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Vcare Call Center
3.3
based on 207 Reviews
Video summary
Company Overview
Company Locations
Working at Vcare Call Center
Company Summary
Vcare Corporation is a USA-based outsourced domestic call center, that provides customer service outsourcing support to call center businesses globally.
Overall Rating
3.3/5
based on 207 reviews
11% below
industry average
Critically rated for
Promotions, Job security, Work-life balance
Work Policy
Work from office
63% employees reported
Monday to Friday
43% employees reported
Flexible timing
51% employees reported
No travel
81% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
12 employees reported
Cafeteria
10 employees reported
Free meal
8 employees reported
Job/Soft skill training
8 employees reported
View all benefits
About Vcare Call Center
Founded in2004 (21 yrs old)
India Employee Count201-500
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websitevcarecallcenter.com
Primary Industry
Other Industries
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View in video summary
Vcare Call Center is one amongst the leading call center outsourcing providers. With headquarter in the USA and operational centers in India, our work standards are global and we are well-attuned to the latest innovations of the call center industry. Apart from all this, our organization thrives with the support of seasoned professionals in the field of customer service. We are catering to call center outsourcing needs of businesses in industries like telecommunication, retail, automotive, travel & tourism, energy & utilities, and insurance & healthcare. At Vcare Call Center, we strongly believe that great customer service is the harbinger of good luck for businesses and we strive to provide our clients the same.'
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Vcare Call Center Ratings
based on 207 reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
72
4
23
3
29
2
17
1
66
Category Ratings
3.5
Salary
3.4
Skill development
3.4
Work satisfaction
3.3
Company culture
3.3
Work-life balance
3.1
Job security
3.1
Promotions
Vcare Call Center is rated 3.3 out of 5 stars on AmbitionBox, based on 207 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Vcare Call Center
based on 192 reviews
3.5
Rated by 50 Women
Rated 3.7 for Salary and 3.6 for Work-life balance
3.2
Rated by 142 Men
Rated 3.4 for Salary and 3.3 for Skill development
Work Policy at Vcare Call Center
based on 43 reviews in last 6 months
Work from office
63%
Hybrid
28%
Permanent work from home
9%
Vcare Call Center Reviews
Top mentions in Vcare Call Center Reviews
+ 5 more
Compare Vcare Call Center with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 207 reviews | 3.2/5 based on 724 reviews | 3.4/5 based on 606 reviews | 3.0/5 based on 734 reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Job security Promotions Work-life balance | Promotions Salary Work-life balance | Promotions Skill development Company culture | Promotions Salary Job security |
Primary Work Policy | Work from office 63% employees reported | Work from office 90% employees reported | Work from office 96% employees reported | Work from office 95% employees reported |
Rating by Women Employees | 3.5 Good rated by 50 women | 3.2 Average rated by 171 women | 3.7 Good rated by 124 women | 3.0 Average rated by 167 women |
Rating by Men Employees | 3.2 Average rated by 142 men | 3.2 Average rated by 453 men | 3.4 Average rated by 435 men | 3.0 Average rated by 498 men |
Job security | 3.1 Average | 3.1 Average | 3.4 Average | 2.7 Poor |
View more
Vcare Call Center Salaries
Vcare Call Center salaries have received with an average score of 3.5 out of 5 by 207 employees.
Senior Customer Service Executive
(47 salaries)
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₹2.4 L/yr - ₹5 L/yr
Quality Analyst
(18 salaries)
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₹2.4 L/yr - ₹6.3 L/yr
Senior Associate
(16 salaries)
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₹2.6 L/yr - ₹3.7 L/yr
Customer Care Executive
(14 salaries)
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₹1.8 L/yr - ₹3.5 L/yr
Chat Support Executive
(13 salaries)
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₹2.2 L/yr - ₹4.3 L/yr
System Administrator
(13 salaries)
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₹1.8 L/yr - ₹6.5 L/yr
PHP Developer
(11 salaries)
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₹3.2 L/yr - ₹10.2 L/yr
MIS Executive
(10 salaries)
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₹2.6 L/yr - ₹3.5 L/yr
French Language Expert
(9 salaries)
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₹3 L/yr - ₹5 L/yr
Team Lead
(8 salaries)
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₹1.2 L/yr - ₹8.7 L/yr
Vcare Call Center Jobs
Popular Designations Vcare Call Center Hires for
Accounts Manager
Create job alerts
Content Writer
Create job alerts
Senior Customer Service Executive
Create job alerts
Customer Care Representative
Create job alerts
Education Counsellor
Create job alerts
Inside Sales Representative
Create job alerts
Senior AR Associate
Create job alerts
Mandarin Language Expert
Create job alerts
Popular Skills Vcare Call Center Hires for
Current Openings
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Vcare Call Center FAQs
When was Vcare Call Center founded?
Vcare Call Center was founded in 2004. The company has been operating for 21 years primarily in the BPO sector.
Where is the Vcare Call Center headquarters located?
Vcare Call Center is headquartered in Noida, Uttar Pradesh.
How many employees does Vcare Call Center have in India?
Vcare Call Center currently has more than 300+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Vcare Call Center based on the number of reviews submitted on AmbitionBox.
Does Vcare Call Center have good work-life balance?
Vcare Call Center has a work-life balance rating of 3.3 out of 5 based on 200+ employee reviews on AmbitionBox. 54% employees rated Vcare Call Center 3 or below, while 46% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Vcare Call Center work-life balance reviews for more details
Is Vcare Call Center good for career growth?
Career growth at Vcare Call Center is rated as moderate, with a promotions and appraisal rating of 3.1. 54% employees rated Vcare Call Center 3 or below, while 46% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Vcare Call Center reviews for more detailed insights.
What are the cons of working in Vcare Call Center?
Working at Vcare Call Center does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work life balance, based on 200+ employee reviews on AmbitionBox.
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