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Optum Global Solutions
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
To troubleshoot issues and provide solutions, one must identify the problem, gather information, analyze data, and implement a solution.
Identify the problem by asking questions and gathering information from the user
Analyze data by reviewing logs, error messages, and system configurations
Implement a solution by testing and verifying the fix with the user
Document the solution for future reference
Provide excellent custom
Effective communication is key to dealing with clients on phone calls. It requires active listening, empathy, and clear articulation.
Listen actively to the client's concerns and needs
Show empathy and understanding towards their situation
Use clear and concise language to explain technical solutions
Avoid technical jargon and use layman's terms
Confirm understanding by summarizing the conversation and next steps
Maintain a ...
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.
The first round was an aptitude test with questions ranging from basic mathematical concepts to logical/analytical questions. English was also included in the test. The difficulty was medium and I was able to solve 70-80% of the questions.
Two coding questions were the part of the test. I was supposed to solve and pass all the test cases for both the questions. The coding questions tested my knowledge in the field of arrays, loops and pointers. I was able to solve one and partially solve another.
I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.
The question asks for information about current salary, notice period, and expected salary.
Provide the current salary, notice period, and expected salary.
If you don't have the information, mention that you don't have the data.
Format the response in JSON.
I applied via Campus Placement and was interviewed before Sep 2021. There were 4 interview rounds.
Prepare normal for aptitude - maths, quant, analytic
My GD topic was Is internet good for students or not
I didn't attempt this as I was noob back in third year Engg
I applied via Campus Placement and was interviewed before Oct 2021. There were 4 interview rounds.
Aptitude test has aptitude, logical and 2 coding questions
I applied via Naukri.com and was interviewed in May 2021. There were 3 interview rounds.
based on 1 interview
Interview experience
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