Teleperformance Call Center Executive Interview Questions and Answers

Q1. What are Business Process Outsourcing?
Ans. 
Business Process Outsourcing (BPO) involves contracting a third-party service provider to handle specific business processes.
• BPO allows companies to focus on core business activities while outsourcing non-core functions.

• Common BPO services include customer support, technical support, data entry, and payroll processing.

• Companies often outsource BPO services to countries with lower labor costs, such as India and the Phil...read more
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Q2. Why do you want to work in a BPO company?
Ans. 
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO company.
• I enjoy interacting with people and helping them solve their problems.

• I thrive in a dynamic and challenging work environment.

• I am excited about the opportunity to work with a diverse team and learn new skills.

• I am motivated by the potential for career growth and advancement in a BPO company.
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Q1. What AI products are out there from Microsoft?
Ans. 
Microsoft offers various AI products such as Azure Cognitive Services, Azure Machine Learning, and Microsoft Bot Framework.
• Azure Cognitive Services provides pre-built AI models for vision, speech, language, and decision-making capabilities.

• Azure Machine Learning enables data scientists to build, train, and deploy machine learning models.

• Microsoft Bot Framework allows developers to build conversational AI experiences fo...read more
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Q2. What are some products, other than PC, that Microsoft sells?
Ans. 
Microsoft sells a variety of products including Xbox gaming consoles, Surface tablets, Office software, and Azure cloud services.
• Xbox gaming consoles

• Surface tablets

• Office software

• Azure cloud services
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Q1. Why are you searching for a job?
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Q2. Why are you streaming this company?
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Q3. Why are you teleformer company?
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Introducing your self and why you want to to job and why you left previous job

The give assignment to do before selection

Q1. 1 ~ Tell me about yourself 2~ Why you want to join TP
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Q1. 1~ Tell me about yourself ? 2~ Why you wang join TP ? 3~What do you think about BPO ? 4~What are your skills , hobbies ,stength? 5~Are you suitable with our Rotational shift ? 6~Did you have any knowledge ...read more
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