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Cognizant Telecalling Interview Questions and Answers

Updated 31 Jul 2021

Cognizant Telecalling Interview Experiences

1 interview found

Telecalling Interview Questions & Answers

user image Anonymous

posted on 31 Jul 2021

I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself?
  • Ans. My name is ieshwarya I live in Hyderabad.I have done B.com generals . I'm fresher to this job
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not stress full pretty good and nice

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Company Website

Round 1 - One-on-one 

(1 Question)

  • Q1. Selfie introduction

I applied via campus placement at Vidyasagar University and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your qualifications? How many members you have in your family? What is your passion? Why you want to do a call center job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speek confidently, clear, normal which language is you comfortable 🙂
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Technical 

(4 Questions)

  • Q1. Customer calling
  • Q2. Tecalling customer care
  • Q3. Sir good morning ma office platus uandi tecalling customer speaking mam
  • Q4. Mam super company technical nice

Interview Preparation Tips

Interview preparation tips for other job seekers - The process of contacting and engaging with customers effectively.

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

To understand the interview attender

Round 3 - Coding Test 

I would interesting on tellcaller but I have coding knowledge also

Interview Preparation Tips

Topics to prepare for TCS Telecaller interview:
  • High level design
  • HTML
  • CSS
  • Javascript
Interview preparation tips for other job seekers - In day to day life so many jobs are here from Job seekers application on network to take and use this you are all talented person's all the best for your interview.

I was interviewed in Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Mai is company ke lye kuch karna chahta huu tao pliz sir mujhe hair kar le
  • Q2. May name is arman khan
  • Q3. No bady mai nahi janta
  • Q4. I have no idia no qustion
  • Q5. Byy byy byy tc by no

Interview Preparation Tips

Interview preparation tips for other job seekers - I have no idia no qustio no bady mujse acha ap ko kahi nahi mile ga mujhe hai kar lijye sir plzz
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Telephonic Call 

(7 Questions)

  • Q1. What's your name
  • Q2. What's your ambition
  • Q3. Where are you from
  • Q4. Which study are you studying
  • Q5. Why are choosing this job
  • Q6. Are you interested this job
  • Q7. Which type of languages you know
  • Ans. 

    I am fluent in English, Hindi, and Spanish.

    • English

    • Hindi

    • Spanish

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do truly and weak up this kind of mask 🎭
Round 1 - One-on-one 

(10 Questions)

  • Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
  • Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
  • Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...
  • Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
  • Q5. How much experience you have . -1 year
  • Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
  • Q7. When do you join this job .- today
  • Q8. What is your strength.- My strength is ty good communication skill and typing speed.
  • Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
  • Q10. What is your short term goal.- My short term goal is to get a job

Interview Preparation Tips

Interview preparation tips for other job seekers - My am self confidence and I am self motivated.
Contribute & help others!
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