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HRH Next Services
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HRH Next Services Call Center Executive Interview Questions and Answers
HRH Next Services Call Center Executive Interview Experiences
1 interview found
Selected
I was interviewed in Jan 2025.
(5 Questions)
- Q1. Self introduction
- Q2. Communication skills
- Q3. Job orientedquestion
- Q4. Your are computer student but Why you can choose this company
- Ans.
I chose this company because of its reputation for excellent customer service and opportunities for growth in the tech industry.
I am passionate about technology and enjoy working with customers to solve their issues.
I have researched the company and believe in its values and commitment to employee development.
I see this role as a great opportunity to apply my technical skills in a customer-focused environment.
I am exci...
- Q5. How many languages you know
- Ans.
I am fluent in three languages: English, Spanish, and French.
Fluent in English, Spanish, and French
Able to communicate effectively in all three languages
Experience in multilingual customer service roles
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Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. About the working experience
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.
(5 Questions)
- Q1. How would you fill a customer something that they will not like
- Ans.
I would empathetically explain the situation, offer alternatives, and assure them of our commitment to resolving the issue.
Acknowledge their feelings and show empathy
Explain the situation clearly and honestly
Offer alternatives or solutions to mitigate the issue
Assure them of your commitment to resolving the problem
Thank them for their understanding and patience
- Q2. Do you enjoy communicating with people
- Q3. How would you deal with on irate customer on the phone
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen actively to understand the customer's issue
Empathize with the customer's frustration
Remain calm and composed throughout the conversation
Apologize for any inconvenience caused
Offer solutions to address the customer's concerns
Follow up to ensure the issue has been resolved to the customer's satisfaction
- Q4. Do you have any experience in a call centre
- Q5. Why do you want to work form us as a customer service advise
Selected
I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself.
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and feedback
Proficient in using CRM systems to track customer interactions
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service performance
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your self?
- Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
Interview Preparation Tips
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
(4 Questions)
- Q1. My qualification graduate
- Q2. How was a company which process
- Q3. I hope this opportunity give us
- Q4. Thanks give this opportunity
Interview Preparation Tips
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
(1 Question)
- Q1. Self introduction about working experience
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Quess
Awadhut Ajit Kulkarni
posted on 28 Jul 2024
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
Experienced in handling customer inquiries and complaints
Skilled in providing excellent customer service
Strong communication and problem-solving abilities
Ability to remain calm and professional in stressful situations
- Q2. Describe your college life?
- Ans.
My college life was a mix of academics, extracurricular activities, and making lifelong friendships.
Studied hard to maintain good grades
Participated in various clubs and organizations
Made friends from diverse backgrounds
Balanced social life with academic responsibilities
(2 Questions)
- Q1. They will give any 1 topic to speak
- Q2. What are your hobbies?
- Ans.
My hobbies include reading, hiking, and playing the guitar.
Reading: I enjoy reading fiction and non-fiction books in my free time.
Hiking: I love exploring nature trails and going on outdoor adventures.
Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.
Interview Preparation Tips
(4 Questions)
- Q1. Tell about your self
- Q2. Women empowerment
- Q3. Why did you choose health care
- Q4. Tell me about your college days
I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.
Interview Preparation Tips
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HRH Next Services Call Center Executive Interview Process
based on 1 interview
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HRH Next Services Call Center Executive Reviews and Ratings
based on 2 reviews
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