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Tele Access E-services
3.9
based on 59 Reviews
Company Overview
Company Locations
Working at Tele Access E-services
Company Summary
A service provider committed to improving client processes through quality management systems and innovative solutions for customer lifecycle management.
Overall Rating
3.9/5
based on 59 reviews

5% above
industry average

Highly rated for
Company culture, Job security, Work-life balance

Critically rated for
Promotions
Work Policy

Monday to Saturday
76% employees reported

Strict timing
69% employees reported

No travel
66% employees reported

Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
5 employees reported
Cafeteria
1 employee reported
Health insurance
1 employee reported
View detailed benefits
About Tele Access E-services
Founded in1995 (30 yrs old)
India Employee Count51-200
Global Employee Count501-1k
India HeadquartersMumbai, India
Office Locations
--
Websiteteleaccess.in
Primary Industry
Other Industries
--
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Our transition process is geared to bring our clients higher value, lower costs, lower risks and faster Time-to-Value. Teleaccess offers a choice of engagement models to accommodate both the near-term and long-term goals of each our client.
During the planning stages, we prepare the broadest set of options to meet both the immediate as well as long-term process needs through innovative offerings like Teleaccess rendezvous model. It takes the combined efforts of everyone in the organization to meet the Direct Measurement of Quality (DMOQ) throughout the execution process. In search of constant improvement, we commit ourselves daily to fostering a quality environment through Six Sigma practices.
And last but not the least – we are proud of ourselves on what we have achieved for our clients in over a decade of our existence. Today some of the programs driven by us have resulted in best in industry results and clients have set their process benchmarks against our achievements. Our clientele constitutes of industry leaders from almost all the sectors and we deliver services for them in all the areas of their customer lifecycle management. We leverage the learning curve achieved in operations, training, technology, quality and program management to optimise every new assignment offered to us.
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Tele Access E-services Ratings
based on 59 reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
25
4
6
3
13
2
3
1
12
Category Ratings
3.8
Company culture
3.8
Job security
3.8
Work-life balance
3.8
Skill development
3.8
Work satisfaction
3.4
Salary
3.0
Promotions
Tele Access E-services is rated 3.9 out of 5 stars on AmbitionBox, based on 59 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tele Access E-services Reviews
Top mentions in Tele Access E-services Reviews
Compare Tele Access E-services with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.9/5 based on 59 reviews | 3.2/5 based on 728 reviews | 3.6/5 based on 405 reviews | 3.1/5 based on 557 reviews |
Highly Rated for | Skill development Work-life balance Job security | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Promotions | Promotions Salary Work-life balance | Salary Work-life balance Promotions | Salary Promotions Job security |
Primary Work Policy | - | Work from office 90% employees reported | Work from office 64% employees reported | Work from office 61% employees reported |
Rating by Women Employees | 4.4 Good rated by 19 women | 3.2 Average rated by 172 women | 3.4 Average rated by 95 women | 3.1 Average rated by 167 women |
Rating by Men Employees | 3.8 Good rated by 35 men | 3.3 Average rated by 456 men | 3.5 Good rated by 254 men | 3.0 Average rated by 348 men |
Job security | 3.8 Good | 3.1 Average | 3.4 Average | 2.9 Poor |
View more
Tele Access E-services Salaries
Tele Access E-services salaries have received with an average score of 3.4 out of 5 by 59 employees.
Customer Service Executive
(35 salaries)
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₹1 L/yr - ₹3.6 L/yr
Customer Service Representative
(26 salaries)
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₹1.2 L/yr - ₹2.9 L/yr
Telecaller
(23 salaries)
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₹1 L/yr - ₹2.3 L/yr
Team Lead
(12 salaries)
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₹3 L/yr - ₹4 L/yr
Quality Analyst
(7 salaries)
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₹1.9 L/yr - ₹2.7 L/yr
Telecalling Executive
(5 salaries)
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₹1.8 L/yr - ₹2.2 L/yr
Customer Care Executive
(5 salaries)
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₹1 L/yr - ₹3.2 L/yr
BPO Executive
(5 salaries)
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₹1.4 L/yr - ₹3 L/yr
CSR Executive
(5 salaries)
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₹1.3 L/yr - ₹1.8 L/yr
CSR
(5 salaries)
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₹1.1 L/yr - ₹2 L/yr
Tele Access E-services Perks & Benefits
Tele Access E-services Offices
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Tele Access E-services FAQs
When was Tele Access E-services founded?
Tele Access E-services was founded in 1995. The company has been operating for 30 years primarily in the BPO sector.
Where is the Tele Access E-services headquarters located?
Tele Access E-services is headquartered in Mumbai.
How many employees does Tele Access E-services have in India?
Tele Access E-services currently has approximately 100+ employees in India.
Does Tele Access E-services have good work-life balance?
Tele Access E-services has a Work-Life Balance Rating of 3.8 out of 5 based on 50+ employee reviews on AmbitionBox. 53% employees rated Tele Access E-services 4 or above, while 47% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Tele Access E-services reviews for more details
Is Tele Access E-services good for career growth?
Career growth at Tele Access E-services is rated as moderate, with a promotions and appraisal rating of 3.0. 47% employees rated Tele Access E-services 3 or below, while 53% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Tele Access E-services promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Tele Access E-services?
Working at Tele Access E-services comes with several advantages and disadvantages. It is highly rated for company culture, job security and skill development. However, it is poorly rated for promotions / appraisal, based on 50+ employee reviews on AmbitionBox.
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