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Tele Access E-services

4.2
based on 57 Reviews

Working at Tele Access E-services

Company Summary

A service provider committed to improving client processes through quality management systems and innovative solutions for customer lifecycle management.

Overall Rating

4.2/5
based on 57 reviews
highly rated categories
14% above
industry average
highly rated categories
Highly rated for

Job security, Work-life balance, Company culture

highly rated categories
Critically rated for

Promotions

Work Policy
Monday to Saturday
Monday to Saturday
76% employees reported
Strict timing
Strict timing
68% employees reported
No travel
No travel
68% employees reported
Day shift
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
5 employees reported
Cafeteria
Cafeteria
1 employee reported
Health insurance
Health insurance
1 employee reported
View detailed benefits

About Tele Access E-services

Founded in1995 (30 yrs old)
India Employee Count51-200
Global Employee Count501-1k
India HeadquartersMumbai, India
Office Locations
--
Websiteteleaccess.in
Primary Industry
Other Industries
--
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Our transition process is geared to bring our clients higher value, lower costs, lower risks and faster Time-to-Value. Teleaccess offers a choice of engagement models to accommodate both the near-term and long-term goals of each our client. During the planning stages, we prepare the broadest set of options to meet both the immediate as well as long-term process needs through innovative offerings like Teleaccess rendezvous model. It takes the combined efforts of everyone in the organization to meet the Direct Measurement of Quality (DMOQ) throughout the execution process. In search of constant improvement, we commit ourselves daily to fostering a quality environment through Six Sigma practices. And last but not the least – we are proud of ourselves on what we have achieved for our clients in over a decade of our existence. Today some of the programs driven by us have resulted in best in industry results and clients have set their process benchmarks against our achievements. Our clientele constitutes of industry leaders from almost all the sectors and we deliver services for them in all the areas of their customer lifecycle management. We leverage the learning curve achieved in operations, training, technology, quality and program management to optimise every new assignment offered to us.
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Tele Access E-services Ratings

based on 57 reviews

Overall Rating

4.2/5
How AmbitionBox ratings work?
5
25
4
6
3
13
2
2
1
11

Category Ratings

4.1

Job security

4.1

Work-life balance

4.0

Company culture

4.0

Skill development

4.0

Work satisfaction

3.6

Salary

3.1

Promotions

Tele Access E-services is rated 4.2 out of 5 stars on AmbitionBox, based on 57 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Tele Access E-services Reviews

Top mentions in Tele Access E-services Reviews

Compare Tele Access E-services with Similar Companies

Tele Access E-services
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Overall Rating
4.2/5
based on 57 reviews
3.6/5
based on 38.8k reviews
3.7/5
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3.7/5
based on 52.6k reviews
Highly Rated for
Work-life balance
Job security
Skill development
Job security
Job security
Work-life balance
Job security
Critically Rated for
Promotions
Salary
Promotions
Work satisfaction
Promotions
Salary
Work satisfaction
Promotions
Salary
Primary Work Policy
-
Hybrid
85% employees reported
Work from office
80% employees reported
Hybrid
61% employees reported
Rating by Women Employees
4.4
Good
rated by 19 women
3.7
Good
rated by 11.6k women
3.8
Good
rated by 25.7k women
3.8
Good
rated by 15k women
Rating by Men Employees
4.2
Good
rated by 33 men
3.6
Good
rated by 24.6k men
3.6
Good
rated by 57.9k men
3.7
Good
rated by 35.1k men
Job security
4.1
Good
4.1
Good
4.5
Good
3.8
Good
View more

Tele Access E-services Salaries

Tele Access E-services salaries have received with an average score of 3.6 out of 5 by 57 employees.

Customer Service Executive

(35 salaries)
Unlock
₹1 L/yr - ₹3.6 L/yr

Customer Service Representative

(26 salaries)
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₹1.2 L/yr - ₹2.9 L/yr

Telecaller

(23 salaries)
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₹1 L/yr - ₹2.3 L/yr

Team Lead

(12 salaries)
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₹3 L/yr - ₹4 L/yr

Quality Analyst

(7 salaries)
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₹1.9 L/yr - ₹2.7 L/yr

Telecalling Executive

(5 salaries)
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₹1.8 L/yr - ₹2.2 L/yr

Customer Care Executive

(5 salaries)
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₹1 L/yr - ₹3.2 L/yr

BPO Executive

(5 salaries)
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₹1.4 L/yr - ₹3 L/yr

CSR Executive

(5 salaries)
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₹1.3 L/yr - ₹1.8 L/yr

CSR

(5 salaries)
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₹1.1 L/yr - ₹2 L/yr

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Tele Access E-services FAQs

When was Tele Access E-services founded?
Tele Access E-services was founded in 1995. The company has been operating for 30 years primarily in the BPO sector.
Where is the Tele Access E-services headquarters located?
Tele Access E-services is headquartered in Mumbai.
How many employees does Tele Access E-services have in India?
Tele Access E-services currently has approximately 100+ employees in India.
Does Tele Access E-services have good work-life balance?
Tele Access E-services has a work-life balance rating of 4.1 out of 5 based on 50+ employee reviews on AmbitionBox. 54% employees rated Tele Access E-services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Tele Access E-services reviews for more details
Is Tele Access E-services good for career growth?
Career growth at Tele Access E-services is rated as moderate, with a promotions and appraisal rating of 3.1. 46% employees rated Tele Access E-services 3 or below, while 54% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Tele Access E-services promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Tele Access E-services?
Working at Tele Access E-services comes with several advantages and disadvantages. It is highly rated for job security, work life balance and company culture. However, it is poorly rated for promotions / appraisal, based on 50+ employee reviews on AmbitionBox.
Tele Access E-services Overview
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