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Vcare Call Center

3.2
based on 201 Reviews
Video summary

Working at Vcare Call Center

Company Summary

Vcare Corporation is a USA-based outsourced domestic call center, that provides customer service outsourcing support to call center businesses globally.

Overall Rating

3.2/5
based on 201 reviews
highly rated categories
14% below
industry average
highly rated categories
Critically rated for

Job security, Promotions, Work satisfaction

Work Policy
Work from office
Work from office
59% employees reported
Monday to Friday
Monday to Friday
44% employees reported
Flexible timing
Flexible timing
51% employees reported
No travel
No travel
80% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
12 employees reported
Cafeteria
Cafeteria
10 employees reported
Free meal
Free meal
8 employees reported
Job/Soft skill training
Job/Soft skill training
8 employees reported
View all benefits

About Vcare Call Center

Founded in2004 (21 yrs old)
India Employee Count201-500
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websitevcarecallcenter.com
Primary Industry
Other Industries
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View in video summary
Vcare Call Center is one amongst the leading call center outsourcing providers. With headquarter in the USA and operational centers in India, our work standards are global and we are well-attuned to the latest innovations of the call center industry. Apart from all this, our organization thrives with the support of seasoned professionals in the field of customer service. We are catering to call center outsourcing needs of businesses in industries like telecommunication, retail, automotive, travel & tourism, energy & utilities, and insurance & healthcare. At Vcare Call Center, we strongly believe that great customer service is the harbinger of good luck for businesses and we strive to provide our clients the same.'
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Vcare Call Center Ratings

based on 201 reviews

Overall Rating

3.2/5
How AmbitionBox ratings work?
5
68
4
23
3
29
2
16
1
65

Category Ratings

3.3

Salary

3.2

Company culture

3.2

Work-life balance

3.2

Skill development

3.2

Work satisfaction

3.1

Promotions

3.0

Job security

Vcare Call Center is rated 3.2 out of 5 stars on AmbitionBox, based on 201 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Vcare Call Center
based on 186 reviews
3.5
Rated by 48 Women
Rated 3.6 for Salary and 3.5 for Company culture
3.2
Rated by 138 Men
Rated 3.3 for Salary and 3.2 for Work-life balance

Work Policy at Vcare Call Center

based on 43 reviews in last 6 months
Work from office
59%
Hybrid
32%
Permanent work from home
9%

Vcare Call Center Reviews

Top mentions in Vcare Call Center Reviews

+ 5 more

Compare Vcare Call Center with Similar Companies

Vcare Call Center
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Overall Rating
3.2/5
based on 201 reviews
3.4/5
based on 12k reviews
3.9/5
based on 29.9k reviews
3.8/5
based on 26.5k reviews
Highly Rated for
No highly rated category
No highly rated category
Skill development
Work-life balance
Job security
Job security
Critically Rated for
Job security
Promotions
Skill development
Promotions
Salary
Skill development
No critically rated category
Promotions
Salary
Primary Work Policy
Work from office
59% employees reported
Work from office
60% employees reported
Work from office
68% employees reported
Work from office
74% employees reported
Rating by Women Employees
3.5
Good
rated by 48 women
3.4
Average
rated by 3.5k women
3.7
Good
rated by 9k women
3.8
Good
rated by 7.7k women
Rating by Men Employees
3.2
Average
rated by 138 men
3.3
Average
rated by 8k men
4.0
Good
rated by 19.3k men
3.8
Good
rated by 17.5k men
Job security
3.0
Average
3.6
Good
3.8
Good
4.0
Good
View more

Vcare Call Center Salaries

Vcare Call Center salaries have received with an average score of 3.3 out of 5 by 201 employees.

Senior Customer Service Executive

(47 salaries)
Unlock
₹2.4 L/yr - ₹5 L/yr

Quality Analyst

(18 salaries)
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₹2.4 L/yr - ₹6.3 L/yr

Senior Associate

(16 salaries)
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₹2.6 L/yr - ₹3.7 L/yr

Customer Care Executive

(14 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Chat Support Executive

(13 salaries)
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₹2.2 L/yr - ₹4.3 L/yr

System Administrator

(13 salaries)
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₹1.8 L/yr - ₹6.5 L/yr

PHP Developer

(11 salaries)
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₹3.2 L/yr - ₹10.2 L/yr

MIS Executive

(10 salaries)
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₹2.6 L/yr - ₹3.5 L/yr

French Language Expert

(9 salaries)
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₹3 L/yr - ₹5 L/yr

Team Lead Operations

(8 salaries)
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₹3.6 L/yr - ₹6.7 L/yr

Vcare Call Center Jobs

Popular Designations Vcare Call Center Hires for
Accounts Manager
Create job alerts
Content Writer
Create job alerts
Customer Care Representative
Create job alerts
Education Counsellor
Create job alerts
Senior AR Associate
Create job alerts
Agriculture Specialist
Create job alerts
Mandarin Language Expert
Create job alerts

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Vcare Call Center FAQs

When was Vcare Call Center founded?
Vcare Call Center was founded in 2004. The company has been operating for 21 years primarily in the BPO sector.
Where is the Vcare Call Center headquarters located?
Vcare Call Center is headquartered in Noida, Uttar Pradesh.
How many employees does Vcare Call Center have in India?
Vcare Call Center currently has more than 300+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Vcare Call Center based on the number of reviews submitted on AmbitionBox.
Does Vcare Call Center have good work-life balance?
Vcare Call Center has a work-life balance rating of 3.2 out of 5 based on 200+ employee reviews on AmbitionBox. 55% employees rated Vcare Call Center 3 or below, while 45% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Vcare Call Center work-life balance reviews for more details
Is Vcare Call Center good for career growth?
Career growth at Vcare Call Center is rated as moderate, with a promotions and appraisal rating of 3.1. 55% employees rated Vcare Call Center 3 or below, while 45% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Vcare Call Center reviews for more detailed insights.
What are the cons of working in Vcare Call Center?
Working at Vcare Call Center does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and work satisfaction, based on 200+ employee reviews on AmbitionBox.
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