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Optum Global Solutions Claims Associate Interview Questions, Process, and Tips

Updated 18 Feb 2025

Top Optum Global Solutions Claims Associate Interview Questions and Answers

View all 10 questions

Optum Global Solutions Claims Associate Interview Experiences

61 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

There will be a appitude test we have to gain atleast 8 outof 11 questions

Round 3 - Typing Test 

(1 Question)

  • Q1. Typing test for second round
  • Ans. In typing test we have to get 25 wpm nd 85% accuracy
  • Answered Anonymously
Round 4 - One-on-one 

(1 Question)

  • Q1. There will be a one on one round
  • Ans. There will be a one on one round with manager
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be on confidence and answer any questions with 100% confidence and in one on one round just give the answers with confidence and eye to eye contact only.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. About graduation and about experience

Claims Associate Interview Questions Asked at Other Companies

Q1. What is health and why we are doing insurance?
Q2. What is the difference between Medicare and Medicaid
Q3. What is copay coins and out of pocket
Q4. What do you know about insurance
Q5. What do you mean by window dressing of balance sheet
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

20 questions all were easy ,easy to clear the aptitude test

Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and detail-oriented professional with experience in handling insurance claims and providing excellent customer service.

    • Experienced in processing insurance claims

    • Strong attention to detail

    • Excellent customer service skills

    • Ability to work efficiently under pressure

    • Proficient in using insurance claim software

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. Your background
  • Ans. 

    I have a Bachelor's degree in Business Administration and 2 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 2 years of experience in customer service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy stay chilk
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What is you name why should be hire you
  • Q2. What is your name your favourite movie
  • Q3. My favourite movie is DJ
  • Q4. My name is Archana Sharma
  • Q5. I am sure turn out to be a key player of your company I asure you I will never regret for the decision to hear me

Interview Preparation Tips

Interview preparation tips for other job seekers - I need for jobs because very important job in our life and for career

Optum Global Solutions interview questions for designations

 Senior Claims Associate

 (10)

 Claims Representative Associate

 (3)

 Claims Executive

 (2)

 Claims Examiner

 (1)

 Claims Analyst

 (2)

 Associate

 (5)

 Process Associate

 (7)

 Senior Associate

 (5)

I applied via Walk-in and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General introduction
  • Q2. About last day routine
Round 3 - HR 

(1 Question)

  • Q1. General discussion To check your knowledge about comoany and check ur grammer and fluency in english

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on english and typing thats enough

Get interview-ready with Top Optum Global Solutions Interview Questions

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction about myself and the some knowledge about claims
Round 3 - HR 

(1 Question)

  • Q1. Experience about optum and the goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Grooming is first impression to impress the HR and the good communication skills are very much important
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction, how was my day , my hobbies, about that offc , some questions related their working culture
  • Ans. I normally introduce my self and where I am living , about my studies and hobbies,and some things about my family,and my unique personality , and I normally introduce my whole day how's it's Going .. Speak something about optum
  • Answered Anonymously
  • Q2. My last question is what is health care
  • Ans. Beaing a fresher I don't know about the health care work, but I simply explain about health care that it
  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. Same as basic but one last question add by the manager because I says in my hobbies cooking also so he ask about how to make tea ☕
  • Ans. I simply explain about making a cup of tea step by step , I don't know how many step are their after explaining to the sir 😜 then I realised seven steps are their , That's it guys 😁 this is how's my last rounds last question goes ..
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive at the interview tym and you have to be an active listener and be focused at the interview tym to give an answer , and be focused what you have to say in front of interviewer if you fumbling in giving the answers is this also the reason for rejection ,so, avoid maje sure avoid fumbling, avoid you habits when your speaking like 'A' 'mm' word in your Tung.,.your speaking skills has to clear and clear words
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Comfortable in US shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself
Comfortable in US shifts
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Written test on logical, analytical reasoning

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why you want to join the company

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Family background and weekness
  • Q2. Why girls are not working on married

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give up without any reason 1st we do on confidence and try to talk give more information for your future goals also.

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Claims Associate interview?
Optum Global Solutions interview process usually has 2-3 rounds. The most common rounds in the Optum Global Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Optum Global Solutions Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum Global Solutions. The most common topics and skills that interviewers at Optum Global Solutions expect are Communication Skills, Customer Service, Interpersonal Skills, Leadership and Typing Speed.
What are the top questions asked in Optum Global Solutions Claims Associate interview?

Some of the top questions asked at the Optum Global Solutions Claims Associate interview -

  1. What is copay coins and out of poc...read more
  2. What are void claims, types of Medicare, types of denials, OI typ...read more
  3. Current ctc how much you exp...read more
How long is the Optum Global Solutions Claims Associate interview process?

The duration of Optum Global Solutions Claims Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Optum Global Solutions Claims Associate Interview Process

based on 60 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round - 1
  • One-on-one Round - 2
View more
Optum Global Solutions Claims Associate Salary
based on 4.3k salaries
₹1.6 L/yr - ₹6 L/yr
At par with the average Claims Associate Salary in India
View more details

Optum Global Solutions Claims Associate Reviews and Ratings

based on 768 reviews

4.2/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.4

Salary

4.5

Job security

4.3

Company culture

3.1

Promotions

3.9

Work satisfaction

Explore 768 Reviews and Ratings
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