eClerx Customer Care Executive Interview Questions and Answers for Experienced

An aptitude test is a standardized assessment that measures a person's potential and skills in a particular field or role. It's often used by employers during the recruitment process.

An "after interview assessment" refers to a test or evaluation that a company administers to a candidate after they have already had an initial interview, allowing the employer to further assess their skills, abilities, and suitability for the role beyond just the interview conversation; this could include things like technical skills tests, personality assessments, reference checks, or even further in-depth interviews with other team members depending on the role and company practices.

A group discussion (GD) in an interview is a selection process where a group of candidates are put together to discuss a given topic, allowing the interviewer to assess their communication skills, critical thinking, leadership abilities, and teamwork capabilities by observing how they interact and contribute to the conversation.

Q1. "Describe a time you had to address a performance issue with a high-performing employee."
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Q2. "Tell me about a time you successfully coached a team member through a challenging situation
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Q3. What are your salary expectations for this position?"'
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Q4. "Can you share an example of a time you demonstrated initiative in a previous role?"
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Q5. "What are your career goals in the next 5 years, and how does this position align with them?"
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Based on general knowledge. Not so difficult.. Some basic math and science and computer related stuff.

Q1. 25-30 words per minute speed. Will give some paragraph and u hv to type it without error.
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Q1. Will ask questions related to education and whatever there will be on resume.
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