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Cognizant Telecalling Interview Questions and Answers

Updated 31 Jul 2021

Cognizant Telecalling Interview Experiences

1 interview found

Telecalling Interview Questions & Answers

user image Anonymous

posted on 31 Jul 2021

I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself?
  • Ans. My name is ieshwarya I live in Hyderabad.I have done B.com generals . I'm fresher to this job
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not stress full pretty good and nice

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Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Company Website

Round 1 - One-on-one 

(1 Question)

  • Q1. Selfie introduction

I applied via campus placement at Vidyasagar University and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your qualifications? How many members you have in your family? What is your passion? Why you want to do a call center job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speek confidently, clear, normal which language is you comfortable 🙂
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Technical 

(4 Questions)

  • Q1. Customer calling
  • Q2. Tecalling customer care
  • Q3. Sir good morning ma office platus uandi tecalling customer speaking mam
  • Q4. Mam super company technical nice

Interview Preparation Tips

Interview preparation tips for other job seekers - The process of contacting and engaging with customers effectively.

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

To understand the interview attender

Round 3 - Coding Test 

I would interesting on tellcaller but I have coding knowledge also

Interview Preparation Tips

Topics to prepare for TCS Telecaller interview:
  • High level design
  • HTML
  • CSS
  • Javascript
Interview preparation tips for other job seekers - In day to day life so many jobs are here from Job seekers application on network to take and use this you are all talented person's all the best for your interview.

I was interviewed in Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Mai is company ke lye kuch karna chahta huu tao pliz sir mujhe hair kar le
  • Q2. May name is arman khan
  • Q3. No bady mai nahi janta
  • Q4. I have no idia no qustion
  • Q5. Byy byy byy tc by no

Interview Preparation Tips

Interview preparation tips for other job seekers - I have no idia no qustio no bady mujse acha ap ko kahi nahi mile ga mujhe hai kar lijye sir plzz
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Company Website

Round 1 - One-on-one 

(1 Question)

  • Q1. Selfie introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Problem solving skills

Round 2 - Technical 

(6 Questions)

  • Q1. Common sorting algorithms
  • Ans. 

    Common sorting algorithms include Bubble Sort, Selection Sort, Insertion Sort, Merge Sort, Quick Sort, and Heap Sort.

    • Bubble Sort - repeatedly steps through the list, compares adjacent elements, and swaps them if they are in the wrong order

    • Selection Sort - repeatedly finds the minimum element from the unsorted part and swaps it with the first unsorted element

    • Insertion Sort - builds the final sorted array one item at a t...

  • Answered by AI
  • Q2. Second largest element in an array
  • Ans. 

    Find the second largest element in an array of strings.

    • Convert the strings to integers for comparison.

    • Sort the array in descending order.

    • Access the second element in the sorted array to get the second largest element.

  • Answered by AI
  • Q3. Reverse string
  • Q4. Palindrome check
  • Q5. Java Exception Handling
  • Q6. Java Streams and Lambdas

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Data Structures
  • Algorithms
  • Data Entry
  • Operating Systems
  • Object Oriented Programming
  • Version Control
  • Time Management
Interview preparation tips for other job seekers - Stay persistent
Network actively
Tailor resumes
Stay positive

Skills evaluated in this interview

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