Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Optum Global Solutions Team. If you also belong to the team, you can get access from here

Optum Global Solutions Verified Tick

Compare button icon Compare button icon Compare
4.0

based on 5.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Optum Global Solutions Senior Claims Associate Interview Questions, Process, and Tips

Updated 10 Mar 2024

Top Optum Global Solutions Senior Claims Associate Interview Questions and Answers

  • Q1. Tell me about Authorization denial and how you handle COB denial in case of primary payer and secondary payer
    Add answer
  • Q2. What is ABN, Hpcs, ICD 10
    Add answer
  • Q3. Difference between bundling and inclusive?
    View answer (1)

Optum Global Solutions Senior Claims Associate Interview Experiences

10 interviews found

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 16 Jan 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal interview and self introduction
    • Add your answer
  • Q2. Related to subject and education details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - quick learner heard worker and i can able to work and i can work along with my team

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 3 May 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Operation 

(2 Questions)

  • Q1. Explain the auth denial?
    • Add your answer
  • Q2. Difference between bundling and inclusive?
  • Ans. 

    Bundling refers to combining multiple products or services into a single package, while inclusive means everything is included in a single price.

    • Bundling involves offering a discount when multiple products or services are purchased together

    • Inclusive pricing means that all features or services are included in a single price

    • Bundling is common in industries such as telecommunications and software

    • Inclusive pricing is often...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Optum Global Solutions Senior Claims Associate interview:
  • Denials

Senior Claims Associate Interview Questions Asked at Other Companies

asked in Optum Global Solutions
Q1. Tell me about Authorization denial and how you handle COB denial ... read more
Add answer
asked in Optum Global Solutions
Q2. What is ABN, Hpcs, ICD 10
Add answer
asked in Optum Global Solutions
Q3. Difference between bundling and inclusive?
View answer (1)
asked in Evolent Health International
Q4. What is claim process
View answer (1)
asked in Optum Global Solutions
Q5. What is RCM and about RCM process
Add answer
View All

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 24 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. If candidate is experienced then discuss about previous experience and shift timings and all that.
    • Add your answer
Round 3 - Aptitude Test 

Aptitude test having, English, maths and reasoning questions

Round 4 - One-on-one 

(3 Questions)

  • Q1. One-o-one round with operation manager count as final round
    • Add your answer
  • Q2. Simple about past experience
    • Add your answer
  • Q3. Discussion about shift timings and all that
    • Add your answer

Senior Claims Associate Interview Questions & Answers

user image suguna. lalitha

posted on 10 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is RCM and about RCM process
    • Add your answer

Optum Global Solutions interview questions for designations

 Claims Analyst

 (2)

 Claims Associate

 (61)

 Claims Representative Associate

 (3)

 Claims Executive

 (2)

 Claims Examiner

 (1)

 Insurance Associate

 (1)

 Senior Claim Analyst

 (2)

 Senior Customer Service Representative

 (2)

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. In manager round just be prepared with the denial scenarios like Authorization, provider out of network, invalid procedure code and some scenarios cases like claim short paid etc.
    • Add your answer

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 24 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. It is a video call since it was during pandemic and the interview is all about process and job related
    • Add your answer
  • Q2. Detailed explanation about 3 denials Reason for leaving previous job Questions regarding hcfa CMS 1500 form
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Payment modes and their explanation Capitalisation and authorisation explanations Experience about previous job role
  • Ans. 

    Payment modes and their explanation, capitalisation and authorisation explanations, experience about previous job role

    • Payment modes refer to the different ways in which a customer can make a payment, such as cash, credit card, or online transfer.

    • Each payment mode has its own process and requirements, which need to be understood and explained to customers.

    • For example, cash payments are made in physical currency, while c...

