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I applied via AmbitionBox and was interviewed in Jun 2023. There were 3 interview rounds.
Security management and how to handling crowed
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.
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posted on 18 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.
Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.
I have strong communication skills and enjoy interacting with people.
I thrive in a dynamic and challenging work environment.
I am motivated by the opportunity to help customers and resolve their issues efficiently.
I am interested in the diverse range of industries and clients that BPO roles offer.
I am excited ab...
I understood the assessment as a way to evaluate my skills and knowledge related to customer care.
I understood that the assessment would involve questions or scenarios related to customer service.
I prepared by reviewing common customer care scenarios and practicing my communication skills.
I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.
I also anticipated being evaluated ...
I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
Opportunity to interact with diverse customers
Ability to provide excellent service
Challenging and dynamic work environment
Opportunity for career growth and development
I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.
Continuum Global Solutions has a strong reputation for providing excellent customer care services.
I am impressed by the opportunities for career growth and development at Continuum Global Solutions.
I value the company culture and values of Contin...
I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.
I wanted to explore different industries and gain a broader skill set.
I was attracted to the fast-paced and dynamic environment of the BPO industry.
I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.
I believe working...
I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.
The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.
I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.
The assessment also allowed me to highlight my multitasking skills and ability to wo...
posted on 19 Jun 2024
An aptitude test is a type of psychometric test used to assess cognitive skills and other specific abilities and behavioural traits. Job aptitude tests are very common; almost any employer uses them to screen candidates; among them are the Royal Air Force, EY, Goldman Sachs, and Nursing & midwifery administrators. The most popular ones
Questions on software and system designs. For this, candidates require analytical and logical thinking to solve problems and scenarios for the onsite or virtual interview.
Similar to new markets, companies need to develop new products in order to grow. This problem is intimidating for most clients due to potential high costs and a fear of the unknown. Your case study interview framework should dive deep into the new product before anything else.
What is a group interview?
A group interview is when an employee or team of employees interviews multiple candidates simultaneously, or when a team of employees forms a panel to interview one candidate. Employers typically perform both types of group interviews in conference rooms to simulate a meeting or team project.
What are Interview Assignments? A task or project that a recruiter asks candidates to do as part of an interview. It tests candidates' skills and ensures they can do the job. It's a great way to understand a candidate's abilities and potential better.
I am most familiar with Python, Java, and JavaScript.
Python
Java
JavaScript
I would start by checking for any recent updates or changes, then look for error messages, try restarting the program, and if necessary, seek help from IT support.
Check for any recent updates or changes that may have caused the program to crash
Look for any error messages or pop-up notifications that could provide clues to the issue
Try restarting the program to see if that resolves the problem
If the program continues to...
posted on 29 Aug 2024
I applied via Walk-in and was interviewed in Jul 2024. There were 4 interview rounds.
It is on English related grammar with Typing test (EX: 35-45 WPM)
I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the technology industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained relationships with key clients such as ABC Company and XYZ Corporation
I would highlight the phone's sleek design, advanced features, and competitive pricing to appeal to the customer's needs and preferences.
Emphasize the phone's sleek and modern design to attract the customer visually.
Highlight the advanced features such as high-quality camera, long battery life, and fast processor to showcase its capabilities.
Mention the competitive pricing compared to other similar phones in the market...
Delhi is the capital city of India, known for its rich history, diverse culture, and bustling markets.
Delhi is divided into two parts - Old Delhi and New Delhi
It is home to several historical monuments like the Red Fort, Qutub Minar, and India Gate
Delhi is a major hub for shopping, with markets like Chandni Chowk and Connaught Place attracting tourists and locals alike
The city has a vibrant food scene, offering a varie...
Women's safety in Delhi is a complex issue with varying opinions and experiences.
Women in Delhi face safety concerns due to high rates of crimes like sexual harassment, assault, and rape.
There have been incidents of high-profile cases that have brought attention to the issue of women's safety in the city.
