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Sutherland Global Services
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Sutherland Global Services Technical Support Engineer Interview Questions and Answers
Sutherland Global Services Technical Support Engineer Interview Experiences
6 interviews found
(1 Question)
- Q1. Language prificiency
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. How did you reach office today
- Q2. Technical on Hardware A+
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues for clients.
5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Experience working with clients to resolve technical issues
Certified in various technical support tools and systems
I applied via Campus Placement and was interviewed in Jan 2022. There were 3 interview rounds.
General questions and some problems to solve.
A specific topic was given and was provided 3 minutes of time to talk about it .
(1 Question)
- Q1. General and personal questions.
Interview Preparation Tips
Sutherland Global Services interview questions for designations
Interview Questionnaire
1 Question
- Q1. If laptop is not working and customer shouted on you what will be your fist step
- Ans.
Stay calm and listen to the customer's concerns.
Remain calm and composed
Listen attentively to the customer's complaints
Apologize for the inconvenience caused
Assure the customer that you will do your best to resolve the issue
Ask relevant questions to gather more information about the problem
Offer possible solutions or troubleshooting steps
If necessary, escalate the issue to a higher level of support
I applied via Naukri.com and was interviewed in Nov 2018. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. Technical questions regarding computer, operating system and software
Interview Preparation Tips
Experience: Relevant experience
Round: Group Discussion
Experience: GD on Personal experience and check on communication skills
General Tips: Be confident on what you answer even if its wrong. Be clear on what you communicate. Have a control on high rate of speech. Finally be cool while answering the questions.
Skills: Technical Skill, Communication And Confidence, Communication, Problem Solving, Decision Making Skills
Duration: <1 week
Top trending discussions
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I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Java Basic questions and Git
Interview Preparation Tips
Associate Software Engineer Interview Questions & Answers
DXC Technology
Anonymous
posted on 11 Jun 2021
I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Just simple HR Questions
Interview Preparation Tips
Interview Preparation Tips
Experience: This round they want to know about why do you want to leave your job?
current ctc
expected ctc
how many experience do you have on particular technology?
Tips: this round is simple you have to tell all the details of your profile and if they want this profile candidate they shortlisted you..
they want positive response, so be positive.
Technical Support Engineer Interview Questions & Answers
Genpact
saurabh shukla
posted on 23 Jan 2017
I appeared for an interview in Nov 2016.
Interview Preparation Tips
Experience: The round was quite easy.The HR was very seriously listening to each and every candidate.
Tips: Only speak valid points.
Round: VBA(i-speak)
Experience: The round was quite easy.The HR was very seriously listening to each and every candidate.
Tips: Only speak valid points.
Skills: Communication And Confidence
College Name: Dr. KNMIET
Sutherland Global Services Interview FAQs
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Sutherland Global Services Technical Support Engineer Interview Process
based on 5 interviews
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Sutherland Global Services Technical Support Engineer Reviews and Ratings
based on 79 reviews
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