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Tech Mahindra Telecalling Interview Questions and Answers
Tech Mahindra Telecalling Interview Experiences
1 interview found
Anonymous
I applied via campus placement at Vidyasagar University and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your qualifications? How many members you have in your family? What is your passion? Why you want to do a call center job?
Interview Preparation Tips
Interview questions from similar companies
I applied via Company Website
(1 Question)
- Q1. Selfie introduction
I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell about yourself?
- Ans. My name is ieshwarya I live in Hyderabad.I have done B.com generals . I'm fresher to this job
Interview Preparation Tips
Selected
I was interviewed in Jul 2024.
(4 Questions)
- Q1. Customer calling
- Q2. Tecalling customer care
- Q3. Sir good morning ma office platus uandi tecalling customer speaking mam
- Q4. Mam super company technical nice
Interview Preparation Tips
Good had tricky questions
(2 Questions)
- Q1. Ur experience on the project
- Ans.
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
- Q2. Toughest situation u ever face
- Ans.
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
Interview Preparation Tips
Madhuri davidraju
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. How you handle aggressive customers
- Ans.
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed
Selected
I applied via Newspaper Ad and was interviewed in Nov 2023. There were 2 interview rounds.
About company and personal
(2 Questions)
- Q1. About education and hobbies
- Q2. Salary expectation and about working
Easy test, can be easily solved
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your work ex
I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.
To understand the interview attender
I would interesting on tellcaller but I have coding knowledge also
Interview Preparation Tips
- High level design
- HTML
- CSS
- Javascript
I was interviewed in Feb 2022.
(5 Questions)
- Q1. Mai is company ke lye kuch karna chahta huu tao pliz sir mujhe hair kar le
- Q2. May name is arman khan
- Q3. No bady mai nahi janta
- Q4. I have no idia no qustion
- Q5. Byy byy byy tc by no
Interview Preparation Tips
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Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
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Tech Mahindra Telecalling Reviews and Ratings
based on 2 reviews
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