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Optum Global Solutions Claims Associate Interview Questions, Process, and Tips

Updated 18 Feb 2025

Top Optum Global Solutions Claims Associate Interview Questions and Answers

View all 10 questions

Optum Global Solutions Claims Associate Interview Experiences

61 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Normal introduction
  • Q2. Why you join this organisation
  • Ans. 

    I am passionate about helping people navigate through difficult situations and believe in the values of this organization.

    • I am drawn to the mission of the organization and align with its values

    • I am excited about the opportunity to assist individuals in resolving their claims efficiently

    • I appreciate the company's reputation for excellent customer service and support

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Process related questions
  • Q2. How much better work can you give to this company
  • Ans. 

    I am confident that I can provide high-quality work to this company by utilizing my skills, experience, and dedication.

    • I have a strong attention to detail and accuracy, ensuring that all claims are processed correctly and efficiently.

    • I am a quick learner and can adapt to new processes and systems easily, increasing productivity and reducing errors.

    • I have excellent communication skills, allowing me to effectively intera...

  • Answered by AI
Round 3 - Aptitude Test 

Normal question like maths , reasoning, english

Claims Associate Interview Questions & Answers

user image Sid Krishna

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. What you learned in recently
Round 2 - Assignment 

Typing test should have 30 with 90% accuracy

Round 3 - One-on-one 

(2 Questions)

  • Q1. Whats your strength and weakness and lots of basic things
  • Q2. Why you want join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - There are 4 round but I came here through referral so 1 round skipped. I gave HR then Typing test 3rd is manager round and fortunately I'm selected. It's been 2.7 year my experience is good till not but here lots of politics and favotism if you want to grow in this company then you have to do boot***ing your supervisor. It's about to 3 year but still I'm struggling on grade 22. Work pressure depends on process to process else company is good they tack care our employees. If you want to join then just take experience and switch to another company you can also read lots of feedback about favotism. Company is also good for fresher guy but don't stay here more than 1 year . Thanks 😊

Claims Associate Interview Questions Asked at Other Companies

Q1. What is health and why we are doing insurance?
Q2. What is the difference between Medicare and Medicaid
Q3. What is copay coins and out of pocket
Q4. What do you know about insurance
Q5. What do you mean by window dressing of balance sheet

Claims Associate Interview Questions & Answers

user image raja kumari

posted on 24 Jul 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Not bad. It went well

Round 2 - One-on-one 

(2 Questions)

  • Q1. They asked about percentage calculation
  • Q2. Then they asked about expectation package
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. About graduation and about experience

Optum Global Solutions interview questions for designations

 Senior Claims Associate

 (10)

 Claims Representative Associate

 (3)

 Claims Executive

 (2)

 Claims Examiner

 (1)

 Claims Analyst

 (2)

 Associate

 (5)

 Process Associate

 (6)

 Senior Associate

 (5)

Interview experience
2
Poor
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Genral question regarding ur Carrier and graduation

Get interview-ready with Top Optum Global Solutions Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction, past experience, expected CTC, if comfortable for night shift, difference between EOB and ERA.
Round 2 - Aptitude Test 

Maths related multiple choice questions, pronunciation related test, typing test.

Round 3 - Behavioral 

(1 Question)

  • Q1. What are void claims, types of Medicare, types of denials, OI types.

Interview Preparation Tips

Topics to prepare for Optum Global Solutions Claims Associate interview:
  • Health Insurance
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About my self and some cross question from my resume
Round 3 - One-on-one 

(7 Questions)

  • Q1. Tell me some interesting facts about you
  • Q2. What is your daily routine
  • Q3. What is claims ?
  • Ans. 

    Claims are requests made by individuals or organizations to an insurance company for compensation or coverage for a loss or damage.

    • Claims are requests for compensation or coverage for a loss or damage.

    • Claims can be made by individuals or organizations to an insurance company.

    • Claims are typically submitted with supporting documentation and evidence.

    • Insurance companies evaluate claims to determine the validity and amount...

  • Answered by AI
  • Q4. What is copay coins
  • Q5. Why you are interested to join optum
  • Q6. What is Health care
  • Q7. Why you left your previous organisation

Claims Associate Interview Questions & Answers

user image Anjana Bellana

posted on 24 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher I joined as so it's a friendly interview
Good communication are much important
Confidence way u answer the question
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction family background education background
  • Ans. 

    I come from a close-knit family with a strong educational background.

    • My family is very supportive and has always encouraged me to pursue my education and career goals.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • My parents are both professionals in the finance industry and have instilled in me the value of hard work and dedication.

    • I have a younger sister who is currently studying to become ...

  • Answered by AI
  • Q2. Introduction family background education background
  • Ans. 

    I come from a close-knit family with a strong educational background.

    • My family is very supportive and has always encouraged me to pursue my education and career goals.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • My parents are both professionals in their respective fields and have instilled in me the value of hard work and dedication.

    • I have a sibling who is currently studying engineering at

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Describe yourself About your yesterday
Round 2 - Technical 

(2 Questions)

  • Q1. Typing test They gave me some para to write on mini time
  • Q2. Random paragraph random topic
Round 3 - One-on-one 

(1 Question)

  • Q1. Why you left your last job About your hobbies How you handle to up down in night shift

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Claims Associate interview?
Optum Global Solutions interview process usually has 2-3 rounds. The most common rounds in the Optum Global Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Optum Global Solutions Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum Global Solutions. The most common topics and skills that interviewers at Optum Global Solutions expect are Communication Skills, Customer Service, Interpersonal Skills, Leadership and Typing Speed.
What are the top questions asked in Optum Global Solutions Claims Associate interview?

Some of the top questions asked at the Optum Global Solutions Claims Associate interview -

  1. What is copay coins and out of poc...read more
  2. What are void claims, types of Medicare, types of denials, OI typ...read more
  3. Current ctc how much you exp...read more
How long is the Optum Global Solutions Claims Associate interview process?

The duration of Optum Global Solutions Claims Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Optum Global Solutions Claims Associate Interview Process

based on 58 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round - 1
  • One-on-one Round - 2
View more
Optum Global Solutions Claims Associate Salary
based on 4.3k salaries
₹1.6 L/yr - ₹6 L/yr
At par with the average Claims Associate Salary in India
View more details

Optum Global Solutions Claims Associate Reviews and Ratings

based on 762 reviews

4.2/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.4

Salary

4.5

Job security

4.3

Company culture

3.1

Promotions

3.9

Work satisfaction

Explore 762 Reviews and Ratings
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