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Mphasis Customer Care Executive Interview Questions and Answers for Experienced
Updated
17 Feb 2018
1 interview found
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I applied via Approached by Company and was interviewed before Feb 2017.
5 Interview Rounds
Interview Questions
- Q1. Directly they ask what should be your ctc per annum but the fixed ctc was satisfactory i used to pay rs 6900 per month during 2006 - 2007
Add Answer
- Q2. 3 types of languages pronunciation one in english language , the same words and subject in hindi and the same statements / dialogue / description in local langu...read more
View Answers (1)
Interview Preparation Tips
Round: Resume Shortlist
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service
Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events
General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service
Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events
General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Interview questions from similar companies
Vidhya
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in May 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction about yourself Add Answer
- Q2. Work experience Add Answer
2
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's was a terrible experience they make to wait one whole day and they just said your asking high salary package they don't provide 30% hike for experience its totally waste of time and money
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Jan 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
2
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
Customer Care Executive Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 15 Feb 2022
I applied via Walk-in
1 Interview Round
1
Technical Round (1 Question)
- Q1. Denail management Medical billing Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Great interview great experience
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Based on general knowledge. Not so difficult.. Some basic math and science and computer related stuff.
3
Typing Test Round (1 Question)
- Q1. 25-30 words per minute speed. Will give some paragraph and u hv to type it without error. Add Answer
4
One-on-one Round (1 Question)
- Q1. Will ask questions related to education and whatever there will be on resume. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Can join for some work experience in customer services in international process.
Customer Care Executive Interview Questions
Sutherland Global Services
Jenifer Emima
posted on 8 Mar 2024
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell me about something Add Answer
- Q3. Tell me schooling View Answers (1)
- Q4. Tel me unviersity View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
Customer Care Executive Interview Questions
Sutherland Global Services
Anonymous
posted on 31 Dec 2023
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023.
3 Interview Rounds
1
Aptitude Test Round
Average method of screening
2
Group Discussion Round
General topic with basic knowledge.
3
One-on-one Round (3 Questions)
- Q1. Mostly about the resume topics and reasons Add Answer
- Q2. If, I had a experience of 1 year at Indian oil corporation. They will ask me about the roles and responsibilities of my job nature. Add Answer
- Q3. I just explained as it is. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident with your knowledge. That's enough.
I was interviewed before Dec 2020.
Interview Questions
- Q1. Why you want to join BPO field
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The simple answer I love to interact with different kind of people and want to improve my communication skills.
Customer Care Executive Interview Questions
Sutherland Global Services
Anonymous
posted on 22 Feb 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Jan 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Basic Introduction, Talk about your family background Add Answer
3
Assignment Round
General knowledge questions were asked in the assignment.
4
One-on-one Round (1 Question)
- Q1. Introduction, Family background questions, The manager will ask about any topic. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They check only comunications skills in you that's it.
Mphasis Interview FAQs
How many rounds are there in Mphasis Customer Care Executive interview for experienced candidates?
Mphasis interview process for experienced candidates usually has 1 rounds. The most common rounds in the Mphasis interview process for experienced candidates are One-on-one Round and HR.
How to prepare for Mphasis Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mphasis. The most common topics and skills that interviewers at Mphasis expect are Communication Skills, Insurance, International Voice Process, US Shift and customer care.
What are the top questions asked in Mphasis Customer Care Executive interview for experienced candidates?
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Mphasis Customer Care Executive Reviews and Ratings
based on 29 reviews
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