However, there are also initiatives and efforts being made to improve safety for women in Delhi, such as increased p...
posted on 19 Jun 2024
I applied via Approached by Company and was interviewed in May 2024. There were 3 interview rounds.
The golden rules of accounting are basic principles that guide the process of recording financial transactions.
The three golden rules of accounting are: Debit the receiver, Credit the giver; Debit what comes in, Credit what goes out; Debit all expenses and losses, Credit all incomes and gains.
These rules help ensure that financial transactions are accurately recorded and classified in the accounting system.
For example,...
Depreciation is the allocation of the cost of a tangible asset over its useful life.
Depreciation is a non-cash expense that reduces the value of an asset over time.
It reflects the wear and tear, obsolescence, or decrease in value of the asset.
Common methods of calculating depreciation include straight-line, double declining balance, and units of production.
Example: A company buys a delivery truck for $50,000 with a use...
GST stands for Goods and Services Tax, a value-added tax levied on most goods and services sold for domestic consumption.
GST is a single tax on the supply of goods and services, right from the manufacturer to the consumer.
It has replaced multiple indirect taxes like VAT, service tax, etc.
GST has 4 tax slabs - 5%, 12%, 18%, and 28%.
Input tax credit can be claimed on taxes paid on input goods and services.
GST registratio...
Types of GST include CGST, SGST, IGST, and UTGST.
CGST - Central Goods and Services Tax
SGST - State Goods and Services Tax
IGST - Integrated Goods and Services Tax
UTGST - Union Territory Goods and Services Tax
Yes, I am familiar with Tally for accounting, GST for taxation, and TDS for tax deduction.
I have experience using Tally software for maintaining accounting records.
I understand the concepts of GST (Goods and Services Tax) and its implications on business transactions.
I am aware of TDS (Tax Deducted at Source) and its requirements for tax deduction.
I have practical knowledge of how to handle GST and TDS compliance in ac
TCP is connection-oriented, reliable protocol while UDP is connectionless, unreliable protocol. TCP/IP model has 4 layers - Application, Transport, Internet, Link.
TCP is connection-oriented, ensures data delivery in order, and provides error-checking and retransmission of lost packets (e.g. email, web browsing)
UDP is connectionless, faster but less reliable, used for real-time applications where speed is more important...
Wireshark is a network protocol analyzer used for troubleshooting, analysis, and security purposes.
Wireshark captures and analyzes network traffic in real-time.
It helps in identifying network problems, security vulnerabilities, and malicious activities.
Users can view packet details, filter traffic, and generate reports for analysis.
Wireshark is commonly used by network administrators, security professionals, and develo...
Strength: Strong analytical skills, Weakness: Overthinking
Strength: Proficient in data analysis and interpretation
Strength: Ability to work with large datasets and complex algorithms
Weakness: Tendency to overanalyze situations and data
Weakness: Struggle with decision-making under pressure
To become a leading data scientist in the industry and make impactful contributions through data-driven insights.
Advance my skills in machine learning, data analysis, and programming languages like Python and R
Contribute to cutting-edge research and projects in data science
Lead and mentor a team of data scientists to drive innovation and solve complex problems
Collaborate with cross-functional teams to develop data-driv
Developed a machine learning model to predict customer churn in a telecom company.
Collected and cleaned customer data including usage patterns and demographics.
Used classification algorithms like logistic regression and random forest to train the model.
Evaluated model performance using metrics like accuracy, precision, and recall.
Implemented the model in a production environment to monitor and predict customer churn.
Co...
based on 56 reviews
Rating in categories
Customer Service Executive
33
salaries
| â‚ą1 L/yr - â‚ą2.5 L/yr |
Customer Service Representative
26
salaries
| â‚ą1.1 L/yr - â‚ą2.8 L/yr |
Telecaller
25
salaries
| â‚ą1 L/yr - â‚ą2.5 L/yr |
Team Lead
11
salaries
| â‚ą3 L/yr - â‚ą4 L/yr |
Quality Analyst
7
salaries
| â‚ą1.9 L/yr - â‚ą2.7 L/yr |
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