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HRH Next Services BPO 1 Interview Questions and Answers

Updated 17 Mar 2022

HRH Next Services BPO 1 Interview Experiences

1 interview found

BPO 1 Interview Questions & Answers

user image Anonymous

posted on 17 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - English skill test 

(2 Questions)

  • Q1. Test conducted about L S R W
    • Add your answer
  • Q2. I wrote test for that
    • Add your answer
Round 3 - HR 

(4 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. About school they asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's nice to be having interviewed by HRH NEXT I had learned so much from them.

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Adecco Group user image Anonymous

posted on 10 Oct 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Self introduce 

(5 Questions)

  • Q1. What's your strength and weakness
    • Add your answer
  • Q2. About the company structure
    • Add your answer
  • Q3. About the company
    • Add your answer
  • Q4. Turnover for last one year
    • Add your answer
  • Q5. Some interesting questions
    • Add your answer

Interview Preparation Tips

Topics to prepare for Adecco Group Customer Care Executive interview:
  • About the company and turnover
Interview preparation tips for other job seekers - Now a days all are asking about the recommendations.... There are not at seeing the our talent

Customer Service Executive Interview Questions & Answers

Iksula user image Anonymous

posted on 18 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Tell about your self
    • Add your answer
  • Q2. Women empowerment
    • Add your answer
  • Q3. Why did you choose health care
    • Add your answer
  • Q4. Tell me about your college days
    • Add your answer

Customer Service Executive Interview Questions & Answers

Iksula user image

posted on 14 Sep 2020

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The key to crack any interview at any company is not just your experience or qualifications, but also your personality, I.e. the way you speak, the way you greet them, the way you walk in and sit, the manner you show, the way you're dressed,........ To read more..
Visit: -----/

Customer Support Executive Interview Questions & Answers

Alankit user image Anonymous

posted on 17 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Experience, english speaking, qualification and additional skills
    • Add your answer
  • Q2. How many years of experience do you have.
  • Ans. 

    I have 5 years of experience in customer support roles.

    • 5 years of experience in customer support roles

    • Handled various customer queries and issues

    • Proficient in using customer support software

    • Trained new customer support representatives

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for the HR interview

Customer Care Executive Interview Questions & Answers

Team Lease user image Anonymous

posted on 14 May 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About the working experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Friends

Customer Service Executive Interview Questions & Answers

Quess user image Anonymous

posted on 20 Sep 2022

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction about working experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck

Customer Service Executive Interview Questions & Answers

Quess user image Anonymous

posted on 14 Nov 2022

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. My qualification graduate
    • Add your answer
  • Q2. How was a company which process
    • Add your answer
  • Q3. I hope this opportunity give us
    • Add your answer
  • Q4. Thanks give this opportunity
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am looking for a job as a semi voice process and chat process

Customer Support Executive Interview Questions & Answers

Quess user image Anonymous

posted on 12 Oct 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. How would you fill a customer something that they will not like
  • Ans. 

    I would empathetically explain the situation, offer alternatives, and assure them of our commitment to resolving the issue.

    • Acknowledge their feelings and show empathy

    • Explain the situation clearly and honestly

    • Offer alternatives or solutions to mitigate the issue

    • Assure them of your commitment to resolving the problem

    • Thank them for their understanding and patience

    • Answered by AI
    Add your answer
  • Q2. Do you enjoy communicating with people
    • Add your answer
  • Q3. How would you deal with on irate customer on the phone
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration

    • Remain calm and composed throughout the conversation

    • Apologize for any inconvenience caused

    • Offer solutions to address the customer's concerns

    • Follow up to ensure the issue has been resolved to the customer's satisfaction

    • Answered by AI
    Add your answer
  • Q4. Do you have any experience in a call centre
    • Add your answer
  • Q5. Why do you want to work form us as a customer service advise
    • Add your answer

Customer Support Executive Interview Questions & Answers

Randstad user image Anonymous

posted on 15 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.
More about working at HRH Next Services

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services BPO 1 interview?
HRH Next Services interview process usually has 3 rounds. The most common rounds in the HRH Next Services interview process are Resume Shortlist and HR.
What are the top questions asked in HRH Next Services BPO 1 interview?

Some of the top questions asked at the HRH Next Services BPO 1 interview -

  1. Test conducted about L S ...read more
  2. I wrote test for t...read more

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