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BPO+ Telecalling Interview Questions and Answers

Updated 18 Dec 2024

BPO+ Telecalling Interview Experiences

1 interview found

Telecalling Interview Questions & Answers

user image Pavithra Nagarajan

posted on 18 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

The duration contains 30mins.And topic is logical reasoning ,mathematics related

Round 2 - Group Discussion 

The topic is today economy.we have to speak time 5mins.

Interview Preparation Tips

Topics to prepare for BPO+ Telecalling interview:
  • Telecalling
Interview preparation tips for other job seekers - Don't give away.And its is very helpfull platform for job seekers..

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your qualifications? How many members you have in your family? What is your passion? Why you want to do a call center job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speek confidently, clear, normal which language is you comfortable 🙂

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
  • Q2. Regarding previous Organization.
  • Q3. Why did you left previous Organization.
  • Q4. What was your role in previous Organization.
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

  • Answered by AI
  • Q6. Regarding Hobby
  • Q7. Job stability
  • Q8. And what you think about TCS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About my memories in clg life?
  • Q2. They asked me to narrate a movie concept in short

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare beforehand. Don't be nervous. Communication skill is the key.

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Qualifications and experience
Round 2 - HR 

(1 Question)

  • Q1. Situation questions, language proficiency
Round 3 - HR 

(1 Question)

  • Q1. Commitment to work for the company for a long term

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

  • Answered by AI
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

  • Answered by AI

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

BPO+ Interview FAQs

How many rounds are there in BPO+ Telecalling interview?
BPO+ interview process usually has 2 rounds. The most common rounds in the BPO+ interview process are Group Discussion and Aptitude Test.

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BPO+ Telecalling Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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BPO+ Telecalling Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
Customer Care Executive
107 salaries
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₹1 L/yr - ₹5 L/yr

Customer Service Executive
63 salaries
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₹1.1 L/yr - ₹5 L/yr

Telecaller
55 salaries
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₹1 L/yr - ₹4 L/yr

Team Lead
45 salaries
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₹1.5 L/yr - ₹6 L/yr

BPO Executive
43 salaries
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₹1.1 L/yr - ₹3.2 L/yr

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