| ₹1.2 L/yr - ₹5.8 L/yr |
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