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VoPro Solutions Pvt. Ltd.

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VoPro Solutions Pvt. Ltd. Customer Care Executive Interview Questions and Answers

Updated 7 Mar 2024

VoPro Solutions Pvt. Ltd. Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 7 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Self introduction

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Product knowledge,customer handling skills and aptitude

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be courteous ,flexible and professional

Top trending discussions

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Interview Tips & Stories

1d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 7 Dec 2017

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

Ans.

I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics

Answered by AI

View 7 more answers

Q2. What do you mean by Customer serive

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

Answered by AI

View 1 more answer

Q3. Tell me How to sales Our product

Ans.

To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...

Answered by AI

Add your answer

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Short introduction

Add your answer

Q2. What do you mean by customer service

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support

Answered by AI

Add your answer

Q3. Scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(3 Questions)

Q1. Tell me about yourself.

View 1 more answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:

Customer Service

Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction about the process

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Oct 2020

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

7 Questions

Q1. (1)what is sales?

Ans.

Sales is the process of selling products or services to customers in exchange for money.

Sales involves identifying potential customers and their needs
It also involves promoting and demonstrating the benefits of the product or service
Closing the sale by convincing the customer to make a purchase
Following up with customers to ensure satisfaction and encourage repeat business
Examples include selling cars, insurance polici

Answered by AI

View 4 more answers

Q2. (2) what is E-commerce?

Ans.

E-commerce refers to buying and selling of goods and services online.

E-commerce involves online transactions through websites or mobile apps.
It eliminates the need for physical stores and allows businesses to reach a wider audience.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers to customers.

Answered by AI

View 1 more answer

Q3. (3) what is the advantages and disadvantages of online shopping?

View 1 more answer

Q4. (4) what is online shopping?

Ans.

Online shopping is the process of buying goods or services over the internet.

Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Popular online shopping websites include Amazon, eBay, and Walmart.
Online shopping has become increasingly popular due to its convenience and accessibility.
Payment methods f...

Answered by AI

View 2 more answers

Q5. (5) Tell us some name of e-commerce site.

Ans.

E-commerce sites are online platforms where you can buy and sell products and services.

Amazon - one of the largest e-commerce sites in the world
eBay - an online auction and shopping website
Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services
Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...

Answered by AI

Add your answer

Q6. (6) Tell us about yourself?

Add your answer

Q7. (7) what is your strength and weekends?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be positive.

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Typing test

Round 2 - HR

(2 Questions)

Q1. What is your family background?

Add your answer

Q2. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Typing test

Round 2 - HR

(1 Question)

Q1. Ss hiukd be more careful

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be more careful about the work and while giving the interview ....

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 19 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Typing test

Round 2 - One-on-one

(1 Question)

Q1. Self introduction about introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 25 May 2021

I was interviewed before May 2020.

Interview Questionnaire

1 Question

Q1. There's nothing, they just asked to introduce myself and then they asked about customer support basic questions. Infact HR will tell you what they'll ask, it's very simple for customer support executive in...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very very simple and easy. There's nothing more to think about the interview.

VoPro Solutions Pvt. Ltd. Interview FAQs

How many rounds are there in VoPro Solutions Pvt. Ltd. Customer Care Executive interview?

VoPro Solutions Pvt. Ltd. interview process usually has 2 rounds. The most common rounds in the VoPro Solutions Pvt. Ltd. interview process are One-on-one Round.