eClerx Analyst Reviews

Likes

Dislikes

I am deeply saddened by eClerx HR’s unfair decision to force my resignation despite being medically fit as per my doctor’s consultation. I was fully willing to continue working, but after my parents, out of concern, didn’t allow me to attend for just one day, Management took an extreme step without considering my commitment. My parents even begged on a call, explaining our struggles, yet HR ignored their pleas and accepted my resignation forcefully. Today, my family and I are in tears, struggling without income. I was the only earning member, yet eClerx prioritized unnecessary precautions over my livelihood. This decision has left us devastated, and I feel betrayed by the company I was dedicated to....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Eclerx provide good food at affordable prices. Infrastructure is also good. Toilets infrastructure is clean. They also provide Newspapers for reading which was best part for me. You can sit in Cafeteria and spend time reading but they keep music on which is distracting sometimes. Salary is always on time. DLF building also has Table tennis and volleyball.

Dislikes

I was part of a process in which during winter season the workload got significantly reduced due to which we had lot of free time. So during that free time I wanted to read newspapers and articles on laptop to keep myself updated and stay engaged in something which unfortunately was not allowed due to IT security policy. That's the only reason I had to leave apart from that everything was fine for me personally. I have 1 star to work life balance because I worked in Night shifts which effects you work life balance. You feel sleepy on weekend day but you are awake in Night like a OWL. You cannot go visit a market or chill outside because it's dark. You cannot go to Park or Mountains at odd hours. Well this is just a personal opinion for some people Night shift works. night shift becomes a problem on weekends when you awake in Night and you cannot go out....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

To be honest nothing in the company is likable

Dislikes

Operations are literally like a scam, you would be forced to do sales with target in the name of customer support and above that there's zero incentives for sales. The work life balance does not exist and the management doesn't care about any employee. The only thing they want is numbers and sales!

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Many managers were supportive and promoted healthy environment.

Dislikes

The managers at my last project were totally toxic and made everyone to work 14 hours a day, compulsory WFO at no extra pay, even for people who stayed more than 100 kms away, close to 30 people resigned in 4 months. Also illegal misuse of PCIP(Performance correction program) without any clear proof and many put into VRP pool(bench), again no specific reason and HR played blind to these managers. Vertical was digital so be careful and ask specifically about work ethics when you interview....Read More

Likes

Worst Work Environment Ever!

Dislikes

Worst Work Environment Ever! Working at this company was nothing short of a nightmare. The work culture is toxic, oppressive, and downright disrespectful to employees. It's almost as if you are treated like a prisoner. Employees have no rights, no voice, and are constantly pressured to conform without any support from the management. If something is wrong, do not expect help or understanding - the management's only concern is making sales, even if that means lying to customers. In fact, they openly encourage agents to device clients, with comments like, "Do the sale, even if you need to lie"...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Perk and benefits provided by the Company is good.

Dislikes

The company culture has disappointed me a lot.there is many thing's are not good like work environment,bad behavior of seniors. bad behavior - they don't have manner to how talk with us,using abusing language.they don't think how behave should be in professionalism. Work culture - the work culture is very terrible.Seniors rudely pressurize and they don't give you even your break also 9 hours shift they extend your shift to 2 hours more without giving overtime....Read More

Likes

Nothing .. faltu company h mei toh bolugi kisko join h mt karo thirdclass company no timing eclerx management torturing people by mental health traumatized them they recently added complete sales part which was not told us before hiring

Dislikes

Poor management poor knowledge don't know how to talk and the WFM team Shwetha Shetty She really needs a guidance how to talk with people and Our SPGM don't know how to talk with girl fukat ka khati ho company ka nuksaan karwa rahi ho ,tumko hire kiske liye kiya h fukat ki salary lene ke liye ...Agar tumko process ka itna h gyaan htoh khud sikh na bhaie process pehle and tere se jyda knowledge h hum log ko too much attitude in SPGM Pm toh pata nai khudko kya h samjta h 2 saal experience lekar humko sikhayega kya kaise krte h ..0 knowledge Poor management too much politics And transportation timing are like if you are shift is 12:30 they will pick you up at 10:30 seriously HR rude transportation people are very rude khudke baap ki company h samjate h ye log Varsha singh Kunal Seth , naved kazi , ananat pingale , please you should learn some manners before you are speaking with your colleagues and hum log aapke naukar h nahi jo aapko sunane aaye h pata nai kahase bharte h aise faltu logo ko company mei jisko knowledge ratibhar bhi naa ho ...Hum log sikhayenge ye log chats kaise krte h ...And woh Shwetha Shetty she arrange our drop and pickup timings...Upar se bolti h inke baap ki company h ...Inka baap ka nps jaata h .....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Good team and working in a good environment with skilled people.

Dislikes

The Annual paytoll structure is much less compared to other companies appraisal are not given to deserving candidates.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company culture

Dislikes

Mananger Nidhi Thakur in chandigarh office. Uneducated and undeserved manager.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.