    • Answered by AI
    Add your answer

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 8 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is ABN, Hpcs, ICD 10
    • Add your answer
  • Q2. Tell me about Authorization denial and how you handle COB denial in case of primary payer and secondary payer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy interview for me. Only you have to do prepared with your basic term of RCM and knowledge about all denials and basic term EOB,COB,ABN,PPO, Hospice etc. Person who take my interview having good communication skills and in the last he also provide the feedback when ask to him. Give ur best and do it

Senior Claims Associate Interview Questions & Answers

user image Lokesh Anand

posted on 19 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Questions related to RCM only on denials and management.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving interview and prepare all the questions in which u have experienced.

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2021

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About yourself.
    • Add your answer
  • Q2. Justify Resume.
    • Add your answer
  • Q3. How to fit in current job offer?
    • Add your answer
  • Q4. Detailed description of previous work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do focus on core value of JD and detailed knowledge of your previous work. Be confident and stick to your learning and try to explain each points patiently. The most important part is stay focused.

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 23 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company Job roles
    • Add your answer
  • Q2. Challenging part of the role
    • Add your answer
  • Q3. Basic introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was quite simple and good.

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w
kingkong53
Verified Icon
·
works at
EPAM Systems
Salary Suggestion
My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?
Got a question about Optum Global Solutions?
Ask anonymously on communities.
More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Senior Claims Associate interview?
Optum Global Solutions interview process usually has 2-3 rounds. The most common rounds in the Optum Global Solutions interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Optum Global Solutions Senior Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum Global Solutions. The most common topics and skills that interviewers at Optum Global Solutions expect are Excel, Accounts Receivable, Billing, Claims Processing and Medical Insurance.
What are the top questions asked in Optum Global Solutions Senior Claims Associate interview?

Some of the top questions asked at the Optum Global Solutions Senior Claims Associate interview -

  1. Tell me about Authorization denial and how you handle COB denial in case of pri...read more
  2. What is ABN, Hpcs, ICD...read more
  3. Difference between bundling and inclusi...read more

Tell us how to improve this page.

Optum Global Solutions Interviews By Designations

Interview Questions for Popular Designations

Optum Global Solutions Senior Claims Associate Interview Process

based on 11 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
View all

Fast track your campus placements

Kalinga Institute of Industrial Technology, Khurda Placement Questions
3 Interviews
SRM Institute of Science & Technology, Chennai Placement Questions
2 Interviews
National Institute of Technology (NIT), Jamshedpur Placement Questions
2 Interviews
Vellore Institute of Technology (VIT) Placement Questions
2 Interviews
National Institute of Technology (NIT), Raipur Placement Questions
2 Interviews
Motilal Nehru Institute National Institute of Technology (NIT), Allahabad Placement Questions
2 Interviews
National Institute of Technology (NIT), Silchar Placement Questions
2 Interviews
View all
Optum Global Solutions Senior Claims Associate Salary
based on 1.2k salaries
₹2.1 L/yr - ₹5.8 L/yr
At par with the average Senior Claims Associate Salary in India
View more details

Optum Global Solutions Senior Claims Associate Reviews and Ratings

based on 162 reviews

4.1/5

Rating in categories

3.5

Skill development

3.9

Work-life balance

3.2

Salary

4.4

Job security

4.0

Company culture

3.0

Promotions

3.6

Work satisfaction

Explore 162 Reviews and Ratings
Optum Global Solutions Salaries in India
Claims Associate
4.3k salaries
unlock blur

₹1.6 L/yr - ₹6 L/yr

Senior Software Engineer
2.8k salaries
unlock blur

₹9.7 L/yr - ₹32 L/yr

Software Engineer
2.6k salaries
unlock blur

₹6.2 L/yr - ₹22 L/yr

Medical Coder
1.2k salaries
unlock blur

₹1.5 L/yr - ₹8 L/yr

Senior Claims Associate
1.2k salaries
unlock blur

₹2.1 L/yr - ₹5.8 L/yr

Explore more salaries
Compare Optum Global Solutions with

Cognizant

3.8
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

TCS

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview