BPO+ Telecalling Interview Questions and Answers

An aptitude test is a type of psychometric test used to assess cognitive skills and other specific abilities and behavioural traits. Job aptitude tests are very common; almost any employer uses them to screen candidates; among them are the Royal Air Force, EY, Goldman Sachs, and Nursing & midwifery administrators. The most popular ones

Questions on software and system designs. For this, candidates require analytical and logical thinking to solve problems and scenarios for the onsite or virtual interview.

Similar to new markets, companies need to develop new products in order to grow. This problem is intimidating for most clients due to potential high costs and a fear of the unknown. Your case study interview framework should dive deep into the new product before anything else.

What is a group interview?

A group interview is when an employee or team of employees interviews multiple candidates simultaneously, or when a team of employees forms a panel to interview one candidate. Employers typically perform both types of group interviews in conference rooms to simulate a meeting or team project.

Q1. Structured Interview:
Add your answer
Q2. Semi-Structured Interview
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. What is your understanding of the role of an HR department?
Add your answer

What are Interview Assignments? A task or project that a recruiter asks candidates to do as part of an interview. It tests candidates' skills and ensures they can do the job. It's a great way to understand a candidate's abilities and potential better.

Q1. What programming languages are you most familiar with?
Ans. 
I am most familiar with Python, Java, and JavaScript.
• Python

• Java

• JavaScript
Answered by AI
Add your answer
Q2. Describe the troubleshooting process you’d follow for a crashing program.
Ans. 
I would start by checking for any recent updates or changes, then look for error messages, try restarting the program, and if necessary, seek help from IT support.
• Check for any recent updates or changes that may have caused the program to crash

• Look for any error messages or pop-up notifications that could provide clues to the issue

• Try restarting the program to see if that resolves the problem

• If the program continues to...read more
Answered by AI
Add your answer

Q1. Self Introduction round
Add your answer

Listening test and typing test while listening

Q1. Awareness about company
Add your answer

Q1. Manager round and discuss about salary
Add your answer

Q1. Speed typing test
Add your answer

Q1. Tell me about your self
Add your answer
Q2. Why did you choose our company
Add your answer

Q1. Can you provide a self-introduction?
Add your answer
Q2. Can you provide a brief overview of your last job?
Add your answer
Q3. How many years of experience do you have in a call center environment?
Add your answer
Q4. What are your salary expectations?
Add your answer

Name date of birth location experience

Q1. Self introduction
Add your answer
Q2. Ap ye company kyn join krna chate ho
Add your answer

Q1. How will you communicate with people?
Ans. I will communicate with people in a very decent way. I will ask their problem and needs and then i will assure them to fix it as soon as possible.
Answered Anonymously
Add your answer
Q2. As being fresher,what is your expectations?
Add your answer
Q3. As a fresher, i want to enhance my skills rather than the salary...but as expected yoyt company is reputed so i will get a common salary like others in same post.
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. What do you know about sales?
Ans. 
Sales involves the process of selling products or services to customers, with the goal of generating revenue and building customer relationships.
• Sales is a crucial aspect of business, as it directly impacts revenue generation.

• It involves identifying potential customers and convincing them to purchase a product or service.

• Sales professionals use various techniques such as cold calling, networking, and presentations to r...read more
Answered by AI
Add your answer
Q3. To audit a call means what?
Ans. 
To audit a call means to review and assess the quality and effectiveness of a phone conversation.
• Auditing a call involves evaluating the communication skills, adherence to scripts or guidelines, and customer service provided during the call.

• It includes assessing the clarity, tone, and professionalism of the telecaller's voice.

• The call may be audited for compliance with company policies, sales techniques, or customer sa...read more
Answered by AI
Add your answer