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Optum Global Solutions Technical Support Engineer Interview Questions and Answers

Updated 14 Mar 2023

Optum Global Solutions Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to troubleshoot issues and provide solution
  • Ans. 

    To troubleshoot issues and provide solutions, one must identify the problem, gather information, analyze data, and implement a solution.

    • Identify the problem by asking questions and gathering information from the user

    • Analyze data by reviewing logs, error messages, and system configurations

    • Implement a solution by testing and verifying the fix with the user

    • Document the solution for future reference

    • Provide excellent custom

  • Answered by AI
  • Q2. How to deal with client on phone call and how to communicate with them
  • Ans. 

    Effective communication is key to dealing with clients on phone calls. It requires active listening, empathy, and clear articulation.

    • Listen actively to the client's concerns and needs

    • Show empathy and understanding towards their situation

    • Use clear and concise language to explain technical solutions

    • Avoid technical jargon and use layman's terms

    • Confirm understanding by summarizing the conversation and next steps

    • Maintain a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company, before going on for interview keep your resume clear.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. A-Z in MySQL, programming languages(only concepts)

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java Basic questions and Git

Interview Preparation Tips

Interview preparation tips for other job seekers - After selection they haven't rolled the offer and put the profile on hold and then doesn't pick calls.

I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

The first round was an aptitude test with questions ranging from basic mathematical concepts to logical/analytical questions. English was also included in the test. The difficulty was medium and I was able to solve 70-80% of the questions.

Round 2 - Coding Test 

Two coding questions were the part of the test. I was supposed to solve and pass all the test cases for both the questions. The coding questions tested my knowledge in the field of arrays, loops and pointers. I was able to solve one and partially solve another.

Round 3 - Technical 

(1 Question)

  • Q1. The interview was a mixture of both HR as well as Technical. I was asked decent questions and tested my knowledge in the fundamentals of programming.

Interview Preparation Tips

Topics to prepare for LTIMindtree Software Engineer interview:
  • Python
  • Java
  • Full Stack
Interview preparation tips for other job seekers - Make sure that you are good in the fundamentals of Programming(if you are looking for an IT job) or just be good at a particular thing which perfectly suites your current necessities and also helps your career to grow in the future. Do not be disheartened if things do not go your way, there is always hope and a lot of companies would like to hire an intelligent candidate like you.
Cheers :)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation current salary notice period
Round 3 - HR 

(1 Question)

  • Q1. Current salary notice period expected salary
  • Ans. 

    The question asks for information about current salary, notice period, and expected salary.

    • Provide the current salary, notice period, and expected salary.

    • If you don't have the information, mention that you don't have the data.

    • Format the response in JSON.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Better discuss about JD before joining office and about project related

I applied via Campus Placement and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Prepare normal for aptitude - maths, quant, analytic

Round 2 - Group Discussion 

My GD topic was Is internet good for students or not

Round 3 - Coding Test 

I didn't attempt this as I was noob back in third year Engg

Round 4 - HR 

(1 Question)

  • Q1. Basic questions can you relocate, tell me about ur GD and composition

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy peasy give ur best. Prepare well. Hope u get the job. Phir tho google ka hi dream rhe gaya he mera.

I applied via Campus Placement and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test has aptitude, logical and 2 coding questions

Round 3 - Technical 

(1 Question)

  • Q1. Asked about the basics of c, data structures, aptitude questions and questions related to your major
Round 4 - HR 

(1 Question)

  • Q1. General hr discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you keep in resume what you know. Most of the questions will be from your resume

Interview Questionnaire 

1 Question

  • Q1. Tell something that you never faced in an interview untill now?

I applied via Naukri.com and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was 2 rounds of interview 1 is technical and other is HR. In technical interviewer asked about the basics of PLSQL and few in depth questions. And asked to write the code by giving some practical scenar...

Interview Preparation Tips

Interview preparation tips for other job seekers - One has to be confident with what you know. It all takes you ahead in reaching your goal.

Interview Questionnaire 

1 Question

  • Q1. General and logical

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Technical Support Engineer interview?
Optum Global Solutions interview process usually has 2 rounds. The most common rounds in the Optum Global Solutions interview process are Resume Shortlist and Technical.
What are the top questions asked in Optum Global Solutions Technical Support Engineer interview?

Some of the top questions asked at the Optum Global Solutions Technical Support Engineer interview -

  1. How to deal with client on phone call and how to communicate with t...read more
  2. How to troubleshoot issues and provide solut...read more

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Optum Global Solutions Technical Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Optum Global Solutions Technical Support Engineer Salary
based on 50 salaries
₹2.5 L/yr - ₹10.8 L/yr
25% more than the average Technical Support Engineer Salary in India
View more details

Optum Global Solutions Technical Support Engineer Reviews and Ratings

based on 4 reviews

4.4/5

Rating in categories

3.7

Skill development

3.8

Work-life balance

4.1

Salary

4.2

Job security

3.8

Company culture

4.1

Promotions

3.5

Work satisfaction

Explore 4 Reviews and Ratings
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