eClerx Customer Care Executive Reviews by 10+ Employees | Rated 4.3/5

What employees say about eClerx?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

62% employees reported

Flexible timing

75% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

4 reviews

4.4

Rated by Men

7 reviews

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11 reviews found

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Customer Care Executive in Chandigarh

Full Time

Voice \/ Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2024

Likes

Cab Facility

Work-life balance - Good

Dislikes

Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More

Job security - Poor
Promotions - Poor
Company culture - Poor

Customer Care Executive in Pune

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jun 2024

Likes

Everything including management is too good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Care Executive in Chandigarh

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jun 2023

Likes

The work place is great.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing and everything is good.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Chandigarh

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Aug 2023

Likes

Helping people Cleanliness Learning

Salary - Excellent
Skill development - Excellent
Job security - Good
Company culture - Excellent

Dislikes

Food ..

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Chandigarh

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Aug 2023

Likes

All good nd job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good and

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chandigarh

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2023

Likes

Working environment is outstanding.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work pressure is just too much as expected to salary .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chandigarh

Full Time

Chat Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Jan 2023

Likes

good working environment

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Rotational shifts are hectic

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Chandigarh

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2022

Likes

I joined eclerx 3 years before it was a best place to workin. However now they put a lot of pressure and payout is extremely low as per the job requirements. Although the work environment is truly lively u feel great.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions - Poor

Work Details

Excellent at beginning bad at end

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Chandigarh

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2019

Likes

The facilities are awesome. Overall I haven't worked with a company like eclerx... The Best company in Chandigarh...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Graveyard shifts

Work Details

I have worked there as a analyst. So it was quite easy.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Ctc Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Nov 2022

Likes

Food

Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Pressure work meal salary oo

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about eClerx?

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Customer Care Executive Jobs at eClerx

View all

Customer Care Executive

Navi Mumbai

0-3 Yrs

₹ 2.25-2.5 LPA

Customer Care Executive

Pune

0-3 Yrs

₹ 2.25-2.5 LPA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 eClerx reviews submitted by eClerx employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if eClerx is the right company for you. 62% of employees reported the working ...Read more

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